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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Signature Velvet Drapery Panel is rated 4.8 out of 5 by 89.
Rated 5 out of 5 by from Beautiful curtains These curtains are a beautiful shade of teal that perfectly matches my artwork. Really pretty and elegant.
Date published: 2020-07-11
Rated 5 out of 5 by from Well-made Glamorous Drapes They hang perfectly and the fabric is beautiful. Would definitely buy again.
Date published: 2020-07-11
Rated 5 out of 5 by from Fabulous drapery I am thrilled with these velvet drapes. I purchased the Persimmon color to go in a basement bedroom with cream-colored walls and they look fantastic. The fabric is beautiful and the perfect weight.
Date published: 2020-07-03
Rated 5 out of 5 by from Beautiful drapery Ordered the blue. Gorgeous. Wish itcwas offered in white.
Date published: 2020-06-15
Rated 5 out of 5 by from Velvet curtains. Great product. Very pretty. Elegant feel. Going in the formal dining room.
Date published: 2020-05-20
Rated 5 out of 5 by from Curtains Gorgeous curtains with the perfect shade and texture to complete my master bedroom makeover. Love them!
Date published: 2020-05-19
Rated 5 out of 5 by from Look very nice. Just like the photos. Measurements good for me despite others’ reviews.
Date published: 2020-04-28
Rated 5 out of 5 by from In love with these drapes! I just received the drapes and hung them today. I am in love!! I wanted to bring more texture to the room and even make it a little sexier. :) I originally planned on just having the two outer panels, but I’m going to order two more and move the headboard away from the way so the panels can go behind it on either side. I still need to paint the walls of the room, but I’m already loving these drapes. They look much more expensive than they are, great quality, great weight and craftsmanship. (Coordinates well with bedding from Ballard as well. Though I may change out the Audrey Pom quilt for something a little sleeker now that the drapes are up.)
Date published: 2020-04-09
Rated 5 out of 5 by from Look good; accurate measurements Look very nice. Just like the photos. Measurements good for me despite others’ reviews.
Date published: 2020-03-17
Rated 5 out of 5 by from Worth every penny Gorgeous drapes - I paired them with the linen sheers. I had to tailor them to make longer and added a ribbon to cover seam which added a beautiful detail. The drapes are pricey but you get they are worth every penny. Very high quality velvet.
Date published: 2020-02-23
Rated 5 out of 5 by from Excellent purchase! Excellent Drapes. Love the weight, love the quality, these were an excellent value. I choose the dark teal and it is a wonderful peacock blue that looks amazing.
Date published: 2020-01-16
Rated 5 out of 5 by from Lovely curtain but didn’t work for my space I actually returned it but only because it didn’t work in our room. It was very nice though!
Date published: 2020-01-15
Rated 5 out of 5 by from Wonderful Curtains and Well Worth the Money!! I absolutely love these curtains! They are made extremely well, they are very substantial and not flimsy at all. I steamed them after I hung them and they look stunning! I will definitely buy them again. I especially like that the hanging pins come with them, it makes it so easy to attach rings to them and the pins don't move. I bought the grey and they are very rich looking!
Date published: 2019-12-07
Rated 5 out of 5 by from Fabulous Velvet Great panels, super value. Had some up for a few years, decided to buy more to add to complete the entire wall of windows
Date published: 2019-12-06
Rated 5 out of 5 by from Velvet panels ✔️ Such great quality and hang beautifully. I’ve purchased 8 of these panels!
Date published: 2019-11-04
Rated 5 out of 5 by from Simply elegant Love them - easy to install, of course, and beautiful!
Date published: 2019-10-23
Rated 5 out of 5 by from Velvet drapes These are heavy and beautiful . Will buy more and I highly recommend them.!
Date published: 2019-09-23
Rated 5 out of 5 by from Beautiful and elegant Beautiful and elegant. I love the addition in my dining room. Adds the perfect amount of texture
Date published: 2019-09-05
Rated 5 out of 5 by from Just the Thing Consistent quality despite purchasing 4 panels at different times. High quality construction. Looking forward to many years of life from these.
Date published: 2019-08-11
Rated 5 out of 5 by from Drapes and customer service Beautiful drapes and chandeliers!!! Exactly what I wanted, colors, dimension and quality are outstanding.. Store associates took a lot of time helping me select the right choices, and we’re price conscious to help me budget for the entire house...drapes, chandeliers etc... Both product and service is A+++
Date published: 2019-08-06
Rated 5 out of 5 by from LOVE LOVE LOVE these drapes! Love these drapes!! Beautiful, elegant and perfect!
Date published: 2019-07-26
Rated 5 out of 5 by from Thrilled I debated on the color before heading into the store. I think it’s important to see these before ordering because I ended up choosing a different color. I am very pleased with the drapes. They look very elegant and they hung perfectly out of the package (I steamed some of the major creases). Very very happy.
Date published: 2019-06-15
Rated 5 out of 5 by from Beautiful, rich color I recently hung these drapes in my master bedroom to replace some very old, dark, dated Austrian shades. I chose the emerald drapes in the 108” length. The drapes are well made, lined and weighted at the hens. I used the large drapery rod in gold with the crystal tapered finials. I love the dramatic look the drapes give the windows and the whole room. Although the finials don’t show up that well in the photo, they finish off the look with a lovely sparkle.
Date published: 2019-06-06
Rated 5 out of 5 by from Dramatic! I've been eyeing these for awhile now. Finally purchased when they went on sale. So dramatic and beautiful. Great quality. Throw them in the dryer (on low)for a few minutes before hanging to get the few wrinkles out.
Date published: 2019-06-03
Rated 5 out of 5 by from Beautiful!! I bought these drapes for my den and we love them! They block the light to darken the room which opens on to a covered deck. The drapes look wonderful both inside and outside through the glass.
Date published: 2019-04-05
Rated 5 out of 5 by from Great quality! These drapery panels make my bedroom! I got the dark teal color and they are gorgeous...love them!!
Date published: 2019-02-24
Rated 5 out of 5 by from Elegant drapery I purchased these for a living room makeover I did using a metallic theme. These are gorgeous and lay beautifully. I took them out of the package and put them up fully intending to iron them at a later date but as they hung there they magically got rid of all the wrinkles. They are rich looking and perfect for even a small room
Date published: 2019-01-11
Rated 5 out of 5 by from Stunning On a wing, prayer. Ordered 6 emerald green panels. As these were hung I am certain I shed tears at how beautiful they were. 108” of velvet beauty! So very happy with these. Steaming is must.
Date published: 2018-09-30
Rated 5 out of 5 by from Ink velvet curtains These are just what I have been looking for. So pretty! I'm just disappointed that I have to wait until the end of May to get more of them since they are out of stock.
Date published: 2018-03-19
Rated 5 out of 5 by from Beautiful! These curtains are beautiful. The color is exactly as expected, and they look better in person. Perfect for adding a little drama to our dining room.
Date published: 2018-03-08
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Product:DC176-Signature Velvet Drapery Panel