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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Fleur Indoor/Outdoor Rug is rated 4.7 out of 5 by 415.
Rated 5 out of 5 by from Best indoor/outdoor rugs Rich colors easy to clean. Many choices of styles and sizes
Date published: 2022-08-30
Rated 5 out of 5 by from Suzanne Kasler Fleur Indoor/Outdoor Rug Colors and pattern as described and perfect with my outdoor items. Material great for our patio. I purchased 3 sizes.
Date published: 2022-08-18
Rated 5 out of 5 by from Beautiful Navy & Ivory outdoor rug It’s beautiful. The blue is a rich navy color and the white is more of an ivory than white. Works perfectly with our outdoor furniture.
Date published: 2022-08-15
Rated 5 out of 5 by from Perfect for a "cat" home Only use indoor/outdoor rugs in my house due to my kitty destroying anything she can get her claws into. Not only is this a clean, sweet design and color, it is indestructable. She gets to sharpen her nails, and I get a pretty rug that can stand up to her. Win- win. PAD
Date published: 2022-08-08
Rated 5 out of 5 by from Recommend this rug I have this at my front door and it looks great! Would be a great layering piece
Date published: 2022-08-02
Rated 5 out of 5 by from My favorite rugs... I've bought several Ballard indoor/outdoor rugs over the years and always been happy with them. They wear so well and still look like new. I especially like how easily a spot will wash off. I have this particular one in my laundry room, but, also, have one in the kitchen, the entryway and on my deck. They're definitely a quality product.
Date published: 2022-07-29
Rated 5 out of 5 by from The cool blues I chose the dark navy and it is perfect on my screened in porch. The border works well with geometric patterns on my pillows and cushions.
Date published: 2022-07-26
Rated 5 out of 5 by from Beautiful carpet Looks beautiful on my floor - front porch - the blue color w white trim looks very sharp and i love it !!
Date published: 2022-07-26
Rated 5 out of 5 by from Great rugs. Rugs are great. You don't see every crumb so it works great in our busy kitchen. I also have another one in my entrance way. These rugs hold up great and I highly recommend them. I have ordered them before, so I knew the Ballard rugs were worth it. They will last for years.
Date published: 2022-07-16
Rated 5 out of 5 by from Quality rug I was extremely pleased with the quality and looks of the rug for my three season room. I have gotten many compliments on it.
Date published: 2022-07-13
Rated 5 out of 5 by from Beautiful rug withstands hosing off I have two of these rugs in midnight -- one in our entryway and one in our kitchen. They are beautiful! We love them! They look very expensive and draw a lot of compliments. My favorite feature of the rugs are how easy they are to clean. Firstly, dirt and debris doesn't get ground in like on a regular rug; it sits on top of the rug and vacuums or shakes off easily due to the sturdy nature of the fabric. The fabric still, miraculously, feels soft to bare feet. Secondly, these rugs literally hose off and come out looking great. My toddler threw up on the one in our kitchen yesterday. I thought -- there goes the rug. They say they can be cleaned, but a puddle of throw-up has got to be pushing it. -- Well, I took it outside, hosed it off, and dried it in the sun. After an hour, it was back in our kitchen looking like nothing had happened. THIS is a rug I can be happy about. Strongly recommend.
Date published: 2022-07-01
Rated 5 out of 5 by from Best Choice With Dogs We needed large area rugs for indoors because we have dogs and these rugs washed well on trouble spots. Colors I bought were neutral and worked well with my existing furniture.
Date published: 2022-06-16
Rated 5 out of 5 by from Nice rug! These performance rugs wear so well and they look so good! This one is in our three season porch, but I have others in the kitchen.
Date published: 2022-06-14
Rated 5 out of 5 by from Pretty and functional Nice looking runner in the entrance way and with five grandchildren (Boys 7-2 1/2) is durable as well. I bought the blue mat for underneath and it doesn’t slip or slide.
Date published: 2022-05-10
Rated 5 out of 5 by from Great Rug! Perfect rug for our laundry room. Attractive, durable, seems like it doesn’t soil easily. Very happy with it.
Date published: 2022-05-09
Rated 5 out of 5 by from Sophisticated look Easy to keep clean. Used in kitchen/family room. We have had 5 rugs in that area, this one is best.
Date published: 2022-04-25
Rated 5 out of 5 by from Beautiful outdoor rug OH, MY GOSH, this rug is so beautiful i wish i had of brought it sooner in the latter years. it set off the pavilion i have in my back yard. i get so may complements
Date published: 2022-03-21
Rated 5 out of 5 by from Front porch rug Perfect addition to our front porch. Added a personalized rug on top of it.
Date published: 2022-03-14
Rated 5 out of 5 by from Gorgeous color We bought this rug for our mudroom. I love the color and how it looks. It’s also easy to clean which is important for why we bought it.
Date published: 2022-03-12
Rated 5 out of 5 by from Rug Great quality and color. Perfect for my yoga space.
Date published: 2022-03-07
Rated 5 out of 5 by from Suzanne Kasler Fleur rug This rug is perfect for my porch. It’s exactly as pictured. I’m very pleased.
Date published: 2022-01-31
Rated 5 out of 5 by from Great for entryway/ high traffic area Using this as an entryway rug and it looks so nice. Can hold up to constant food traffic well. So pleased with this design.
Date published: 2021-11-23
Rated 5 out of 5 by from Love these good looking and durable rugs This was a replacement for a Tricia Trellis rug in mocha that was inside my front door for about 6 years. I put the fresh one by the front door and moved the older one (still in great shape) into my laundry room. It is amazing how well they hold up and can be rinsed with a hose if necessary. Highly recommend!
Date published: 2021-11-12
Rated 5 out of 5 by from Great quality indoor/outdoor rug. The quality is outstanding. Placed it in my conservatory and it definitely doesn't fade.The design is wonderful
Date published: 2021-10-13
Rated 5 out of 5 by from Perfect addition to mu porch! It is a great rug. Perfect for my porch! Exactly as described by BD…no surprises!
Date published: 2021-10-12
Rated 5 out of 5 by from What a nice compliment! This rug is beautifully made and the mineral color is beautiful.
Date published: 2021-10-03
Rated 5 out of 5 by from Suzanne Kasler fleur indoor outdoor rug Works well on a Florida lanai (covered screened in porch) with a lot of humidity, sun, and rain storms. Buy the suggested rug pad with anti-microbial properties. It is worth it.
Date published: 2021-09-23
Rated 5 out of 5 by from Great for a galley kitchen! Love the rug! This is the second one I’ve bought for my home. I’m using the new one in my galley kitchen and it really brings a splash of color! It is navy blue and looks great with my cabinets!
Date published: 2021-09-19
Rated 5 out of 5 by from Great casual/kitchen rug! Perfect! It is light weight natural looking and easy wipe up spills! End of story!
Date published: 2021-09-17
Rated 5 out of 5 by from Terrific look and feel for a summer home This was an impulse buy in the store, which offered a "floor model" in the largest option at a reduced price. Took a chance and the size and look are perfect for our summer home. Ours is the darkish blue color, almost a denim, so nice with the cream-toned border. It was folded in our car for a week plus but all creases (and accompanying color lines from the reverse side) came out after a day flattened out on our deck in the sun. We use these carpets inside, we have never ventured to move them to exterior positions, but thinking about it. Love the low pile and they don't feel like plastic or look cheap in any way. And very affordable!
Date published: 2021-08-21
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Product:RW309-Suzanne Kasler Fleur Indoor\/Outdoor Rug