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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Beverage Tags - Set of 6 is rated 4.9 out of 5 by 79.
Rated 5 out of 5 by from Beautiful!!! These tags are so beautiful, especially tied to a glass pitcher. They really add that nice extra touch to your bar. Truly a "must-have".
Date published: 2013-06-17
Rated 5 out of 5 by from Beautifully Practical I love these because they look great and eliminate confusion for guests. I bought them along with the holiday tags and a pitcher for a bridal shower and many people asked where I found them. Finds like this is why I love this site.
Date published: 2013-06-07
Rated 5 out of 5 by from So cute! I used these tags for the first time this weekend at a baby shower. They are well-made and added a nice touch to the decor. The twine was more than long enough for my large beverage dispenser.
Date published: 2013-06-03
Rated 5 out of 5 by from Great touch! I LOVE LOVE LOVE these. Got them with the holiday tags (which were on sale - SCORE). Have used them twice now and gotten compliments each time. Everyone loves them. The string is very long and could fit on about any pitcher. I have some standard round pitchers and can wrap the jute around twice and tie with a cute little bow. I used the "unsweet" tag for my in-laws when they were in town last and kept the tag in on the pitcher in the fridge so they'd know which one was sweet/unsweet. Tag held up great! Love this product.
Date published: 2013-06-01
Rated 5 out of 5 by from Very cute This would make a great gift (housewarming or hostess). Anyone that entertains would certainly appreciate these. What a great idea!
Date published: 2013-06-01
Rated 5 out of 5 by from very pretty yet laid back these are quite nice and add a little polished country flair to the pitcher of drinks for a party. They are much bigger than I thought they would be and look great on the big glass jar drink jugs I bought from Ballard. Wish they had a slate reverse side so I could change the lettering but otherwise, love them.
Date published: 2013-05-31
Rated 5 out of 5 by from love the quality of them I would order these for gifts for friends, great for anyone that entertains.
Date published: 2013-05-29
Rated 5 out of 5 by from What a great idea!! I used these tags recently at a large family gathering - everyone LOVED them!! They will definitely be a part of any bridal shower gift I have in the future!!
Date published: 2013-05-22
Rated 5 out of 5 by from Great Tags! I've already used my tags and absolutely love them. The strings are long enough to tie around the pitcher itself or just the handle- whichever you prefer. The different labels run the gamut so you're covered on most beverage choices. This is a great gift idea, also.
Date published: 2013-05-19
Rated 5 out of 5 by from So cute and charming These drink tags add the perfect touch to a casual get-together. I was worried they would be tiny or poorly printed. They are good size tags with nice print and the burlap ties are long enough to tie around the top of a large drink dispenser or in a bow on the handle of a smaller pitcher. So cute and charming.
Date published: 2013-05-16
Rated 5 out of 5 by from Lovely - hostess gift! I love hosting and felt these were a wonderful addition to my collection. I also purchased additional ones to serve as on-hand hostess gifts for close friends. They were a nice size, quality and excellent price. I also purchased the holiday themed ones. They add such a nice touch to my events.
Date published: 2013-04-22
Rated 5 out of 5 by from another way to make my summer parties a little special Ive never been dissapointed with any purchase...I look forward to your catalog each time it comes...having to reread it several times to see all that you offer..I also love the way you design your rooms giving me more ideas to use in my own home..bravo!
Date published: 2013-02-27
Rated 5 out of 5 by from Best buy in a long time These beverage tags are awesome for family gatherings or parties. No more guessing which pitcher has the sweet tea. Highly recommend for yourself and as hostess gifts.
Date published: 2013-02-22
Rated 5 out of 5 by from Love them!!!!!! I love to decorate so I immediately fell in love with these (I even bought the holiday ones too). They are very nice quality and add a nice touch. I’m sure I’ll be using them a lot this summer!
Date published: 2013-02-11
Rated 5 out of 5 by from What a great idea! I am using these for my son's wedding. They are going to be perfect.
Date published: 2013-02-03
Rated 5 out of 5 by from Perfect Addition! I entertain our large extended family often. These tags are a wonderful way to let guests know what is in each jug. I love them! Thank you, Ballard Designs!
Date published: 2013-02-03
Rated 5 out of 5 by from Love Love! The tags are perfect. I have really enjoyed using them. I have gotten compliments ever time I use them. Such an easy way to add that little extra detail!
Date published: 2013-01-12
Rated 5 out of 5 by from Perfect hostess gift I bought one set for myself and another two sets to give as hostess gifts during the holidays. They are really cute and I can't wait to use them!
Date published: 2012-11-08
Rated 5 out of 5 by from Perfect for my Parties! Fabulous! I love them. I have already used them multiple times and all my friends want them too!
Date published: 2012-10-17
Rated 5 out of 5 by from Adorable tags These tags are so cute; love them and purchased several sets as gifts. Will be purchasing the holiday ones as well!
Date published: 2012-10-04
Rated 5 out of 5 by from terrific! used them at a recent party - several asked where did you get them! Terrific! Used them at as soon as they arrived. Comments from males & females. Really different. Where did you get them! comment: you always have something different & utterly charming.
Date published: 2012-09-05
Rated 5 out of 5 by from Just my style The tags are awesome! They are a bit bigger than I anticipated but nonetheless style quality tags. They are made of thick wood and I believe will last quite a long time. Plus, the strings are long enough that you can tie them around small pitchers or large beverage dispensers. I highly recommend ordering a set if you enjoy entertaining like I do!
Date published: 2012-09-05
Rated 5 out of 5 by from So Many Uses and Sturdy These tags have so many uses. Of course they are perfect for buffets and labeling beverages, foods, cheeses, etc. However, I have also put them to use on my Ballard's baskets. I used the baskets to organize a linen closet, along with medicines, and attached these labels with the contents of each basket. I also think they make great gift tags. Use your own imagination!
Date published: 2012-09-05
Rated 5 out of 5 by from Dresses up any container I love these tags. I put them around wine carafes for a ice tea, water, lemonade station at our club. Members love them too, such a small detail with a huge impact.
Date published: 2012-09-05
Rated 5 out of 5 by from So cute! These beverage tags are a GREAT deal! I was really impressed with the design. They are such a cute way to let your guests know what they are grabbing. There should be enough string on them to wrap around any pitcher, too.
Date published: 2012-09-02
Rated 5 out of 5 by from What Fun! These are so cute and helpful too! When entertaining a lot of people you can put these on your pitchers and not have to keep explaining what you're serving.
Date published: 2012-07-29
Rated 5 out of 5 by from Excellent Purchase! These beverage tags are great quality with legible dark script and sturdy wood! They will last for years!
Date published: 2012-07-28
Rated 5 out of 5 by from So useful. I've enjoyed using these tags this summer. They are so much prettier and easier than the paper stickers I usually put on beverage containers.
Date published: 2012-07-28
Rated 5 out of 5 by from Put together party These tags are very cute and recieve tons of compliments. No matter how large or small the party is these tags make my drinks look thoughtful and nicely put together. Get them; you will love them and so will your guests.
Date published: 2012-07-28
Rated 5 out of 5 by from Great Stuff! I love these beverage tags. They are so cute and of nice quality. So glad I purchased them!!
Date published: 2012-07-28
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Product:BT244-Beverage Tags - Set of 6