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Sonoma Tower

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Sonoma Tower is rated 4.8 out of 5 by 49.
Rated 5 out of 5 by from Wonderfully useful! I have two pieces of the Sonoma collection side by side - they cover an entire wall in a home office and work as book shelves, file holders and desk space. They are beautiful and wonderfully useful. Everyone who walks in loves the rich color and great design.
Date published: 2011-11-06
Rated 5 out of 5 by from Great product This is a beautiful shelf tower. Very easy to put together and looks great with my other iron pieces. I really like Ballard's quality and have bought several different pieces for my home.
Date published: 2011-10-26
Rated 5 out of 5 by from Looks great and functional! was looking for something that had look appeal as well as functional got both, paired it with the matching bookcase. ordering another bookcase to complete the look in my home office.
Date published: 2011-10-06
Rated 5 out of 5 by from This looks exactly like I wanted it to! I love this bookcase and the width is perfect for a narrow space. I was able to assemble it myself, but it would have been better to have someone to help (it's quite tall). A word of caution - I live in an apartment so it was delivered to the leasing office and the box is extremely heavy (75lbs!) so it was a struggle for a single woman to get it home. I definitely should have specified delivery to my door. Otherwise, I'm extremely happy with this purchase!
Date published: 2011-09-12
Rated 5 out of 5 by from Perfect for my kitchen Needed a place for cookbooks in my cherry kitchen and this was perfect. Books on the top shelves, six packs and pet food (in nice baskets) on the bottom shelves. Very sturdy and exactly as described. It's heavy, so assemble it in place and put the bottom shelf on first-it fastens from underneath. Other than missing the allen wrench in the kit, everything was very well packed and delivered quickly. I am happy to tell friends where I bought it.
Date published: 2011-06-05
Rated 5 out of 5 by from Nice looking unit! Sturdy shelving unit. Was able to assemble myself but it took all my strength when it came to the cross bars. I am happy with it!
Date published: 2011-04-07
Rated 4 out of 5 by from Looks great Needed s small shelf for a small space and this was just right. The somewhat industrial look was just what I was looking for. Only suggestion was I thought it could have done without the "faux distressing." The wood itself had a warm somewhat rustic look that stood better on its own. Since it wasn't too overdone I was able to position shelves so much of distressing didn't show. That said, I would still have ordered it again - love it in it's just-right spot between 2 windows.
Date published: 2014-09-26
Rated 4 out of 5 by from Great for narrow space Looked forever for a bookshelf to fit in a narrow space between wall and fireplace and this one is great. Love the dimensions height and the wood is easy to clean.
Date published: 2013-12-06
Rated 4 out of 5 by from Great for small space that needs height I bought this for my dining area, because I didn't have wall space for a china cabinet but could tuck this off to the side to display items and store serving pieces. It was really the only piece of its kind I found to fit my needs, so I paid the premium price for it. It looks nice, and is sturdy, but I do feel that for the price it could have had solid metal rather than tubular metal fittings. All in all, I recommend it if you need a tall, narrow display.
Date published: 2011-05-29
Rated 3 out of 5 by from Not up to Ballard standards I was somewhat disappointed in this Sonoma line of open shelving. I purchased the wider version and had a bit of trouble putting it together, as holes were not drilled precisely. The finish on the metal is very cheap looking (factory pebbled texture) and doesn't match the rustic look of the wood. The shelves are nicely finished but, though distressed, they are not antique looking by any means (too slick and regular). The worst part is that after just a few weeks the seams in the deeper shelves are separating. What looked like a bargain piece of furniture now looks ready to be replaced.
Date published: 2013-11-17
Rated 2 out of 5 by from inadequate While this item is adequate, I would not have bought it had I seen it in person. It was a labor to assemble, the metal parts are not attractive, and when I find something more aesthetic it will be replaced.
Date published: 2011-06-19
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