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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Andys from
Sidney DresserThe Sidney Wife Dresser has large drawers that glide out nicely, and the furniture design is clean and very functional.
Date published: 2020-08-14
Rated 5 out of
5 by
Grace J from
Quality DresserThe dresser is beautiful and sturdy. Quality wood that will last for years.
Date published: 2020-07-21
Rated 5 out of
5 by
sos33 from
Perfect SolutionThe Sydney Wide dresser is beautiful! The dimensions are the perfect fit for our small beach cottage bedroom. The deep drawers accommodate our need for accomplishing as much storage space as possible in less overall square feet. The slightly distressed finish offers the elegant simplicity we needed to dress up this bedroom.
Date published: 2020-06-07
Rated 5 out of
5 by
JuBee from
Love this dresser!Really enjoying the look of the Sidney dresser in my bedroom! It’s very well made, the creamy white finish is beautiful, and it offers more storage than any dresser I’ve owned.
Date published: 2020-06-01
Rated 5 out of
5 by
Anonymous from
Worth the waitI ordered the Morgan Tall Bookshelf first to see if I liked the color. It would be an easier return. The Sidney Wide Dresser and the Sidney wide nightstand arrived in a timely fashion afterwards and the delivery people were great. Our location required a special delivery. I was hesitant after reading some reviews. The drawers on this are big , lots of storage. The dresser is taller than most and is great for display or putting a tv on it. The rubbed cream color is beautiful, very soft. This is a solid piece of furniture.
Date published: 2020-05-29
Rated 5 out of
5 by
VAGal7 from
Beautiful dresserI ordered the dresser in white and love it. It's not a stark white. The drawers are very roomy and they slide easily. The quality is much better than I was expecting. I also ordered the matching USB charging nightstand. I highly recommend!
Date published: 2020-04-19
Rated 5 out of
5 by
Mkms from
Sydney DresserWe love this dresser. Very high quality and nice drawer size. So happy with this purchase.
Date published: 2020-03-27
Rated 5 out of
5 by
Caita0116 from
Holds a tonGood size and nice style - really like the white finish
Date published: 2020-03-03
Rated 5 out of
5 by
Backbay from
LOVE THIS DRESSERperfect dresser for our bedroom. the size, color and quality of the dresser. very pleased
Date published: 2019-12-05
Rated 5 out of
5 by
Ell W from
Sidney Wide DresserThis is a beautiful piece of furniture. The quality and craftsmanship are excellent. It looks stunning in our son’s bedroom and is a timeless piece. So happy with our purchase.
Date published: 2019-10-27
Rated 5 out of
5 by
Saundra Williams from
Sidney wise dresser and night standsI think it’s just beautiful and well made. It, along with the two night stands, was the perfect answer for the bedroom I was doing.
Perfect color of Blue.
Date published: 2019-08-16
Rated 5 out of
5 by
Kim322 from
PerfectThis bureau is just what I have been looking for my master suite at my villa at the beach. I have also purchased the matching end tables to complete the look. There is an abundant amount of drawer space and it looks classic with navy as the other dominent color. I still need to add a mirror; I have my eye on one from Ballards!
Date published: 2018-02-13
Rated 5 out of
5 by
Mrs T from
Well made and lots of room!I am always hesitant to buy furniture online without seeing it first. Based on prior orders and Ballards reputation, I ordered this piece. It is beautiful and our daughter loves it. We made the rookie parent mistake of buying a children's dresser not thinking that as our daughter grew, so would her clothes! This dresser is very well appointed and now we have room to spare. It blends perfectly with her other furniture.
Date published: 2018-01-25
Rated 5 out of
5 by
PaulMar2NL from
Worth the wait!When I ordered the Sidney wide dresser, I knew it would take a while to arrive. At the same time, I ordered the Sidney night stands, which came sooner than the bureau and loved them. The dresser came several weeks later and it is absolutely fabulous. The design is classic, timeless and beautiful. The construction of all three pieces is excellent. It is a very heavy piece, with drawers that slide out seamlessly. I was nervous since this is the first time I have ever ordered furniture online without having seen it in person, and all three pieces exceeded my expectations, especially the quality. On top of that, the pieces came fully assembled and the bureau was placed in our second floor bedroom by the delivery company. If you cannot tell, I was thrilled with my purchase!
Date published: 2017-07-10
Rated 4 out of
5 by
SAMADO from
Roomy dresserI am taking away one star because even on sale I think it’s over-priced. What I like: drawers are roomy and drawers seem to be easy open/smooth. However I think at this price point it should have had soft close drawers. It’s a plain piece of furniture painted a matte medium to dark gray. Sunlight on drawers may make it look light gray. I think this type of style won’t quickly be dated unless painted furniture in gray gets old. But I can see my using this piece in a different room if I were to tire of it in my master. I’d recommend to friends if it were not so high-priced.
Date published: 2021-03-19
Rated 4 out of
5 by
TXSusan from
Love the sizePretty & really love the size & storage capacity; however, I was surprised at how cheap it feels.
Date published: 2020-11-04
Rated 3 out of
5 by
MLE642 from
DisappointedThere are many positives about this dresser. The simple look is very elegant. The storage is fantastic. Plus, with furniture orders often taking months to arrive, this was delivered and set up in my bedroom within two weeks as promised. I do like the dresser for all these reasons. However, I have had this piece in my bedroom for two days and am still waiting for the chemical smell to dissipate from the drawers. They have been open for almost 48 hours. In addition as one other reviewer noted, these are not soft open and close drawers. At a minimum at this price point I assumed they would be on sturdy metal runners. They are on wood runners and as the drawers are so large, they require two hands (hence the two knobs) to smoothly open and close them. Since I live at the beach where it is very humid, I am a bit concerned with how these wood runners will react over time to the environment. Overall, this is a very attractive dresser with much going for it, and I am hoping it will prove to be a good purchase despite my present concerns.
Date published: 2022-07-09
Rated 3 out of
5 by
Diane in St Loo from
Damage during deliveryThe dresser is fine but selecting JB Hunt as the shipper was a bad choice. They damaged the dresser getting it through the doorway. Ballard offered a 20% refund but they shortchanged us about $60 on the refund because they insisted on calculating the refund based on the current sale price, not based on the price we paid. Fairly poor customer service.
