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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Sofia Upholstered Settee - Stocked is rated 4.6 out of 5 by 64.
Rated 5 out of 5 by from chic and comfortable I put casual pillows on mine and it is the perfect combination of fun and sophistication...chic but not too serious. Comfort before beauty, always true for me, and this piece delivers...plushy, wonderful to sit on. Great color!
Date published: 2011-03-16
Rated 4 out of 5 by from great price, lovely piece This looks great in my piano room. Even though it looks fine now, I am concerned a little about the durability of the main cushion but I’m risking it because it’s such a unique piece, the perfect size, and won’t get tons of heavy use.
Date published: 2016-11-04
Rated 4 out of 5 by from Almost perfect This settee was exactly what we were looking for. We have a parlor sized living room and the size was perfect. The color and fabric were also what we needed. I would have given it 5 stars but the comfort is not excellent, acceptable but not great.
Date published: 2014-12-06
Rated 4 out of 5 by from Lovely Settee I love this settee. I think it is very pretty and comfortable enough since I use it to fill a nook. I am only giving it four stars instead of five because the wood frame came nicked in one area. This area is camoflaged by the wood stain and isn't noticable so it really isn't a big issue.
Date published: 2013-08-25
Rated 4 out of 5 by from Just as I had hoped, with one exception I ordered 2 Sophia settees in the flaxen/limed finish combo. I placed my order in mid-January 2013 knowing they were back ordered and would not ship til early April. Ballard delivered! The estimated timeline was spot on and they did not charge me until the items shipped. I love this product and would have given it 5 stars except that one of the cushions arrived with an oil stain on it. I tried to live with it for a few weeks but decided on principle that I really wanted a new cushion. Ballard customer service was great. With no questions asked they are supposed to ship another cushion. The item is in stock, so hopefully I WILL receive it in a timely fashion. I will update my review when I receive the cushion. If all is well, I will be happy to give it 5 stars. Stay tuned!
Date published: 2013-05-02
Rated 4 out of 5 by from Charming and elegant settee The product is exactly as described. It comes in a big box so it may be best to get the delivery service where they bring it into your home and remove the debris, especially if you live on an upper floor like me. It is sturdy and the distressed finish on the wood is done very well. The cushions are firm but comfortable and this piece adds a nice, vintage touch to my living room.
Date published: 2012-09-27
Rated 4 out of 5 by from very attractive, sturdy and comfortable very attractive, sturdy and comfortable. lovely linen fabric. be aware, there is a stylized decoration on the wood of the arms rather than classical, like a modern interpretation of the historical period it is imitating. but quite happy. delivery went smoothly.
Date published: 2012-04-26
Rated 4 out of 5 by from Excellent - we love it! We had looked at several places for a settee with these dimensions and the others were a bit flimsy so we were nervous ordering something without being able to actually sit on it and see it in person. However, it is EXACTLY what we wanted. It is VERY solid. The delivery went seamlessly, and it is beautiful. The only reason I did not give it five stars is that the seat cusion is not as soft as some we had sat on - a bit stiff, but that is it. Even knowing that I would order it again in a heartbeat! Love it!
Date published: 2012-02-09
Rated 4 out of 5 by from Great Looking settee with one flaw. The settee looks great, however, I have put on hold my plans to purchase two Sofia chairs until I have the Settee cushion re-stuffed. The material in the seat cushion is uncomfortable.
Date published: 2012-01-08
Rated 4 out of 5 by from Beautiful, but needs different cushion filling This is a beautiful piece of furniture but the seat cushion seems like it was made for a futon. It is extremely soft, lumpy and always looks wrinkled because of the filling plus the linen. I'm still glad we bought this because it fits nicely in a lot of different spaces and the frame is gorgeous, but be prepared to replace the filling for the bench cushion (which we intend to do when we get around to it).
Date published: 2011-07-28
Rated 4 out of 5 by from Beautiful Product--Not so great delivery service This sofa is beautiful. It doesn't have a ton of back support, but the perfectly sized pillows that come with it help make up for that. The linen is high quality, and the cushion is perfectly stuffed. A word to anyone ordering this in NYC--the delivery service will only drop off curbside, and they even refuse to remove the packaging. Other than that, it's a beautiful sofa and a perfect addition to my small apartment.
Date published: 2011-06-12
Rated 4 out of 5 by from Beautiful lines It was a beautiful surprise : totally matching the pictures and description on the catalog! It looks great in our living room
Date published: 2011-03-16
Rated 3 out of 5 by from Settee off When sitting you get pushed forward so you sit on an angle. Because of this you can’t lay on it
Date published: 2020-05-05
Rated 3 out of 5 by from Pretty and overall good design, but could use improvements Overall, I am pretty happy with this settee. The design and fabric choice is a great balance of feminine and masculine, which works well for our house. The color is a deep brown, just like it is pictured, and it is the perfect size for a settee, which I use as our love seat in the living room. It is well-built overall and feels sturdy. Plus, we get compliments on it a lot. Here is what I wish was better: the fabric seemed a little rough at first, but has softened a bit over time. Also, the wood was a little rough in some areas so I lightly sandpapered some parts to smooth it out. And the bottom cushion took a little while to feel comfortable. Maybe there is too much filling, because I felt like I was sitting on an overstuffed pillow at first. Over time it has flattened and is more comfortable, but the cushion kind of rolls over the edge now, which makes it look a little sloppy. I fluff and reshape it a couple of times a week. The price is better than most comparable settees, so I guess that is the tradeoff. I plan to keep this for a while though, with the idea that whenever it is time to reupholster it, I'll also get a new cushion to go with it. And just a comment on the delivery: we used the less expensive Through-The-Door delivery, which is described as "unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice." This however, does not include any unpacking. Well, the package it was boxed in was so huge that it wouldn't fit through the door (and we don't have a garage). So there it sat on our front lawn until my husband could come home to help me unpack it. No big problem, but just inconvenient. They should tell you what the size of the package will be so you know what kind of delivery you should get.
Date published: 2011-03-16
Rated 2 out of 5 by from I little bit disappointed The cushion is rather big and the color of the fabric was not what I had hoped
Date published: 2021-01-14
Rated 2 out of 5 by from Pretty to look at, not very comfortable The form and structure of this piece are wonderful, but the fabric is scratchy and uncomfortable. It is not worth the money. I was also disappointed with the fullness of the cushion. If you want something just to look at, this may work for you. I have never been so disappointed with a Ballard product before.
Date published: 2014-03-26
Rated 2 out of 5 by from Take the Good with the Bad Due to color and size it's perfect. I won't ever sit on it, however. Really, really uncomfortable. Construction is fine for the price point, beautifully upholstered. Sadly, it appears to be v. comfortable and when you sit, it's like a board and it makes a "plastic bag" sound - really not of great quality!
Date published: 2013-05-07
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Product:US080-Sofia Settee

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