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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We apologize, but this item is no longer available.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Stratford Chair is rated 4.2 out of 5 by 14.
Rated 5 out of 5 by from Excellent quality Use a custom fabric and came out beautiful. The scale for the chair makes if flexible for any room
Date published: 2018-03-30
Rated 5 out of 5 by from Quality & Beautiful, too We looked at six different fabric swatches to cover this chair and chose Timur Orange. We couldn't be more happy! The quality of the sewing and the care to matching the pattern on the cushion to the chair was perfect. The chair arrived on schedule and packed with care. Bravo!
Date published: 2014-11-21
Rated 5 out of 5 by from Well-made and comfortable I needed/wanted a comfortable reading chair and this chair fits the bill. I also ordered the matching ottoman, which I can pull out and push out of the way to create more space when not in use. I ordered the chair and ottoman in danish linen honey, with the mahogany finish on the legs. I love the array of fabrics and finishes Ballards offers to customize furnishings. Both items are well-made and very comfortable (down-filled cushions). I had a 15% discount coupon, so I definitely feel that I got my money's worth since they are so well made and look more expensive than they were. Both were well-packaged and the in-home delivery service on the chair was professional, prompt and courteous. They called once to confirm delivery and then called again to let me know that they were on their way to my home. Would definitely order furniture again from Ballards.
Date published: 2013-06-13
Rated 5 out of 5 by from Ralph Lauren at a Great Price I love these chairs. I have ordered several things from Ballards. I like to send them my fabric for a custom look. These chairs I had done in a plaid for my home in Sun Valley. They look fabulous and give the place a Ralph Lauren western look at an affordable price! I will definitely do more custom furniture with Ballard.
Date published: 2012-07-06
Rated 5 out of 5 by from So comfortable! I couldn't be happier with my recent purchase. The quality and comfort of the chair is great! It is honestly one of the most comfortable chairs I've ever sat in - my friends and family agree! Ballard Designs was great working with me throughout this process. I had to change the delivery address since I was moving and they were able to easily accomidate!
Date published: 2012-05-17
Rated 5 out of 5 by from Beautiful Chair! I ordered the Stratford Chair in the Calisto Stripe fabric, and absolutely love it. The chair is well constructed, and a perfect size in my formal living room. It will only be used as an occasional chair, but it is very comfortable. The fabric is nice quality, and the overall craftsmanship and design on the chair seems superior. It also arrived almost three weeks early, and the delivery process was very professional. I have always been a loyal customer of a similar popular catalog store, but I think I may have found a new favorite in Ballard. :-)
Date published: 2012-03-12
Rated 5 out of 5 by from Great beautifully proportioned chair I ordered this for a bedroom, with the aviary fabric. It's a beautiful chair especially for a compact space. Seat is not very deep, a tall person would probably be uncomfortable.
Date published: 2011-10-22
Rated 5 out of 5 by from This chair works perfectly in our den. We are thrilled with our Stratford chair. It is perfectly proportioned and well-constructed. The nailhead trim is nicely done and we couldn't be more pleased with the upholstery and the COM process. This is our most comfortable reading chair and currently the favorite spot in our home.
Date published: 2011-03-16
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC050-Stratford Chair