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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Sunday Porch Swing Replacement Cushion is rated 1.6 out of 5 by 10.
Rated 3 out of 5 by from Poor fabric I agree with the previous review. The swing is great but the fabric is terrible. It is hanging on a covered porch but it is stained with mildew and looks dirty. We have tried to clean it but with no luck. We are looking to replace or recover after only 4 months.
Date published: 2018-07-17
Rated 2 out of 5 by from Swing. Cushions. Five stars for the swing. One star for the fabric on cushion and pillows. I gave it 2 stars because the set is overpriced! Either improve the quality of cushion fabric (must not get mildew or mold under a screened porch) OR lower the prices for replacements.
Date published: 2018-09-02
Rated 2 out of 5 by from Great Swing Worst Cushions Ever I have to agree with every review here! The swing is absolutely gorgeous (my favorite place to sit) it too is under a covered porch and within 3 to 4 months the black mold spots and mildew on the cushons is unacceptable!! I have to keep a blanket over the cushions now! I just had a replacement cover priced for over $500!! Ballards should absolutely have Sunbrella fabric on these porch swings and/or a removable cover to wash! When I purchased my swing there were no options for the cushions like the ones listed above!! I’m extremely disappointed with the cushions provided with the swing!!
Date published: 2018-08-31
Rated 2 out of 5 by from Lovely swing, horrible fabric on cushions I hate to join the chorus but anyone purchasing this swing should know that although it is absolutely lovely, wonderfully comfortable, and my very favorite place to sit on our porch, I agree with the other reviews that the fabric of the cushions is not acceptable. In truth, it really is not a cover, it is the base fabric (natural colored) from which the cushion is made. Ours is also on a covered porch, and has mildewed dreadfully. It looks very unattractive. The Sunbrella pillows I purchased separately for the swing at the same time have held up perfectly and look beautiful. Ballard is an expensive company with quality products, and they should do something about this fabric. At this price point, this should not be the quality.
Date published: 2018-08-29
Rated 2 out of 5 by from Wonderful Swing Overshadowed by Fabric Quality Love the Sunday swing! However, the quality of the fabric is inexcusable. A company as wonderful as Ballards with which I have worked many times, has access to untold fabric options and can provide a better standard covering for this wonderful swing! Almost immediately, the pillows had small mildew spots. I chalked them up to spills and I scrubbed them away. After 1.5 seasons on a covered porch and bringing the pillows inside in off-season and long absences, the fabric is now generally full of tiny milldew/mold. No other fabric on our porch has this problem.
Date published: 2018-07-04
Rated 1 out of 5 by from Horrible cushion I have had my swing one month and already mildew spots. The fabric is so light in color it's impossible not to get stains. I have ferns lhanging around mine and the seeds falling off are causing stains. For the price of this swing we should not have to purchase a replacement cushion. Like other reviewers the swing is beautiful and I have gotten several compliments from neighbors. However, I was able to use some blue original dawn and water and scrubbed the day lights out of the cushion to remove 80% of the stains. Once again I should not have to do this for the price.
Date published: 2018-09-02
Rated 1 out of 5 by from Ivory, why???? The price to replace the cushions for this swing is ridiculous. Highway robbery after what it cost to purchase. I can’t find the same size cushion anywhere else.
Date published: 2018-08-27
Rated 1 out of 5 by from Sunday Swing Cushion I agree with everyone else about the poor quality of the cushion. After about 1 month it looked terrible. I have to cover mine with a sheet to make it presentable. The cushion is thin and not comfortable. I plan to have a cushion made for my swing. $349 for another cushion like this would be ridiculous! I do love the swing!!
Date published: 2018-08-10
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Product:JP004-Sunday Porch Swing Replacement Cushion