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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Sunday Porch Swing Replacement Seat Cushion is rated
2.9 out of
5 by
43.
Rated 4 out of
5 by
Kmillho from
Love the swing!I waited a longer time than originally expected...which wasn’t a problem...it’s just that the pillows I had ordered in November did not match. Fortunately, you were amazing about taking them back. The replacement cushion is a different shade, and in hindsight I wish I would have ordered a swatch. Since it’s custom made...it is what it is...
Date published: 2019-03-05
Rated 3 out of
5 by
LRA1 from
Great Swing just needs Slip Covers!I bought this swing two or three years ago. Love the swing but the white cushions have been very hard to upkeep. They are in good shape just dirt stained. No good way to clean them after awhile. It would be nice if there where slip cover replacements that could be taken off and cleaned since the cushions have alot of life left in them
Date published: 2019-09-21
Rated 3 out of
5 by
DBA634 from
Terrible cushions!I completely agree with the reviews of the cushions...they’re so cheap; foam and fabric.. It’s unfortunate that they don’t measure up to the quality of the actual swing!
Date published: 2019-04-10
Rated 3 out of
5 by
Shalbert from
Love the swing...original cushion is horrible!I also agree with the above reviews....swing is great and has held up well to the constant traffic on my porch. However, the cushion needed to be replaced after the first year which is almost as expensive as the swing. Nothing has worked to keep it clean. An option for a different cushion upon purchase should be available. I wish there was an option for a slip cover instead of having to purchase a whole new replacement cushion.
Date published: 2019-04-02
Rated 3 out of
5 by
Sbnel from
Great swing, terrible fabricI love this swing! We have had it over a year, the cushions, on the other hand, are impossible to keep clean. Glad to see I’m not the only one! I have used the recommended products to prevent staining and remove stains, I’ve scrubbed with every known cleaning prosuct, rag, brush, hose, you name it. No help! I wish they would of given an option for different fabric color when purchasing or porvide a slip cover. Bummer!
Date published: 2019-01-08
Rated 3 out of
5 by
Angela64 from
Poor fabricI agree with the previous review. The swing is great but the fabric is terrible. It is hanging on a covered porch but it is stained with mildew and looks dirty. We have tried to clean it but with no luck. We are looking to replace or recover after only 4 months.
Date published: 2018-07-17
Rated 2 out of
5 by
JCS772 from
Why no slipcover? And only ivory??Coming here to add my voice to the chorus of frustration that Ballard only offers a replacement of the entire cushion, but no slipcover … AND that it’s only offered in ivory, which basically guarantees you’ll need to replace the (entire) thing every few years. Annoying. Bought the swing in summer 2015. It’s in great shape, but even after pressure washing the cushion every season (this does wonders to get stains out, by the way), it really needs to be replaced. I hate paying more than $400 for an item in the same stupid color that will require I do this again soon.
Date published: 2022-08-27
Rated 2 out of
5 by
ChrisH from
Cushions disappointingThe swing itself is great. The white cushions that came with it have no zipper and are a fabric that does not clean and honestly not good quality. Would be very nice if you sold slipcover for the existing cushion.
Date published: 2020-11-17
Rated 2 out of
5 by
Rebecca S from
Swing is good quality. Cushions stain and mold.Great Swing but cushions are a problem. I have tried so many products to try and clean the cushions and pillows to no avail.
Date published: 2020-08-26
Rated 2 out of
5 by
GinBinTN from
Needs a zipperAfter multiple scrubbing attempts to get stains out of our cushion cover to no avail, we just had to cut the end so we could take the cover off to wash it. Now, we have to take it to a seamstress to install a zipper. But, it’s clean now and we didn’t have to fill a landfill with the perfectly fine cushion we had. It just needed to be washed well! If no zipper, then Ballard should consider slip covers!
Date published: 2020-08-03
Rated 2 out of
5 by
Glm3602 from
Poor qualityI just received the replacement cushion in Azure and was very disappointed in the quality of the replacement. They used black thread instead of a matching blue and there are several spots that are sewn unevenly, so that with the contrasting thread color it sticks out like a sore thumb. It wouldn’t be so bad if it happened to be in a spot that isn’t obvious, but the worst spot is right along the front of the cushion. I would have expected much better quality based on the price I paid.
Date published: 2019-04-10
Rated 2 out of
5 by
SharG from
Great Swing; Nightmare CushionsI bought this swing almost three years ago and the swing itself still looks new. However, the white cushions began recording a history of everyone who sat in the swing and especially those who folded their feet under them. EVERY bit of dirt found a permanent home on the cushion and at this point it's so dirty looking that it's ready for the garbage. Even at a sale price, new cushions shouldn't have to be a necessary purchase, especially after a few months!!
Date published: 2019-03-07
Rated 2 out of
5 by
tateec from
Swing. Cushions.Five stars for the swing. One star for the fabric on cushion and pillows. I gave it 2 stars because the set is overpriced! Either improve the quality of cushion fabric (must not get mildew or mold under a screened porch) OR lower the prices for replacements.
Date published: 2018-09-02
Rated 2 out of
5 by
acgc from
Lovely swing, horrible fabric on cushionsI hate to join the chorus but anyone purchasing this swing should know that although it is absolutely lovely, wonderfully comfortable, and my very favorite place to sit on our porch, I agree with the other reviews that the fabric of the cushions is not acceptable. In truth, it really is not a cover, it is the base fabric (natural colored) from which the cushion is made. Ours is also on a covered porch, and has mildewed dreadfully. It looks very unattractive. The Sunbrella pillows I purchased separately for the swing at the same time have held up perfectly and look beautiful. Ballard is an expensive company with quality products, and they should do something about this fabric. At this price point, this should not be the quality.
Date published: 2018-08-29
Rated 2 out of
5 by
Hoppa from
Wonderful Swing Overshadowed by Fabric QualityLove the Sunday swing! However, the quality of the fabric is inexcusable. A company as wonderful as Ballards with which I have worked many times, has access to untold fabric options and can provide a better standard covering for this wonderful swing! Almost immediately, the pillows had small mildew spots. I chalked them up to spills and I scrubbed them away. After 1.5 seasons on a covered porch and bringing the pillows inside in off-season and long absences, the fabric is now generally full of tiny milldew/mold. No other fabric on our porch has this problem.
Date published: 2018-07-04
Rated 1 out of
5 by
Nbfb from
Poorly designed cushions, poor quality in generalI echo the same experience many customers have shared. These cushions age very poorly. They mildew and stain easily (pollen, dust/ dirt from environment) but the most egregious flaw is they cannot be removed and washed. I have tried many kinds of cleaning products to little success. As a last resort, purchasing replacements are prohibitively expensive.
Date published: 2023-04-29
Rated 1 out of
5 by
joycef from
Replacement Slipcover needed for cushionAgree with other reviewers that cushions get stained and are not able to be cleaned. Have tried many things and cushion still looks dirty and stained. Cushion itself is in good condition. Slipcover could be the answer
Date published: 2022-04-20
Rated 1 out of
5 by
gonecountry from
AWFUL CushionsNot near up to standards I would expect from Ballard and who can afford another $400+ for another cushion that may be substandard also. Sad and ridiculous.
Date published: 2021-08-13
Rated 1 out of
5 by
Susie1966 from
Please rethink the CushionsSwing is excellent quality but the cushions are terrible! Please offer slip covers that can be washed!
Date published: 2021-04-11
Rated 1 out of
5 by
lisavc from
poor stitchingfinally received the item and very disappointed in the quality.
Date published: 2020-09-04
Rated 1 out of
5 by
ggst from
Swing great, cushions not up to Ballard standards.The cushions sold with the Sunday porch swing are not of the quality that I am used to from Ballard. Color is off and my cushions are mildewed and discolored after two summers under a covered porch area. Replacement cushions are ridiculously expensive so I will have to go to the expense to recover. Not happy about that at all!
Date published: 2018-11-26
Rated 1 out of
5 by
Cindy L from
Sunday porch swing and cushionsI've had my swing for just over a year. I read the reviews before I purchased it and was concerned about the poor quality of the cushions before I bought. I purchased the cushions anyway because it went with the swing. The reviews are very accurate. My cushions have green mildew that won't come off. I've scrubbed it with a brush and still nothing came off. I also agree with other reviewers that the replacement cushions are overpriced. Five stars for the swing and -5 stars for the cushions. Come on, Ballard Designs, you can do better. The cushions do not live up to the quality/standard of other Ballard Design products.
Date published: 2018-10-07
Rated 1 out of
5 by
Denise M from
Ivory, why????The price to replace the cushions for this swing is ridiculous. Highway robbery after what it cost to purchase. I can’t find the same size cushion anywhere else.
Date published: 2018-08-27
Rated 1 out of
5 by
Bev in Birmingham from
Sunday Swing CushionI agree with everyone else about the poor quality of the cushion. After about 1 month it looked terrible. I have to cover mine with a sheet to make it presentable.
The cushion is thin and not comfortable. I plan to have a cushion made for my swing. $349 for another cushion like this would be ridiculous! I do love the swing!!
Date published: 2018-08-10
Rated 1 out of
5 by
Dke09 from
CushionsLove the swing! The cushion fabric quality is very poor. Less
Than 2:years and have to replace.
Date published: 2018-08-09
Rated 1 out of
5 by
Beverly 85 from
Very disappointedI am terribly disappointed with the fabric of this swing. It was under a roof and within months it was so filthy I was embarrassed for anybody to see it. Nothing would clean it. It’s a shame that we have to spend more on fabric in order to have a swing that costs that much money!
