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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Burlap & Red Plaid Stocking is rated 3.7 out of 5 by 17.
Rated 5 out of 5 by from Plaid stockings Beautiful stockings, great quality and monogramming. Loved and highly recommend them.
Date published: 2020-02-17
Rated 5 out of 5 by from Perfect for my fireplace The combo of burlap and plaid is perfect for those with a farmhouse or rustic or even old world style decor. Blended perfectly with other decorations. Stuff them with tissue paper or gifts to keep them from being just flat. Will buy more as needed.
Date published: 2019-12-23
Rated 5 out of 5 by from Great stockings! I bought four of these monogrammed burlap and plaid stockings to hand on their mantle for my daughter, son in law, and their two children in 2017 along with sofa pillows to match for their home. They really look great at Christmas. I’m so happy I bought them. Well, there is another addition to the family, a baby boy, so I need another monogrammed stocking to make the family complete! They’re living room looks so Christmas!
Date published: 2019-11-14
Rated 5 out of 5 by from Very cute Bought this because the plaid on the cuff is very close to a MacGregor plaid - (our dog's name is MacGregor). We had Mac embroidered on it. It came out great! The only thing we didn't think of is that the embroidery is on the wrong side for us; it has to hang with the toe facing left and all our other stockings face right. So think about that before ordering an embroidered name on these stockings.
Date published: 2013-12-13
Rated 3 out of 5 by from Not original plaid I have ordered these on 3 occasions as we added family members. The plaid pattern changed between the 1st and second orders, and the monogramming are all different sizes. Otherwise nice stockings
Date published: 2020-01-14
Rated 2 out of 5 by from Stocking different I got this stocking for my daughter to match the ones I already had for the rest of our family and although the pattern and front was the same the stocking was slightly larger this time and the font was significantly larger so it sticks out like a sore thumb.
Date published: 2019-12-17
Rated 1 out of 5 by from Monogram backwards They monogrammed the name on backwards so I have a stocking I can’t use.
Date published: 2021-03-04
Rated 1 out of 5 by from Christmas Mix Up I tossed my old Christmas Stockings in anticipation of these very cute ones. Well, the Stockings arrived today sans the monogram. I called to see why they were not monogrammed and they told me it was a mistake on their end. The computer allowed me to put in everyone's names under the monogram, but it was not suppose to do that because its a final sale item. However, as you can see it still is advertising it as soemthing you can personalize. The customer service rep was nice enough, but basically told me that even though this was a final sale item BD would allow me JUST THIS ONE TIME to return the items. The rep made me feel like she was doing this big favor by allowing me to return something that was wrong because BD hadn't updated their website. Really? Wow, thanks so much for making a mistake and now I have to scramble and try to buy something else that I hope I can get monogrammed and here before Christmas. Usually, I have loved everything from BD - I am still set to receive the 6 rolls of the Spice wallpaper (let's hope there is no issue)- but this was a not so nice faux pas on BD's end.
Date published: 2020-12-09
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Product:FM309-Suzanne Kasler Burlap & Red Plaid Stocking