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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Suzanne Kasler Frasier Fir Tabletop Tree is rated
4.4 out of
5 by
80.
Rated 5 out of
5 by
JDay from
Perfect SizeBase is nice and sturdy. We got the large size and it was big enough for several ornaments and some presents underneath. Overall, very happy
Date published: 2020-01-15
Rated 5 out of
5 by
Hikewithdogs from
Perfect togetherThese little trees were wonderful. I made a grove of them with the four foot tree in my living room. They were so pretty that no ornaments were needed. I hated to take them down.
Date published: 2020-01-12
Rated 5 out of
5 by
NaN Summers from
Great Christmas tree!This is a great tree. I needed one for a certain place and it is perfect!
Date published: 2020-01-11
Rated 5 out of
5 by
NMGIRL20 from
Perfect tabletop Christmas treePerfect size for tabletop. Looks great just with the lights, nothing else needed. We enjoyed it all season. Absolutely thrilled with this purchase! Highly recommend!
Date published: 2020-01-11
Rated 5 out of
5 by
Susan D from
Versatile tree/gorgeous!This tree is gorgeous and the perfect size for any room. It is so versatile, you can place it on any size stand in a corner, in the middle of the room, doorway, etc. I used it this year for one room and plan on using it in our loft space next year. I may buy a second one, different size.
Date published: 2020-01-06
Rated 5 out of
5 by
TXJoy from
PerfectIt fits my space perfectly and looks very elegant. Arrived in perfect condition.
Date published: 2019-12-20
Rated 5 out of
5 by
Tree lover from
Beautiful Small TreeLove this tree, it's just the right size for table top, comes out of the box beautifully, lite with plenty of little lights. We were a little sad about not having a real tree until this gem arrived.
Date published: 2019-12-06
Rated 5 out of
5 by
NCSharon from
Perfect!Beautiful tree for a table. Exactly what I was hoping it would be!
Date published: 2019-11-20
Rated 5 out of
5 by
Theresa B from
Adorable little treePerfect size for our weekend condo. I store it fully decorated in a large Christmas bag.
Date published: 2019-09-24
Rated 5 out of
5 by
LoisMae from
Great little treeWanted a small table top tree. After much pondering, and looking, I finally settled on the 3ft flocked tree. I am not one to write reviews, but this tree is perfect, flocking stays on, full branches, plenty of lights. Recommend.
Date published: 2018-12-17
Rated 5 out of
5 by
Coah from
Perfect Little Tree - Simply StunningI just bought two of these trees for my daughters. The trees arrived quickly and in great condition. They are absolutely beautiful. They look very real. I ordered the 3’ tree and the size is just right. It has full folliage and is so elegant. I love the burlap sack base. It adds a unique quality. I wanted this tree last year and it sold out. I’m so happy we own them now and I highly recommend them. A tree this good is hard to find. :)
Date published: 2018-12-16
Rated 5 out of
5 by
Oasisj from
I really love itMy wife has been down in the dumps and doesn't love the holiday season! I bought this tree to get her in the spirit (mine was the 3ft) and it was perfect, she loves it!! Yes you have to shape it out of the box, but once I shaped it and bought small decorations at the local dollar store, it looks so stinking cute! Came back on to purchase another one for another property but they were sold out so I decided to write a review instead!
Date published: 2017-12-09
Rated 5 out of
5 by
Betty 5 from
Beautiful treeI bought the flocked tree and the flocking is staying on the tree and not flying off every time I touch it. Love it !
Date published: 2017-11-22
Rated 5 out of
5 by
MESZ from
A touch of tree!Just received this darling 3' tree. The base is very secure and weighted. It is small, perfect for a tabletop for a condo or apartment. The branches are easy to manipulate. It comes in one piece, so there are no sections to put together. The lights are plentiful and placed perfectly. No stress or lugging.
Date published: 2017-11-19
Rated 5 out of
5 by
Happy2clean from
Table top treeI finally found the perfect tree to display my mother's crochet snowflakes she made for me years ago. Brings a smile to my face when I look at the tree.
Date published: 2016-11-06
Rated 5 out of
5 by
LuvXmasTrees from
Perfect Little Tabletop TreeI was looking for a little tree to sit on a table in my apartment. I purchased the 3 ft tree and was very pleased with the quality. Even with all the decorations I put on it, it has stood up well.
Date published: 2016-10-26
Rated 5 out of
5 by
OHartiste from
Adorable!I purchased the smaller of the 2 sizes for use on my counter this past Holiday season. I fluffed it, added a string of red lights, and hung ornaments on it; ended-up with a really beautiful countertop tree! Before decorating, I took my time separating all of the branches and it filled-in really nicely; quite full! I had guests in during December and many of them had to touch it and ask if it was real! Yay! Could not be happier!
Date published: 2016-02-26
Rated 4 out of
5 by
Gabrielle Porter from
Great looking treeWe bought the smaller tree and loved how it looked with our ornaments and other decorations. Easy to integrate and lovely to look at when lit at night
Date published: 2020-01-10
Rated 4 out of
5 by
Paisley from
Beautiful Little TreeThis is a very beautiful tree and easy to put together, the only down fall, it falls over easy not real stable. Also disappointed that had the bottom row of lights kept going off, but would come back on after a while.
Date published: 2015-12-21
Rated 3 out of
5 by
Jaay from
MediocreIt is a bit skimpy and shows too much space between branches.
Date published: 2021-03-04
Rated 2 out of
5 by
MicheleCa from
DisappointedI have bought other trees from Ballard Designs and am disappointed in this one. It does not stand straight and any ornaments you place on the tree (that are of medium weight) cause the tree to fall over. It is top heavy. And, it is not as full as the pictures show, even with trying to fluff out the branches.
Date published: 2020-12-08
Rated 2 out of
5 by
Kim w from
Lights stopped workingLights stopped working in less than 45 days. Otherwise it’s a beautiful tree.
Date published: 2019-12-31
Rated 2 out of
5 by
whydoineedone from
looks like plasticOne string of lights didn't light. There were bare spots and the branches definitely looked like plastic up close. It wasn't as full as it looks in the pictures and the base wobbled.
I spent a long time trying to arrange the branches to look nice and full, and then it was very hard to get it back in the box to return it. I got the 3 foot tree, and felt the base was too small and the burlap looked messy. Pethaps the 4 foot tree has better proportions. Just all around disappointing.
Date published: 2019-11-17
Rated 2 out of
5 by
Bea Adams from
Section of lights did not workBallard has very attractive faux trees, and I am a devoted Ballard online customer; however this purchase was very disappointing: One section of lights never worked. Can't recommend this line of faux, lit trees (burlap ball bottoms).
Date published: 2019-02-02
Rated 2 out of
5 by
AmyMH from
Not as expectedI bought this after Christmas last year, so just recently opened the box when decorating for the holiday. There is a mix of branch types which I did not expect. They are not all Frasier Fir. The Frasier branches look nice, but there are some cheap very fake looking branches mixed in which would not happen in nature. Surprised the designer would put her name behind that. My tree also does not look nearly as full as the pics. And it is difficult to shape the tree because the light strand gets in the way. Disappointed with this purchase and I usually like Ballard items.
Date published: 2018-11-29
Rated 1 out of
5 by
bep1120 from
Not as advertised in the catalog picturesThe lights on the entire bottom half of the tree did not light from the minute I pulled it out of the box the tree was shipped in. Unless I try and restring the lights, the tree looks ridiculous. The branches are widely spaced - not full, as in the pictures. Very disappointing.
Date published: 2020-11-29
Rated 1 out of
5 by
Jenny C from
Branches break with ornamentsI bought this to replace another faux tree whose lights had finally burnt out after several years. Initially, I liked the shape but, after only a week and a half, many branches are sagging and some have broken off completely due, I guess, to the pressure of holding ornaments. My ornaments are not heavy and were the same ornaments I had used for years on the tree that this tree replaced. So, if you don’t intend to decorate the tree, it should be fine. But if you intend to decorate the tree, beware.
