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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Fleur Indoor/Outdoor Rug is rated 4.7 out of 5 by 313.
Rated 5 out of 5 by from Love Indoor/Outdoor Rug Simply unroll and enjoy!! Perfect final touch to our screened in patio.
Date published: 2021-08-31
Rated 5 out of 5 by from Terrific look and feel for a summer home This was an impulse buy in the store, which offered a "floor model" in the largest option at a reduced price. Took a chance and the size and look are perfect for our summer home. Ours is the darkish blue color, almost a denim, so nice with the cream-toned border. It was folded in our car for a week plus but all creases (and accompanying color lines from the reverse side) came out after a day flattened out on our deck in the sun. We use these carpets inside, we have never ventured to move them to exterior positions, but thinking about it. Love the low pile and they don't feel like plastic or look cheap in any way. And very affordable!
Date published: 2021-08-21
Rated 5 out of 5 by from Beautiful Rug This rug is very well made and beautiful. It’s also very well to maintain. Worth every penny!
Date published: 2021-08-18
Rated 5 out of 5 by from Bamboo-look melamine plates. Really beautiful and perfect for outdoor dining. I so wish they made coordinating small and large bowls.
Date published: 2021-08-17
Rated 5 out of 5 by from Beautiful rug Beautiful neutral rug for my dining room. The. Border gives it a classic but updated look with easy care maintenance.
Date published: 2021-07-24
Rated 5 out of 5 by from Peaceful color of rug is great backdrop for porch We've had the outdoor rug for almost 2 months and it's doing beautifully on porch that is open to the elements. The rug is made in Belgium and love the serene light sea foam color.
Date published: 2021-07-22
Rated 5 out of 5 by from Quality & appearance The rug is beautiful! Very durable in an enclosed porch.
Date published: 2021-07-16
Rated 5 out of 5 by from Oustanding quality with a polished look! We love this runner and how it looks in our guest area of our new home! So much si we purchased it's sister rugs in various sizes for our entire home!
Date published: 2021-07-13
Rated 5 out of 5 by from Beautiful outdoor carpet It’s beautiful and just what I was looking for. Well designed and color is perfect. Only caveat, be prepared to wait quite a while for delivery! Love Ballard Designs…
Date published: 2021-07-13
Rated 5 out of 5 by from Recommend Good quality and durable in high traffic area. Anticipating it will clean easier than a regular wool or synthetic fiber rug.
Date published: 2021-07-12
Rated 5 out of 5 by from Perfect Rug So elegant and beautiful. Frames my seating area perfectly. I have it under my covered patio with an outdoor living set on it. It is slightly heathered which makes it even better looking and hides dust, dirt. I have had it two months.
Date published: 2021-07-07
Rated 5 out of 5 by from Suzanne Kasler Fleur rugs Great product. I now have 6 Suzanne Kasler Fleur rugs. Need I say more??
Date published: 2021-07-06
Rated 5 out of 5 by from Outdoor rug It’s is a really great outdoor rug. We have had a few downpours and it is holding up great. I bought a very neutral rug. It is perfect.
Date published: 2021-06-21
Rated 5 out of 5 by from Easy and decorative I have five of these rugs in two different sizes and they’re lightweight easy to use and I wash them off on my back porch with a hose when they get too dirty. I can’t think how much easier it would be to keep some thing outside all the time and still have it be decorative.
Date published: 2021-06-11
Rated 5 out of 5 by from Simply Beautiful! Love the ease of throwing it down (on a rug pad) and then just letting it be. No need to worry about rain or anything else. Will hose off periodically, but that's it!
Date published: 2021-06-08
Rated 5 out of 5 by from Great outdoor rug for balcony This is a gre as t rug. The color, quality and price is great. You cant do any better than this rug for the price
Date published: 2021-06-03
Rated 5 out of 5 by from Rug that takes a beating with a smile Love the rug, but I wish they were made to regular sizes such as 3x5 or 4x6. These sizes are more universal and work better with room sizes.
Date published: 2021-06-03
Rated 5 out of 5 by from Suzanne Kasler Fleur Indoor/Outdoor Rug We purchased two rugs for our deck. They are exactly as described. We are very happy with this purchase.
Date published: 2021-04-29
Rated 5 out of 5 by from My New Fleur Rug I bought this rug with the help of Morgan, the design consultant at Ballard. We decided that this was a good choice for me because I needed a flat rug so my dog’s nails wouldn’t pull up the pile. This rug is not only rugged because it’s an indoor outdoor rug but it has a beautiful stylish border. We are so happy with our decision!
Date published: 2021-04-05
Rated 5 out of 5 by from Great for the kitchen! I put this runner in my kitchen in front of my sink and it is perfect! I don't have to worry about spills and drips--it's so easy to clean.
Date published: 2021-03-27
Rated 5 out of 5 by from I love everything about this rug! The color is beautiful! I am using under my sink and has been easy to keep clean and the color I chose is beautiful!
Date published: 2021-03-21
Rated 5 out of 5 by from Good purchase Lovely rug! Color is perfect. Very pleased with the rug. Looks great on my lanai. The customer service from Ballard was excellent.
Date published: 2021-03-15
Rated 5 out of 5 by from Beautiful rug I have a white bedroom and this rug makes the whole room Stand Out absolutely beautiful and wasn't hard to lay flat
Date published: 2021-03-14
Rated 5 out of 5 by from Rug Nice durable rug. Easy to clean. Beautiful, simple design.
Date published: 2021-03-14
Rated 5 out of 5 by from Repeat customer 15 years later! Excellent quality! I bought this same rug 15 years ago and it looked like the day I bought it when I donated it. I loved the quality s9 much that I purchased 2 for my new house. I can hose it off and let it air dry outside.
Date published: 2021-03-14
Rated 5 out of 5 by from Very nice! Love the quality, color and design of these rugs. Took a while to get but worth the wait. Worked well in my design.
Date published: 2021-03-05
Rated 5 out of 5 by from Great rug! I love the rug! It is a great addition to our sun porch. Looks good and good value!
Date published: 2021-03-04
Rated 5 out of 5 by from Beautiful rug! Beautiful rug. I've had several compliments already. I had been looking for several months. Really wanted something neutral with white accents. Seems good quality. Really happy with this decision.
Date published: 2021-03-04
Rated 5 out of 5 by from Classy Quality! Happily Recommend! This rug is lovely! I purchased the 5'x8'-size rug in the Mocha color to place underneath my black Adirondack-style chairs on my covered deck. I really like the striking contrast the rug creates with the chairs. I also enjoy how the simple addition of the rug created a more room-like feel to the deck. Lastly, this rug went through three-weeks worth of below-freezing temperatures a few weeks back and looks as lovely today as it did before all of the snow and ice were piled on top! I'm pleased with this quality piece!
Date published: 2021-03-04
Rated 5 out of 5 by from Entry rug Color was exactly the blue shown in catalog. Only thing I didn’t like was it takes time and heavy objects to get wrinkles out.
Date published: 2021-03-04
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Product:RW309-Suzanne Kasler Fleur Indoor\/Outdoor Rug