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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Suri Printed Velvet Duvet Cover - Select Sizes is rated 4.4 out of 5 by 64.
Rated 5 out of 5 by from Perfect duvet for me! I was just thinking the other day how much I love this duvet! It is so warm, soft, and cozy, and I love how it looks in my room. I'm actually considering buying another to have an extra!
Date published: 2021-06-14
Rated 5 out of 5 by from .Definitely Recommend! Very Nice Shams. Looks exactly like pictured. Love the soft grey color.
Date published: 2021-03-23
Rated 5 out of 5 by from Love the Suri bedding Everything about the Suri Printed Velvet set makes me happy. The color is neutral, not quite as gold as the picture shows. The fabric is heavy, but since the reverse side of the duvet cover is cotton, using the cover with the insert does not make for a "too heavy" cover. I have washed it all several times now and it comes out perfectly - any wrinkles disappears as soon as it is placed on the bed.
Date published: 2021-03-04
Rated 5 out of 5 by from Luxury Day and Night For me luxury is an experience and the soothing look, comfort and feel of this velvet set delivered beyond my expectations. I actually enjoy lounging in bed now with a book or coffee and iPad.
Date published: 2021-03-04
Rated 5 out of 5 by from Cozy duvet! Sooo warm and cozy! I was initially disappointed that the velvet was one side only, but no more. One of our most satisfying pandemic purchases!
Date published: 2021-02-28
Rated 5 out of 5 by from Siri printed velvet duvet and shams This is a wonderfully warm and cozy sleep experience.
Date published: 2021-02-24
Rated 5 out of 5 by from Love this! The right duvet cover is often hard to find for me. I knew I had to try this one when I saw it in the catalog, and I'm glad I did. I love it even more in person. I chose the flax color. It's soft with an interesting but subtle pattern. I just love it!
Date published: 2021-02-10
Rated 4 out of 5 by from Really nice This cover is beautiful with our bed & bedroom. It’s very soft. Would love if there was a blanket insert sold for the duvet covers as I had to pin a blanket inside mine. The only other thing I would add is it only comes with one pillow sham, which I didn’t realize, so I had to purchase one separately.
Date published: 2021-03-14
Rated 3 out of 5 by from Not generously sized in king…. Lovely as the fabric is, this duvet cover is not a generous cut. We are using it on a king bed and it is short at the head and foot and barely touches the boxspring on the sides. I even tried using it empty as a coverlet but it’s just small. With my down comforter inserted and tied, the fabric backing is “rolling” and showing at the top.
Date published: 2023-01-20
Rated 3 out of 5 by from It's okay. I'm slightly on the fence about the print, it's a bit blurry, and I do wish the reverse was made of the same fabric. I'm not generally a fan of the backing being mismatched in terms of fabric and texture, it's too complicated to fold down and in this case the color just isn't quite right or at least not what I would have picked. That aside, it is pretty cozy, better than what I had and will do for the time being.
Date published: 2022-12-06
Rated 3 out of 5 by from Too expensive I love the design and it keeps me nice and warm but feel the price was way too high for a duvet. I regret paying $400+ though.
Date published: 2021-10-22
Rated 2 out of 5 by from Nice, but messy The interior was full of bits of cotton that kept coming out. I had to sew it shut. Luckily, I did not want to put an insert into it. Maybe you can turn it inside out and wash the bits out?
Date published: 2024-06-08
Rated 2 out of 5 by from Beautiful but BEWARE the fuzz it creates! After the initial wash a large amount of fuzz came off in the dryer vent screen. The biggest surprise was when we removed the comforter from inside to clean the velvet duvet. Huge chunks of fuzz was everywhere. It covered the insert and ended up all over the floor. I washed the duvet twice, turning it on each side with double rinse cycles. It still created so much fuzz mid- dryer cylcle I had to clean it out 3 times until it dried completely. I am not sure I want to go through this process again so may replace it.
Date published: 2023-07-03
Rated 2 out of 5 by from Fabric shedding This purchase was not worth it. The comforter is pretty, but it creates so much dust after each wash.
Date published: 2021-09-05
Rated 1 out of 5 by from Got the order wrong The product is ok but you guys shipped 2 sets of standard shams when I ordered 1 set of King and 1 set of Standard for my client! He just told me there were 2 sets of standard instead.
Date published: 2024-03-24
Rated 1 out of 5 by from Buyer Beware!! Watch out! All the great reviews were from people that did not wash it yet. I loved the luxurious look and feel. It does trap heat and sleeps warm for some that may be a problem, but fine by me. The problem came at the first wash. The fabric started to break down and shed apart in the washing machine but I didn’t notice until it was in the dryer. I opened the door and a massive amount of fabric puff and lint exploded all over. Imagine washing then drying multiple boxes of Kleenex with your duvet cover. The lint trap needs emptied every 5 minutes. It’s an incredible fire hazard. For the high cost, Ballard should be ashamed for such terrible quality and selling and inferior product that could be a safety threat.
Date published: 2023-11-21
Rated 1 out of 5 by from Unhappy It doesn’t breathe well. If you like to sleep in a cold bedroom this duvet traps the heat. We were very hot with this on our bed. Also, when washed it creates an enormous amount of fuzz all over your laundry.
Date published: 2021-03-14
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Product:FN132C-Suri Printed Velvet Duvet Cover - Select Sizes