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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Suzanne Kasler French Bisque Lamp Slips is rated 4.5 out of 5 by 36.
Rated 5 out of 5 by from love them, but they've changed! I keep coming back for these! I purchased my first set of these 5 or 6 years ago. I've also picked up a few over the years at outlet stores. Recently, I purchased another set of them to add to my collection. I was surprised at the changes... For one, the finish is much nicer. The "original" first versions were a little more matte and chalky. Now, the finish feels similar, a little smoother (and looks similar from a distance), but is a little more satin-y in finish and look. They still have that beautiful bisque look, but a little more "glow-y". While NONE of these in the current set open, 2 of them in the original set DID years ago... (form 2 and 4 had lids that removed). You can see that in some of the original styling pictures from the antlers I believe. That was always nice for arrangements, branches, etc to add height to the groupings. So I was shocked when I got these and those styles no longer open. They look exactly the same though. Actually, to get picky, form 2 looks a bit different. The little point at the top used to be very small and pointed and formed, whereas now it's a little fatter. So you can see the difference side by side. Wish they would have kept that, and the opening functionality of the 2 forms. But still a 5 star rating because they've really improved the finish of them... and, well, I'm still buying them and loving them and despite the changes, will probably add more over the years.
Date published: 2017-08-24
Rated 5 out of 5 by from Love the simple classic lines The lamp slip is perfect for our dining room cabinet top. It has graceful lines and a beautiful matte yet luminous finish at the same time. Very happy with this purchase!
Date published: 2014-08-09
Rated 4 out of 5 by from Beautiful sculptural accents I really love these. They're a nice creamy neutral and have gorgeous, curvy sculpture to them. The only reason I took off a star is that I received 2 of the same shape (I had ordered one of each) and one had some dark fingerprints on it that I attempted to clean off, which was difficult because the finish is fairly matte/rough. It's hard enough to get delivery these days, so I'm not going to bother trying to exchange, but I was a bit disappointed with that.
Date published: 2020-07-18
Rated 4 out of 5 by from Beautiful but lamp slip 3 is higher than 14 1/4" I purchased lamp slip II which is listed as 14 1/4” high and it fits in my bookcase perfectly. I assumed that the lamp slip III which is also listed as 14 1/4” high would fit but it actually measures closer to 14 1/2” so it won't fit as I had planned. I contacted customer service and they replied within a few days. The lamp slip is so are beautiful rather than return it I’m going to find another place to use it in my home.
Date published: 2020-06-15
Rated 4 out of 5 by from Really pretty..... I love these...I bought three of them and will probably buy two more to really create that "collection" look. The color is off-white....it approaches a beige/gray in its tone and has kind of a plaster look to them except for the color. I really wanted a snow white color, so I painted mine with white chalk paint and they look great....the finish is still matte but the color is what I was looking for. I'm very happy with the purchase. I would have given 5 stars but I think they are a little pricey, especially when you add shipping charges to them.
Date published: 2015-06-22
Rated 3 out of 5 by from Pretty but NOT functional... I looked forward to receiving my Form 3 jar- somehow I missed an important detail! It is not a true 'Jar' but a form with a lid that does not come off! Ok, i may not be ad savvy as most but I truely missed this in the description! I may keep it any way and display it from a distance. Pretty shape.
Date published: 2016-07-22
Rated 3 out of 5 by from Nice style; sloppy workmanship While this ginger jar has nice styling, the lid doesn't seat. It's too big to fit into the mouth of the jar and wobbles.
Date published: 2014-12-12
Rated 2 out of 5 by from Sloppy workmanship ruins it all! I bought the two largest. One has a very visible bubble on the side, the other a dent in the top. The one with the dent has a piece of hair or strands of thread.
Date published: 2021-05-09
Rated 1 out of 5 by from Not as advertised On line I read the specifications carefully prior to my purchase. The Form II stated that it had a removable lid. When it arrived I was very disappointed to find that it DOES NOT have a detachable lid. I had intended to use it as both a vase and decoration. I would return it and ask for a replacement, but another is not available until February 2017. Also the "matte" finish makes it appear very flat and dull. It looks more like a raw piece of pottery that needs painting and glaze rather than a finished piece of expensive pottery. I used an acrylic finish to give it a little more of a finished appearance. Overall, I was very disappointed.
Date published: 2016-09-13
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Product:AD544-Suzanne Kasler French Bisque Lamp Slips