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Stratford Chair

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Stratford Chair is rated 4.2 out of 5 by 13.
Rated 5 out of 5 by from Quality & Beautiful, too We looked at six different fabric swatches to cover this chair and chose Timur Orange. We couldn't be more happy! The quality of the sewing and the care to matching the pattern on the cushion to the chair was perfect. The chair arrived on schedule and packed with care. Bravo!
Date published: 2014-11-21
Rated 5 out of 5 by from Well-made and comfortable I needed/wanted a comfortable reading chair and this chair fits the bill. I also ordered the matching ottoman, which I can pull out and push out of the way to create more space when not in use. I ordered the chair and ottoman in danish linen honey, with the mahogany finish on the legs. I love the array of fabrics and finishes Ballards offers to customize furnishings. Both items are well-made and very comfortable (down-filled cushions). I had a 15% discount coupon, so I definitely feel that I got my money's worth since they are so well made and look more expensive than they were. Both were well-packaged and the in-home delivery service on the chair was professional, prompt and courteous. They called once to confirm delivery and then called again to let me know that they were on their way to my home. Would definitely order furniture again from Ballards.
Date published: 2013-06-13
Rated 5 out of 5 by from Great beautifully proportioned chair I ordered this for a bedroom, with the aviary fabric. It's a beautiful chair especially for a compact space. Seat is not very deep, a tall person would probably be uncomfortable.
Date published: 2011-10-22
Rated 5 out of 5 by from This chair works perfectly in our den. We are thrilled with our Stratford chair. It is perfectly proportioned and well-constructed. The nailhead trim is nicely done and we couldn't be more pleased with the upholstery and the COM process. This is our most comfortable reading chair and currently the favorite spot in our home.
Date published: 2011-03-16
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC050-Stratford Chair
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