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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Glass Ornaments - Mixed Set of 24 is rated 4.2 out of 5 by 19.
Rated 5 out of 5 by from Beautiful on the Tree These are a wonderful addition to any Christmas tree or other holiday decor!
Date published: 2011-12-16
Rated 5 out of 5 by from pretty I love the color combination. These remind me of vintage decorations. Very pretty.
Date published: 2011-12-15
Rated 4 out of 5 by from Great Colors The reason for my order was that the colors are wonderful. It is tough to find antique glass ornaments in good condition in such array of colors so these will help booster our sets. The first package arrived damaged but Ballard was great to send out a replacement. The box is elegant and perfect for year long storage. My only critizism is that upon close inspection there were too many drips, drops, and uneven colors in many of the ornaments, almost like they were put in the box before they dried. Once on a tree, with the lights dimmed, it will be less noticable... but still a bit of a disapointment. The smaller version of the ornaments were fine and adorable as well.
Date published: 2012-01-10
Rated 4 out of 5 by from Beautiful colors The colors are great, but these ornaments are super thin glass and several were broken when I received them. I am still happy I bought them, but I'm not sure if they will last for years!
Date published: 2012-01-01
Rated 4 out of 5 by from Love the Colors The ornaments look so pretty on our tree! And the packaging is great for storage for the rest of the year. Many of the ornaments had small scratches on them, but not noticeable unless one looks closely.
Date published: 2011-12-30
Rated 4 out of 5 by from Lovely Colors The colors are unusual, very beautiful and blend well together. I used them in small glass canisters for decorations and they work perfectly.
Date published: 2011-12-09
Rated 4 out of 5 by from Small glass christmas ball ornaments These were very pretty and the small size I was searching for. I wanted pastel colors, so these worked well for my design idea. I was also pleased with the sturdy & attractive packaging.
Date published: 2011-12-08
Rated 3 out of 5 by from Good quality, pretty, but very expensive. Big box store price could by 6 containers for same $$ These ornaments (one inch size) are pretty and good quality, but not much different than less expensive versions.
Date published: 2011-11-06
Rated 2 out of 5 by from Not fabulous Colors are not as complimentary as photo. Some are very vivid, others very muted almost muddy. Very nice pearlized effect though. Not worth the money. The 1" are much smaller than I thought they would be. Would return them but I did not save the receipt.
Date published: 2012-12-14
Rated 2 out of 5 by from Pretty, but not worth the extra cost I ordered the small sizes because I had a special need for those and they can be hard to find. They are nicely packaged, but the quality is no different than what you could find elsewhere much cheaper, and the colors are so disappointing. They look so pretty in the photo, but there are too many pastels, which don't show up well at all however you use them. First thing I've ever bought from Ballard that was disappointing.
Date published: 2011-12-19
Rated 2 out of 5 by from great colors, breaks very easily I ordered 2 boxes of these to use and to decorate and give as hostess gifts- when they arrived 3 were already broken, and as I took them from the boxes 2 more broke. The colors are really nice, but the quality of the glass is just too fragile. Not worth the money-
Date published: 2011-12-07
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Product:HC713-Suzanne Kasler Glass Ornaments - Mixed Set of 24