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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Squire Tufted Headboard is rated 3.9 out of 5 by 13.
Rated 5 out of 5 by from Brown Leather Headboard BEAUTIFUL!!! This was my 1st experience with Ballard and it exceeded my expectations. This beautiful chocolate leather headboard is absolutely fabulous, it arrived very quickly, well packed in perfect condition, the quality is 1st class. It's sturdy, everything is covered at the back no wood showing, the leather is thick & supple I have not seen this quality even in a high end store. I would buy another one except I can't find the brown leather on web site now so I don't know if it's out of stock. 5 STAR all the way.
Date published: 2014-11-21
Rated 5 out of 5 by from The headboard looks very nice The headboard looks very nice, it is very well made and sturdy, and the price was very competitive. I am very happy with my purchase. I just wish that the delivery people would have been able to install it. They just drop off that big and heavy box, and I could not move it by myself, you need 2 people to remove it from the box and attach it to the bed frame because of the weight.
Date published: 2013-10-31
Rated 5 out of 5 by from Tall and Stately After reading the reviews, I was worried the headboard would not be tall enough for my hugely thick mattress and that my hubby would have to "rig" it. I was pleasantly surprised to find that it was the perfect height. It looks great and softens up our space.
Date published: 2013-08-08
Rated 5 out of 5 by from Squire Tufted Headboard I love this headboard! We bought it for my daughter's bedroom and it makes a great statement as it is pretty tall. Highly recommend!!
Date published: 2012-08-26
Rated 5 out of 5 by from Love! I love my tufted headboard which I ordered in a gray velvet. It really pulls the room together and looks very expensive.
Date published: 2012-05-09
Rated 5 out of 5 by from Great quality this headboard is made very well and seems much more expensive than it is! I had mine upholstered with the Danish linen fabric. Very versatile and current.
Date published: 2011-06-28
Rated 4 out of 5 by from Appears to be very nice This item arrived damaged (by the transportation company) but I didn't detect it until after they drove out the driveway. Ballards was great in working with me to correct the situation and were most accommodating. I plan to remove the wallpaper in my master bedroom before putting the headboard in place and attaching it to my bed so I don't know exactly how it will look but I think I will love it. I do have some concern whether the support post and legs are going to show from the side since they run along the outmost part of the headboard. I don't recall anyone else having this problem so I assume I will not have the problem either and will absolutely love the product. The material and workmanship is very nice so I am pleased so far.
Date published: 2013-10-27
Rated 4 out of 5 by from Worth every penny I ordered the Squire Tufted Headboard in Sage Linen for my guest bedroom and I am very pleased with it. I'd been pricing upholstered headboards for awhile, but this one was the best combination of height and price that I'd found. Installing it was a bit of a project, as the wrong hardware was sent with the headboard. I had to request the correct hardware, which took about a week to arrive. Once it did, we were able to attach it to the bed frame, which turned out to be a 3-person task. In the end, none of that really mattered because I am just so happy with the look of this headboard. It is a really high-end design at a superb price.
Date published: 2011-04-06
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:MH073-Squire Tufted Headboard