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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Fleur Indoor/Outdoor Rug is rated 4.8 out of 5 by 385.
Rated 5 out of 5 by from Perfect under the kitchen table rug! Great quality, color is a very pretty greige (beige and grey) and goes with everything! Perfect for under our white kitchen table to easy clean, low profile for kitchen chairs, and for spills.
Date published: 2020-11-06
Rated 5 out of 5 by from Great outdoor patio rug Weatherproof. Very easy to clean if something spills on it. Seems well constructed.
Date published: 2020-10-16
Rated 5 out of 5 by from Perfect! The day we got the rug my toddler got a hold of my husband’s red wine and spilled it on the rug. I was furious, with my husband, the toddler didn’t know better! But the red wine cake right up and you’d never know it was there!
Date published: 2020-10-02
Rated 5 out of 5 by from Bought one more We bought a third for our large lanai. Looks great and wears well.
Date published: 2020-09-29
Rated 5 out of 5 by from navy I purchased the navy. Exactly what i expected....lovely
Date published: 2020-09-25
Rated 5 out of 5 by from Great for my porch. I love the outdoor rugs from Ballard. This is my second set. They wear well and can be cleaned easily.
Date published: 2020-09-25
Rated 5 out of 5 by from Terrific rug beautiful color Great rug love the color! Fits perfect would buy again
Date published: 2020-09-25
Rated 5 out of 5 by from Pretty and Durable Rug I ordered two of the blue rugs. They are pretty and seem durable. We just finished our pool house and will be adding them this weekend.
Date published: 2020-09-18
Rated 5 out of 5 by from Just what I was looking for the color and size are perfect.
Date published: 2020-09-17
Rated 5 out of 5 by from Patio brighter Looks really nice on my indoor porch. It flattened out immediately. The midnight was spot on for color. A very dark blue. Good choice
Date published: 2020-09-15
Rated 5 out of 5 by from Beautiful Rug I love my new rug! The design and quality are great.
Date published: 2020-09-14
Rated 5 out of 5 by from I have a large bathroom and the little bathmat just didn't work. This rug is so great, and my cat likes it too as a new place to lounge and watch me shower. Also I don't slip on the tile floor when I get out of the shower, making it just perfect.
Date published: 2020-09-09
Rated 5 out of 5 by from keep coming back for more! I have had a number of ballards indoor/outdoor rugs over the years. We have a family and a large dog on a working farm, and these rugs have handled it all remarkably well! They are easy to clean (hose and scrub brush) and fast drying. Also low profile, stay put with a rug pad underneath, and do not curl up at the edges (unlike other indoor/outdoor rugs i have purchased). Pretty and practical...love em!
Date published: 2020-08-31
Rated 5 out of 5 by from This is just what I wanted I have a large bathroom and the little bathmat just didn't work. This rug is so great, and my cat likes it too as a new place to lounge and watch me shower. Also I don't slip on the tile floor when I get out of the shower, making it just perfect.
Date published: 2020-07-13
Rated 5 out of 5 by from Great rug Beautiful high quality rug..Using it outdoors now where it is holding up very well,..will move it indoors in a sunroom for fall/winter in NJ. Very pleased with value and quality.
Date published: 2020-07-04
Rated 5 out of 5 by from Absolutely worth it This rug is as attractive as it appeared in the catalog. It has been completely outside for 6 weeks in all kinds of weather...heat, sun, rain, lots of pollen, etc and it still looks fabulous. Many friends who have come to social distance on the deck have commented on how much they admire it. Even though it is made of synthetic material, it does not look synthetic. But because it is synthetic, very little sticks to it and can be blown off very easily.
Date published: 2020-06-26
Rated 5 out of 5 by from Refreshing outdoor look. I purchased this indoor/outdoor rug in mineral. The color and style gives the area a nice clean look.
Date published: 2020-06-24
Rated 5 out of 5 by from Love this aqua rug Love this rug! Color is a beautiful aqua color, very true to the picture. Had no trouble getting the rug to lay flat. Bubbles from transportation quickly resolved on their own after 1 day. Already had my child spill sauce on the rug and it came out with just water. Rug is soft under your feet and looks fabulous!
Date published: 2020-06-23
Rated 5 out of 5 by from Nice rug Just what I was looking for the color and size are perfect.
Date published: 2020-06-09
Rated 5 out of 5 by from Indoor/outdoor rug ties everything together This rug is nicely made and a good neutral color, just as the picture shows. Love the detail in the border.
Date published: 2020-06-01
Rated 5 out of 5 by from Indoor/Outdoor Rug Love This rug is a nice quality and lays flat without rolling at the corners. I am able to easily run my vacuum over it. I’m using mine indoors as a kitchen runner, but it would also be appropriate outside.
Date published: 2020-05-29
Rated 5 out of 5 by from Love this Rug We ordered this rug in 2 sizes for 2 different outdoor areas, both in the blue-we love it! Excellent quality-looks exactly as pictured!
Date published: 2020-05-26
Rated 5 out of 5 by from Great quality and Design! The rug I purchased is beautifully made and is easy to clean with a hose or a brush. Love the color and simplicity.
Date published: 2020-05-22
Rated 5 out of 5 by from The rug is one to buy ! Beautiful true blue color. So easy to keep clean. Bought two
Date published: 2020-05-16
Rated 5 out of 5 by from Love this rug! I am very pleased with this rug. This is the second outdoor rug I’ve purchased. I bought the 7 x 10 rug in mineral to place on my patio under my round patio table with 6 chairs. The mineral color is a beautiful light aqua (greenish blue pastel) color. It compliments the Chair King cushions on our chairs. The rug pulls together the look of the outdoor living space and makes it a more inviting place to be. Soft to walk barefoot on. My other rug cleans beautifully with mild soap and water so I expect this one will too. My daughter has the same rug in her family room. Great look indoors too.
Date published: 2020-04-25
Rated 5 out of 5 by from Good Product, Good Price, Great Service! Product arrived as expected (correct item, good condition). Delivery was speedy. Product is as described in seller's catalog, looks great, fits well. We'll keep them!
Date published: 2020-04-22
Rated 5 out of 5 by from Indoor/ outdoor rug Exactly what I expected! The rug is beautiful and great quality.
Date published: 2020-04-22
Rated 5 out of 5 by from Great color! Stain resistant. Beautiful rug, great color and quality. Even better customer service. Rug arrived with small stain, Prompt Email response offered to exchange and replace at no cost, or issue $30 credit. Stain easily washed out, so we’re good. Rug is in an indoor, very high traffic area, so happy to know it’s easy to clean.
Date published: 2020-04-13
Rated 5 out of 5 by from Lovely rug I bought this rug in mineral for our great room. When it arrived,it was rolled up very tight and when it was unrolled, it had ripples. Because the rug is for outdoor use, it's stiff and the ripples didn't seem to budge. We spread it out on the deck in the warm sunshine yesterday. So delighted that did the trick! Thinking about ordering another!
Date published: 2020-03-28
Rated 5 out of 5 by from Fantastic rugs These rugs are amazing! We use them by the doors to take the dog in/out of the house with snow, salt, mud, etc. They have been amazing resilient - no staining, dry quickly and still look brand new. I was skeptical at first about their quality and longevity - but am converted!
Date published: 2020-03-27
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Product:RW309-Suzanne Kasler Fleur Indoor\/Outdoor Rug