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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Penelope Jane from
Special remembranceThis memorial to our last very loved dog looks great in our backyard as an ornament on top of some steps. We used a small amount of cement to adhere it to the top flagstone step so our very active grandson wouldn't topple the piece!
Date published: 2020-06-19
Rated 5 out of
5 by
Lucky and his buddy from
The hunting dogIt's exactly the same as advertised, and I'd say it's even better when it stands by my door. The dog looks smart and dignified, and have received so many praises from neighbors and visitors.
Date published: 2020-06-12
Rated 5 out of
5 by
MSY9 from
Beautiful stone dogAs shown online. Very well made. Beautiful. Purchased two for front porch
Date published: 2019-12-26
Rated 5 out of
5 by
Beki S from
Classic curb appeal in Residence HillThis piece is exactly what I was looking for! Great quality & I've been getting many complaints on my busy street. Couldn’t be happier and feel the price is fair for such a quality item.
Date published: 2019-08-16
Rated 5 out of
5 by
Deb 69 from
Great addition to our front porch.We hope to enjoy our hunting dog for years to come!
Date published: 2019-07-03
Rated 5 out of
5 by
GeorgiaGardener from
Welcomed Pointer Addition!We have German Shorthaired Pointer pups and this hunting dog is a perfect addition to our family. We have been looking for a concrete statute like this for many years but the shipping cost prohibited us from purchasing until now. This statute is well made and although not concrete, is sturdy and was well packaged to prevent breakage. My dog is sitting on our front porch but it could easily be an accent piece inside. Could not be happier with our recent purchase.
Date published: 2019-07-01
Rated 5 out of
5 by
Happy Ballard Shopper from
LOVE this FellaI had been contemplating buying this dog statue for sometime and finally made my purchase a few months ago. This adorable fella sits proudly on our front porch welcoming guests and generally making me smile whenever I leave or return home. Great quality and I'm sure will give us many years of enjoyment. If you're a dog-lover and have been thinking about 'adopting' this canine, I highly recommend it!
Date published: 2019-05-27
Rated 5 out of
5 by
Bev H from
Great addition to my front porch!I love the "watch" dog on my front porch and so do my granddaughters! My real dog is not so sure about it however.
Date published: 2019-05-14
Rated 5 out of
5 by
Pat S from
Perfect addition to our homeThis statue reminded me so much of our last rescue that I had to get it. I was so impressed with the quality that I ordered a second one - I love them on my front porch as a way to welcome guests.
Date published: 2019-03-29
Rated 5 out of
5 by
BeetsyDean from
Guarding my CabinReceived my mans best friend and have instantly fallen in love. He looks so handsome keeping watch over my mountain house front door. He’s a keeper!!!
Date published: 2018-11-09
Rated 5 out of
5 by
SomethingBorrowed from
Love this dog!I have my dog statue on the front porch, but he could easily be a great addition to the foyer or near the fireplace. He is perfect. So many compliments.
Date published: 2018-09-26
Rated 5 out of
5 by
62Bonnie from
My Barkless Dog!I bought this 2 days ago and received it this morning! Love it! Looks terrific on my front porch.
Date published: 2018-07-12
Rated 5 out of
5 by
rodolfo from
great choice...Arrived quickly... well packed... no popcorn...
Like the weight and size... haven't used yet... overall Iam very happy with my purchase...
Date published: 2017-03-14
Rated 5 out of
5 by
Kentuckygardener from
Handsome accentThe Pointer dog is made out of volcanic material from the Philippines. The color is a soft ecru. The details are quite lovely. Since my maiden name is Poynter, he is a fun play on words to be at our entry.
Date published: 2016-10-23
Rated 5 out of
5 by
ddoe from
Very cool dogBought this for my daughter's shower gift, yes it was on her registry. She loved it right away, it is heavy but not too heavy, made well, and it came nicely packaged. It will most likely stay in the family for a long time. What can you say about a stone hunting dog, but it's cool.
Date published: 2016-08-01
Rated 5 out of
5 by
GracieLou2 from
Perfect for our entryPerfect greeter for our front entry. Nice lab likeness! We love it!
Date published: 2016-07-13
Rated 5 out of
5 by
Feigah from
Love my new dog!My new "best friend" is a great conversation piece and adds a delightful bit of whimsy to my decor.
Date published: 2016-07-01
Rated 5 out of
5 by
LisaAAA from
Cute statueI just love my new statue. He greets me outside my front door and makes me happy! What a proud looking pup.
Date published: 2016-06-22
Rated 5 out of
5 by
kd001 from
Absolutely beautiful!Extremely high quality statue that looks perfect in an foyer / entryway.
Very substantial & well made.
Just love it – absolutely perfect!
Date published: 2016-05-11
Rated 1 out of
5 by
Lucky and his buddy from
A handsome guarding dog!It is everything I was hoping for. A perfect dog, guarding my door!
