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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Patti 55 from
Lovely lightsThe solar lanterns are so pretty when they light up. Well made and a nice touch for my patio.
Date published: 2022-04-13
Rated 5 out of
5 by
NSWood from
Solar lightsLove them. The brightness is great & it has 3 levels.
Date published: 2022-04-05
Rated 5 out of
5 by
BarbieK from
nice light, works well.this is going to look great around our pool area. it puts out a nice amount of light, will look good on a cocktail table or just on the ground.
Date published: 2022-04-02
Rated 5 out of
5 by
Rebecca Alexis from
Worth the investment!easy to use, super sturdy and great amount of light!
Date published: 2022-02-05
Rated 5 out of
5 by
Tj Eif from
Great lightGives off good light I want to buy the smaller one for table as larger one too big.
Date published: 2022-01-03
Rated 5 out of
5 by
Caseyomi from
Simple and elegant lanternsSimply awesome! Create great ambiance lighting everywhere that you place them.
Date published: 2021-12-13
Rated 5 out of
5 by
Retired in Florida from
Best Solar outdoor lightsThese are perfect. I live in Florida and sunshine is a plenty but its great to have the option to charge them with the plug if the sun isn’t shining. I highly recommend these. I purchased 4, to large and two small. They really give my pool area a nice felling at night.
Date published: 2021-12-02
Rated 5 out of
5 by
Bev Black from
Lovely lightsOrdered the taller one, loved it, then ordered the shorter one. Charge with the sun, or plug in to charge.
Date published: 2021-11-29
Rated 5 out of
5 by
EsterM from
Great addition to my deckI love the look of these. I have two with different size. They’re big, light and bright. Solar power only lasts a couple of hours, not enough to last an evening entertainment though. Haven’t tested how long would they last if you charge via USB. Handy to plug in if you have outlet outdoors.
Date published: 2021-11-29
Rated 5 out of
5 by
KimmyKld from
Solar LED LamternsExcellent product!
Sheds a nice amount of light.
Would recommend.
Date published: 2021-11-19
Rated 5 out of
5 by
sandra_ws from
Wonderful laternsGreat lanterns! Sturdy and with good sizes. Perfect for lighting around the patio. So nice to have 3 levels of lighting and they last for many hours before needing a recharge. I like that you can charge them with USB as well as solar charging. Very satisfied with the purchase and definitely recommend.
Date published: 2021-11-14
Rated 5 out of
5 by
JulBin from
Great LanternsVery pretty lanterns. I mainly got them for outdoor parties. I wanted something completely flexible that I can put anywhere I want, depending on the situation. I like that they can be charged if it's rainy out.
Date published: 2021-10-19
Rated 5 out of
5 by
dogmom17 from
Lanterns are worth the investment.These lanterns look great and work very well. I haven’t use them much, but they appear to be very durable.Lanterns are worth the investment.
Date published: 2021-10-16
Rated 5 out of
5 by
Aman from
Elegant and beautifulVery bright for a solar charger. I got a few and use them both indoors and outdoors.
Date published: 2021-10-04
Rated 5 out of
5 by
Vicki W from
Fabulous lighting.They are wonderful lights for a patio or lanai. Great lighting.
Date published: 2021-10-04
Rated 5 out of
5 by
JenniferA from
Lovely addition to our patioLove it. I have only charged it with the USB plug. Has 3 settings and works perfectly!
Date published: 2021-10-03
Rated 5 out of
5 by
MoCMo from
Best solar lanternsThese lanterns are beautiful, solid and bright - but can dim. I love them so much I’ve given them as gifts and want more for myself. They are A++ !!
Date published: 2021-10-02
Rated 5 out of
5 by
Pat Y from
Perfect outdoor lanterns.The lanterns are a great addition to our deck. I was surprised at the amount of light it provides. Great to hang or place on side tables.
Date published: 2021-05-17
Rated 5 out of
5 by
Tresha from
Beautiful and Efficient LanternLooks beautiful and the 3 choices in brightness illuminate a considerable area.
Date published: 2021-04-16
Rated 5 out of
5 by
Jenndunn from
Quality lanternI love my two lanterns...they provide a great ambiance with various light brightness. You won’t regret these...buy them.
Date published: 2021-04-06
Rated 5 out of
5 by
Lululors11 from
Best lantern EVERSo I ran across this lantern while looking for something unique for my outdoor patio. We also wanted something fun for our RV to set outside. This lantern is BEAUTIFUL......amazing quality and the light it puts out can be dim or bright......We actually ended up putting one inside our trailer because the light it throws off is soft and perfect. My Mom ended up ordering 2 sets for her outdoor patio and is sooooo happy. You will NOT be disappointed.....If I could give this 10 stars I would!
Date published: 2021-03-31
Rated 5 out of
5 by
solar sue from
Positive reviewThese lamps have been great for us with outdoor evening lighting on out porch. They are light weight, attractive, really charge with solar, but have a plug in optional charger. The LED provides enough light to read on high power and sfter light for ambiance on low power. We love them.
Date published: 2020-10-13
Rated 5 out of
5 by
Janagirl from
Fabulous solar lampsReally high end product. I love it. I bought two and will buy more.
Date published: 2020-10-06
Rated 5 out of
5 by
SZeoli from
Great buyThese were my favorite home purchase over the stay at home period the last 7 or so months. The three adjustable settings make it really easy to choose what ambiance you are looking for and the design is much more aesthetically pleasing that I've seen elsewhere.
Date published: 2020-10-01
Rated 5 out of
5 by
bbbyers from
Bright & BeautifulThese look great and are very bright. Everyone that has seen them has commented how attractive they are.
Date published: 2020-09-21
Rated 5 out of
5 by
Gonz from
Amazing qualityI am really happy w my purchase. The lights are incredible: they have 3 different modes, the lowest one last longer and is very bright.
Date published: 2020-08-27
Rated 5 out of
5 by
LMMM from
Beautiful, classy outdoor lights.These lanterns look great and provide a soft light as opposed to a brighter harsh light. The 3 settings allow enough light as you need. They enhance our patio look with the updated styling and we've had many compliments. I recommend them.
Date published: 2020-07-20
Rated 5 out of
5 by
Egalskyinteriors from
AmazingI love these lanterns so much!! They are beautiful and it makes my outdoor look so cozy. Everyone that sees them ask me where to get them...my family has bought them after me, and also friends!! Everyone that comes to my place buys them. I Recomend them 100%
Date published: 2020-07-19
Rated 5 out of
5 by
Missmomo from
great qualityBought these for outside, give great ambience lighting with 3 brightness settings. Currently keeping inside to keep clean, will be perfect for power outages! Very durable.
Date published: 2020-06-08
Rated 5 out of
5 by
NRussel from
Solar lanternsThese solar lanterns are great. They cast a warm glow, and have 3 levels of brightness.Great weatherproof lights.
