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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Soho Mirror is rated 3.3 out of 5 by 8.
Rated 5 out of 5 by from Soho Mirror Love mirror, looks great over fireplace! The best way to hang it is to make a paper template and lay on back of mirror, pop holes through paper where the holes need to be placed in the wall, tape template to wall, screw in drywall anchors in wall then screw the screws into anchors part way and attach mirror on screws. Kudos to my brother this was his idea, it worked great!
Date published: 2018-02-03
Rated 5 out of 5 by from Perfect mirror I love the soho mirror. Easy to hang and great quality!!
Date published: 2018-01-22
Rated 5 out of 5 by from Re: beautiful mirror I absolutely love this mirror! It arrived quickly and without a scratch. It adds a perfect modern farmhouse touch to my decor and it is a great size.
Date published: 2018-01-21
Rated 4 out of 5 by from Beautiful Mirror After waiting over three months for the mirror to finally come it, we love it! It looks great in the area where we hung it. Like the other reviewer stated, hanging it was not easy and we really appreciated the tips and picture the other reviewer posted. Nothing was even on the mirror, and measuring was thrown out the window at a certain point. We would have given it 5 stars, but it really should not have been that hard.
Date published: 2018-01-21
Rated 4 out of 5 by from Beautiful, but hard to hang Let me start by saying that this mirror is beautiful and just what I wanted! It fits my space perfectly and I'm happy with my purchase. But it was a real pain to hang up given that the mounts on the back were not symmetrically placed or centered. There was also no included hardware, so I had to get wall anchors and screws on my own. The hanging piece in the photo is strictly decorative and the mirror hangs from two mounts on the back. They were not squared up with the decorative piece though and were not even level with each other, making it impossible to measure. We needed to rotate the mirror so the decorative piece would be centered when hung. After several tries to mark these locations on the wall using chalk, tape, etc., we finally taped thumb tacks into the mounts to mark the wall that way. Voila! Installation from there was a breeze...though it seems a bit ridiculous for a product from Ballard.
Date published: 2017-12-31
Rated 1 out of 5 by from Poor design for hanging This is a beautiful mirror but completely frustrating to hang. The holes in the back are not symmetrical, very cheap and bend easily. My husband and I tried to get the hooks on our nails so many times that the hooks eventually bent and are useless. We are going to have to try to put new mounting hardware on the back and hope it will hang.
Date published: 2018-10-11
Rated 1 out of 5 by from Too Hard to Hang I love this mirror but it's sitting on the floor because we can't figure out how to hang it. The anchored screws are in the wall in the right place. We've been trying to get the mirror onto the screws for a couple of hours. We have no idea how to do it because the holes for the screws are so small and you're doing it blind.
Date published: 2018-05-20
Rated 1 out of 5 by from Uh, that was way too hard. No instructions for hanging. After reading other reviews, got the idea to make a template of the back of the mirror so I could hang it level. BUT it was enormously difficult to get the screw head into the keyholes on the back of the mirror. After all that, the iron bar that makes this something other than a hard to hang round mirror, doesn't lay flat on the wall, so the illusion that it hangs from the knob isn't happening. Next I am going to try Super Glue to see if that will keep it in the top knob in position on the wall. If I hadn't spent hours working on hanging this mirror, with this last development I would have boxed it up and sent it back. Couldn't be more annoyed.
Date published: 2018-04-26
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Product:WN101-Soho Mirror