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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Suzanne Kasler Jacque Bracket is rated 4.3 out of 5 by 39.
Rated 5 out of 5 by from suzanne kasler jacque bracket This bracket is perfect for displaying small items that get lost in bigger places. The bracket itself is stylish without distracting from what is displayed on. Perfect in every way!!
Date published: 2013-09-29
Rated 5 out of 5 by from Suzanne Kasler Wall Bracket I love this bracket. It's well made and looks very similar to more expensive wall brackets found elsewhere. It was securely packaged and arrived promptly. I repainted my bracket to match the trim color.
Date published: 2013-09-29
Rated 5 out of 5 by from I can always fine the perfect accessories at Ballard's. I had bought a glass sculpture on vacation and wanted to put it on a shelve. I looked everywhere for the right shelve. I had seen so many beautiful accessories in the Southern Living Design House from Ballard's I decided to look online. The Suzanne Kasler Jacque bracket was perfect! Beautiful wood tone and very sturdy.
Date published: 2013-05-04
Rated 5 out of 5 by from Very stylish shelf I am so happy that I purchased this very stylish shelf. The quality is excellent and it is the perfect finishing touch to my bathroom. Very easy to mount also. Highly recommend!
Date published: 2013-03-18
Rated 5 out of 5 by from These brackets make a great impact! I have admired these brackets for some time because of the unique design. I updated my living room recently and these were the perfect addition on either side of a large print over my sofa. Currently I have a small sculpture on each one but think changing out what I display will be an easy but interesting way to keep the room fresh.
Date published: 2013-03-15
Rated 5 out of 5 by from Lovey These are wonderful shelves. Ordered one in each size and hung them staggered in a bathroom. Lovely wood, nicely made, sturdy, great value. Would definitely recommend.
Date published: 2013-01-17
Rated 5 out of 5 by from Great Find. This little shelf put the finishing touches on my powder room. It was very difficult to find this size so I am thrilled. Save yourself some time; Just buy it. Well made, cute and easy to hang. Love it!!!
Date published: 2012-08-13
Rated 5 out of 5 by from Great product! Great buy! Love my two Suzanne Kasler brackets in the larger size and natural finish. Exactly what I wanted. Easy to hang. Used two on each side of a center oil painting. They hold two tropical ceramic parrots. Could have used these in a larger size in a number of other rooms.
Date published: 2012-08-01
Rated 5 out of 5 by from Love of a bracket I lightly dry brushed my brackets with some wall paint and the look is perfect. I couldn't be more pleased.
Date published: 2012-06-20
Rated 5 out of 5 by from Out standing design Great elegant design; Would recommend this product to friends and relatives !!!!!!!!
Date published: 2012-04-23
Rated 5 out of 5 by from great addition to my home I have 2 of these with small plants on them in the hallway in front of my bedroom. look great! exactly what I was looking for.
Date published: 2012-04-05
Rated 5 out of 5 by from Cute small shelf! Loved the Suzanne Kasler Jacque Bracket. I have been looking for a small shelf to hide cords to my telephone. The shelf was the perfect size and color. Easy to mount. Would look good on a wall as a group of three.
Date published: 2012-04-05
Rated 5 out of 5 by from Shelves Exactly as pictured. I purchased 3 shelves and love them.
Date published: 2012-03-21
Rated 5 out of 5 by from Cute shelves! Love these little shelves! So easy to hang - and came in excellent condition.
Date published: 2011-11-05
Rated 5 out of 5 by from looks great! Brackets look adorable...I've had several people ask me where they came from!
Date published: 2011-09-26
Rated 5 out of 5 by from Perfect Perfect plant holder for my kitchen. Lightweight, beautifully finished and easy to put up.
Date published: 2011-09-22
Rated 5 out of 5 by from High End Look for Low Price I was very impressed with these brackets. First of all, they are packed extremely well and arrive in perfect condition. The finish on the natural wood bracket was beautiful and the grain of the wood made the piece look very high end. I have seen similar items like this over the years for a much higher price. I do wish that they would make another size, slighty larger.
Date published: 2011-09-08
Rated 5 out of 5 by from Beautiful! The bracket/shelves are just as they look. They are beautiful and well made.
Date published: 2011-04-02
Rated 5 out of 5 by from Kasler Pleases the Picky in Me I used to make and finish brackets for an internationally-known designer out of Tulsa, OK which sold, ten to fifteen years ago, for $250-300/pr, and people happily paid those prices. The point is: I know quality and what sells. When I saw the Kasler brackets at ballarddesign.com, I was impressed, even more so when I saw the prices. The scale of these brackets is perfect, the designs are classic. Of course I ordered them. They are everything I hoped they'd be. This very picky person is hard to please, and yet I am. I wish Suzanne Kasler made larger versions of these same brackets.
Date published: 2011-03-16
Rated 4 out of 5 by from Love them I ordered two of these brackets, and I can't wait to hang them on the wall!! The wood is solid yet light. The color is cream as indicated in the ordering area but not "white" as it appears in the pictures, so I had to put them in a different room in the house than planned. They could easily be painted, though. Love the rubbed-paint look.
Date published: 2013-03-13
Rated 4 out of 5 by from Very Artistic Design Most brackets I've seen are either costly, plain, or 'way over the top.' These brackets have nice design features that become apparent the more you look at them -- which is the better path in a decorative strategy.
Date published: 2012-09-05
Rated 4 out of 5 by from Nice looking The looks of our little shelf are great. It's also made well. I wished hardware were included. My one complaint...took forever to receive the item. The shipment was delayed weeks.
Date published: 2011-09-07
Rated 4 out of 5 by from Very good They are perfect for the wall where I wanted them, used them with a mirror....great! Good quality and design. Had to wait two months to get them would be my only complaint, they were on backorder.
Date published: 2011-03-16
Rated 4 out of 5 by from Good product, good features. I like the bracket. It's a good size, has enough detail to be interesting, but not distract from what is put upon it. The natural wood color is a medium tone, so it doesn't shout its presence or clutter up the wall behind my couch. It fits in well with the other art work, sconces, etc.
Date published: 2011-03-16
Rated 3 out of 5 by from Shelves Ordered a pair of brackets. They were very dissimilar in color. Looked like one was stained and the other was bare wood. Also where the bracket attaches to the shelf one of them was not connected at all and I had to glue it. Could have been a lot better.
Date published: 2012-07-18
Rated 3 out of 5 by from NOT accurate measurements I ordered 2 of the Large brackets. They are very nice, However, the measurements they give are NOT correct. The depth of these large brackets was the main reason I ordered them and now I don't know if they will hold my vases. The measurements state they are 5 3/4" Deep but they are actually 4 3/4" Deep at the center and a max of 5 1/2- 5 3/4" at the outside edges.
Date published: 2011-06-25
Rated 2 out of 5 by from the brackets themselves are a very cool product For the price i did expect better quality. The ones i rec'd had some cracks in the wood and assembly was a bit shabby, but i was spray painting them so i was able cover most of the flaws. I do however like the shape and style of the bravkets which is why i kept them.
Date published: 2015-07-16
Rated 2 out of 5 by from Attractive, but flimsy While aesthetically the brackets are pleasing, they are rather flimsy, esp. in the cut out on each one. I bought 2 small and 2 medium sized brackets and found that one does tend to slant downward from the wall out, instead of straight ahead, making a bit difficult to lay objects on the shelf.
Date published: 2012-06-10
Rated 2 out of 5 by from Medium brackets are quite small I loved the overall look of the medium natural SKJ bracket and ordered a pair. They arrived quickly, but much smaller than I expected. Plus, one of the brackets was put together noticeably crooked. I will keep them and put them up in a different spot and not highlight them as I expected to.
Date published: 2011-08-05
Rated 1 out of 5 by from very small seemed larger looking on the web, when i received way to small for wall brackets
Date published: 2012-03-08
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Product:WS765-Suzanne Kasler Jacque Bracket