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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler 3' Flocked Frasier Fir Tabletop Tree is rated 4.5 out of 5 by 66.
Rated 5 out of 5 by from Great Flocked tree Perfect flocking. Just as described. Lighting is just right. Easy to unpack and plug in.
Date published: 2021-11-29
Rated 5 out of 5 by from The perfect little tree! It is beautifully shaped, realistically flocked tree with the perfect amount of lights. I have had it on an antique table by the fireplace since it arrived and it has been lite just as the sun goes down, it truly warms the room.
Date published: 2021-11-16
Rated 5 out of 5 by from The Little Tree I am very pleased with this adorable Christmas tree. And I haven’t even decorated it yet. It looks more expensive than what it cost.
Date published: 2021-11-16
Rated 5 out of 5 by from Best flocked table top tree ever This is the most beautiful table top tree. The snow is perfect and so are the number of lights. It is simply the sweetest. I now have several!
Date published: 2021-03-16
Rated 5 out of 5 by from Suzanne Kasler 3’ Frazier Flocked tabletop tree I really love this tabletop tree! It’s the perfect size and just the right amount of flocking. I placed it in my dining room on a black/brass pedestal side table I bought from Ballard Design a few years back!
Date published: 2021-03-14
Rated 5 out of 5 by from Kasler 3’ flocked frasier fir This is the most adorable flocked Frasier fir! It is perfect for my drop leaf table❤️
Date published: 2021-03-04
Rated 5 out of 5 by from Perfect Tree To Downsize Beautiful tree! Arrived well packaged. Takes only few min. to arrange branches. Flocking is just enough to add touch of natural snow. If you are looking for a stunning tree to downsize, this is it. I use mine to hang all my clip-on glass bird collection, which fits about 20. I found the most beautiful mini finial for the top. Overall completely satisfied with purchase.
Date published: 2021-03-04
Rated 5 out of 5 by from Anywhere Tree It is such a beautiful little tree. Better even then the picture shows. We bought several and they were on the entire holiday season
Date published: 2021-03-04
Rated 5 out of 5 by from Gorgeous Little Tree I love this little tree. I bought one last year and this year. I love the simplicity. It’s full and gorgeous!
Date published: 2021-01-02
Rated 5 out of 5 by from Very nice full and flocked just enough. I purchased one and got another one because I liked it so well.
Date published: 2020-02-01
Rated 5 out of 5 by from Flicked tabletop tree Very nice full and flocked just enough. I purchased one and got another one because I liked it so well.
Date published: 2020-01-21
Rated 5 out of 5 by from Quality and beauty of this tree We had never bought a “flocked” tree before this one...loved it so much we ordered a second one! It’s beautifully shaped, the lights are soft and the size is just right. It sheds a little when pulling out the limbs to fluff but not much. My only wish is that the base was a bit heavier. I think there will be a third one next year!
Date published: 2020-01-11
Rated 5 out of 5 by from Table top pretty Beautiful table top tree. Nicely flocked, perfect shape and lit. Packaged very well. Be careful to take out of box holding weighted end in both hands. Don’t pull out of box by trunk.
Date published: 2019-12-10
Rated 5 out of 5 by from Beautiful Tree! This tree is a little gem.. I purchased the 3 ft size along with the Suzanne Kasler ornaments and love it! Just the look I wanted.. gorgeous tree! Very real looking too!
Date published: 2019-12-07
Rated 5 out of 5 by from A little Gem I went from a 7.5' tree to this little 3' Gem. It looks very sweet and very realistic especially with the flocking, the shape way the way branches fall. Maybe next year they will come out with a 4.6 " tree This way I can have several of these jewels. Through out my home.
Date published: 2018-11-28
Rated 5 out of 5 by from Beautiful tree! I couldn't be happier with this purchase! It is actually even more beautiful in person! Fuller, more flocked... perfect!! Great quality, one of my favorite holiday pieces this season!
Date published: 2017-11-25
Rated 5 out of 5 by from Beautiful This tree is perfect. Lot’s of lights and flocking looks realistic. Will purchase another for a beautiful winter display in my entry. Will use two on my entry console. Adds perfect height and glow when using it as a table top tree.
Date published: 2017-11-18
Rated 4 out of 5 by from Small Flocked Tree I bought two to flank my fireplace. Our big tree is in another room. The burlap base detaches for easier storage.
Date published: 2023-01-26
Rated 4 out of 5 by from Flocked Table Top Tree Cute tree. A little too small to use as a replacement for a large tree which is getting too much for me but a great accent. Only downside is wires are too obvious. Otherwise, very nice.
Date published: 2023-01-17
Rated 2 out of 5 by from Not Delighted Or Thrilled I purchased two of these to go in outdoor planters on either side of my front door. They were on sale, but based on the quality still too expensive. The quality control on these items is poor. It's a good thing the trees are not sitting next to each other because you'd never know they were supposed to be the same thing. I won't make a similar mistake again. I should have bought this kind of item in person so I could gauge the quality, and then I would have been able to choose from an available selection to pick two of equal shape and design. I'm keeping them because a) they sit outside so it's not like I'm looking at them all day/every day, and b) it's too much trouble to box them back up and return. They're okay enough. But for the price, I should be delighted and thrilled -- which I'm not.
Date published: 2023-01-28
Rated 2 out of 5 by from Beautiful shape and great lights, BUT.... the tree is set in a very large and Very heavy metal thing (feels like a gallon of milk) that is really large and unnecessarily heavy - the tree is on a metal pole that goes into the bottom - but it was very loose and so the tree wobbled if you came near it. So lame - it should have screwed in or something so it was stable. Also the burlap was badly frayed with strings hanging all over. Plz put this tree in a better stand next year. Wanted to love it but the stand is BAD! A pet would knock it over in a second. Returned sadly! Expect better from Ballard.
Date published: 2022-12-07
Rated 2 out of 5 by from Tree not as pretty as the pictures This tree does not look like the cute one in the photo. Not sure if it’s because the flocking is done in a cool white instead of a warm white, and/or the needles have a gray/bluish undertone, but the tree clashed with all of my other Christmas greenery (to be fair, it looks better with the lights on because these have a warm glow). The The electric cord is very short (just an fyi) and the base is some type of ceramic or clay block loosely wrapped in burlap. I thought it looked cheap so I put the tree in an urn instead. Lastly, it’s hard to shape the branches to get the tree to resemble anything like the one pictured. Disappointing.
Date published: 2021-11-28
Rated 2 out of 5 by from Flocked Christmas trees The flocking was done after the lights were on the tree. Every light needed to be scraped clean. VERY annoying!!!
Date published: 2021-03-14
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Product:HT010-Suzanne Kasler 3\' Flocked Frasier Fir Tabletop Tree