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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Sofia Upholstered Sofa - Stocked is rated 4.1 out of 5 by 26.
Rated 5 out of 5 by from Sofa The style, size and color all are perfect to complete our living room
Date published: 2021-03-04
Rated 5 out of 5 by from Loved it so much that I bought another one! It is not only very beautiful but also comfortable.
Date published: 2020-07-18
Rated 5 out of 5 by from Sofia siga The sofa is so safisticated. It looks wonderful in my small living room. Very French looking but not stuffy. Goes great with your glass topped coffee table..,,prefect fit. Thanks
Date published: 2019-04-11
Rated 5 out of 5 by from love it so much I ordered a second!!!!! We recently put an addition onto a shore cottage,and Ballards is the decorator of choice.I ordered 2 Sofia Sofa's . We are so pleased with color wonderfully neutral,support extremely good and quality appears top notch.Extremely pleased they were made in the USA.
Date published: 2015-09-27
Rated 5 out of 5 by from The sofa as a whole was just what I was looking for Everything has been great! But most of all was the service Tony gave me to get the sofa to me in time for the show he went the extra mile unlike the first representative that I spoke with. Tony you deserve a bonus THANK YOU THANK YOU for making it all happen.
Date published: 2014-06-21
Rated 5 out of 5 by from Gorgeous French sofa I just love this sofa. I bought this along with the Sofia settee and adore both of them. So very French, so well made and at a terrific price. I shopped around for similar items and none compared to these. I have bought other items from Ballard and have not been disappointed. High quality, classy and an all around great place to deal with. If you love French décor, this sofa is for you.
Date published: 2013-06-30
Rated 5 out of 5 by from Lights up our living room. The sofa lights up our living room - cheery beige fabric, good lines to the sofa back, slender profile. It replaces an ancient corduroy sofa that had been with us forever. We delight in the new sofa at every glance.
Date published: 2013-02-10
Rated 5 out of 5 by from Beautiful sofa Beautiful, comfortable, solid. Don't see lint with the natural color like the previous reviewer, and don't mind the somewhat wrinkled look to the futon-like cushion, I think it looks more comfortable/inviting that way. Lots of compliments, even from my mother, which says a LOT.
Date published: 2012-07-19
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