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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Smithhouse Indoor/Outdoor Medallion Plaque is rated 4.6 out of 5 by 51.
Rated 5 out of 5 by from Great piece for size, cost, & visual interest. It is very light weight for its size and easy to mount. Adds a big impact to your space. I love that it’s not a flat piece but adds depth with its thickness and texture. Color is spot on.
Date published: 2020-01-14
Rated 5 out of 5 by from Plaque Plaque , very light and easy to hang indoors. Nice add to any wall
Date published: 2019-12-26
Rated 5 out of 5 by from I was looking for some touch to add to my front entrance this was perfect light weight easy to hang.
Date published: 2019-10-25
Rated 5 out of 5 by from An easy touch of Mediterranean I was looking for some touch to add to my front entrance this was perfect light weight easy to hang.
Date published: 2019-10-06
Rated 5 out of 5 by from Great architectural addition for exterior walls! We had a bare area on our second floor stucco wall. This medallion was easy to attach and helped to fill the void. It’s a great architectural addition.
Date published: 2019-10-03
Rated 5 out of 5 by from A quality piece... Light weight. Easy to hang. Good size. Good detail. Looks nice. Very happy with this purchase!!
Date published: 2019-09-22
Rated 5 out of 5 by from Perfect Replacement Purchased this medallion for my outdoor fireplace mantle. Previously had a large mirror that was on it's last leg. I wanted something more durable this time around. The medallion looks great!
Date published: 2019-07-28
Rated 5 out of 5 by from Perfect Medallion This is perfect! I bought two! It’s not heavy but still substantial & easy to hang. Finishing touch to my new lanai.
Date published: 2019-07-28
Rated 5 out of 5 by from Love these medallions Purchased these to fill in space in area over garage that was kind of blank and always looked empty to me after house was raised. My talented husband painted them white and hung, glued and caulked them so they look as if they were always there. Very good quality.
Date published: 2019-07-15
Rated 5 out of 5 by from Medallion The medallion worked out perfect and the quality was excellent!
Date published: 2019-07-01
Rated 5 out of 5 by from Spectacular This is really a show stopper piece! It’s light weight, easy to hang, but has a real heavy look. I love it! Got it on sale and free shipping too!
Date published: 2019-06-22
Rated 5 out of 5 by from Great for our outdoor patiio wall! This plaque fit our needs perfectly - it is great for our outdoor patiio wall!
Date published: 2019-05-29
Rated 5 out of 5 by from Beautiful design I bought this a month ago to take up some empty space above out outdoor grill. It fit perfectly in the space.
Date published: 2019-04-20
Rated 5 out of 5 by from Nice Just what I was looking for. Would recommend......
Date published: 2019-01-11
Rated 5 out of 5 by from very light weight Can't wait to hang it up. Great color for my house.
Date published: 2018-12-27
Rated 5 out of 5 by from Love it! Took me a while to find but this is just what I wanted.
Date published: 2018-11-05
Rated 5 out of 5 by from Excellent The plaque looks just like the photo and is of high quality. Looks perfect on either side of our French doors!
Date published: 2017-06-19
Rated 5 out of 5 by from Beautiful, this was exactly what we were looking for and were not finding until we saw in your catalog This product is excellent and very well constructed, a good price for what we received. We had been looking for some time for a piece like this and this was the nicest one we were able to locate in many catalogs and stores. I would really recommend this if you are looking for one
Date published: 2017-06-18
Rated 5 out of 5 by from just like picture This piece is terrific. I am using it outside and it looks just like concrete, as it does in the picture, which is what I wanted. It looks great against my brick wall on my covered patio. It is very lightweight and easy to hang. I also like that I purchased it during a sale and free shipping promotion!
Date published: 2017-06-17
Rated 5 out of 5 by from Beautiful I love this. It looks exactly like concrete. I chose to hand it inside. It's worth the price. Great addition in any space.
Date published: 2017-05-13
Rated 5 out of 5 by from Great artwork I purchased this beautiful Medallion for my guest bedroom. it came in a grey tan color but I painted it swiss coffee and hung it over the bed. it looks great! When you look at something and don't like the color you can always change it so don't deny yourself a nice item because of color.
Date published: 2017-02-03
Rated 5 out of 5 by from Beautiful accent piece! This medallion is a beautiful addition to our master bedroom. It is hanging above our bed and just finishes the look in our bedroom that I was going for. I am very happy with it.
Date published: 2016-07-02
Rated 4 out of 5 by from Exactly as Promised The medallion was exactly as promised with respect to quality and color. It’s very lightweight, so I’m not concerned that it will mess up the cedar planks that comprise the walls of my outdoor screened porch.
Date published: 2019-08-06
Rated 4 out of 5 by from Light weight medallion plaque in grey finish I like the plaque however it is way more grey than it was portrayed in the catalogue. I would prefer a whiter finish as shown in the picture in the catalogue. I do like that it is light weight.
Date published: 2017-03-27
Rated 2 out of 5 by from Color not as expected The color shown in the magazine looks white, but the description says gray....it’s neither of these! It is more of a light beige and does not standout on my beige wall. I am so disappointed because I like the overall look, just not the color. I am going to look into painting it a gray color, but shouldn’t have to do this at the price I spent.
Date published: 2020-05-25
Rated 1 out of 5 by from color varies with each medallion I've purchased two of these for my exterior patio walls ( white with gray shutters) . The first medallion I received is a pleasing stone gray color that complements the gray shutters perfectly. But the second one is tan rather than gray, so does not match the first medallion nor the gray shutters. This is a problem for me.
Date published: 2018-05-23
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Product:WP926-Smithhouse Indoor\/Outdoor Medallion Plaque