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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Sunday Porch Swing Replacement Seat Cushion is rated 2.7 out of 5 by 31.
Rated 5 out of 5 by from Great replacement! Fits the swing perfectly. Fabric is a great quality and color!
Date published: 2020-05-29
Rated 5 out of 5 by from Striped Porch Swing Cushion This cushion is high quality and fits perfectly in the porch swing I purchased from Ballard a few years ago. (I, and others, often wondered why the swing comes with an all white cushion and bolsters--a predictable disaster for an item that is most often used on a porch.). I appreciate the array of fabrics available for these new replacement cushions, especially the "beachy" patterns that coordinate so well with the whitewashed swing. Now, we need patterned bolsters!
Date published: 2019-05-21
Rated 5 out of 5 by from Love this We installed this swing on our porch 3 years ago. It has survived an abundance of abuse with grandkids standing on it and swinging. It has held up well and still going strong. It's super comfortable and the pillows and cushions are still in great shape. We leave it out 24/7 all year round. No problems. Would highly recommend!
Date published: 2019-02-01
Rated 4 out of 5 by from Please please offer slip covers!!! I love the new option of colors for replacement cushions. However, my cushions are less than a year old, and are in great condition, except for the white color! Please offer slip covers for the swing cushion, bolsters and pillows!
Date published: 2020-12-16
Rated 4 out of 5 by from Love the swing! I waited a longer time than originally expected...which wasn’t a problem...it’s just that the pillows I had ordered in November did not match. Fortunately, you were amazing about taking them back. The replacement cushion is a different shade, and in hindsight I wish I would have ordered a swatch. Since it’s custom made...it is what it is...
Date published: 2019-03-05
Rated 3 out of 5 by from Great Swing just needs Slip Covers! I bought this swing two or three years ago. Love the swing but the white cushions have been very hard to upkeep. They are in good shape just dirt stained. No good way to clean them after awhile. It would be nice if there where slip cover replacements that could be taken off and cleaned since the cushions have alot of life left in them
Date published: 2019-09-21
Rated 3 out of 5 by from Terrible cushions! I completely agree with the reviews of the cushions...they’re so cheap; foam and fabric.. It’s unfortunate that they don’t measure up to the quality of the actual swing!
Date published: 2019-04-10
Rated 3 out of 5 by from Love the swing...original cushion is horrible! I also agree with the above reviews....swing is great and has held up well to the constant traffic on my porch. However, the cushion needed to be replaced after the first year which is almost as expensive as the swing. Nothing has worked to keep it clean. An option for a different cushion upon purchase should be available. I wish there was an option for a slip cover instead of having to purchase a whole new replacement cushion.
Date published: 2019-04-02
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Product:JP004-Sunday Porch Swing Replacement Seat Cushion