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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Sidney Headboard is rated 2.8 out of 5 by 5.
Rated 4 out of 5 by from What a Bargain! I purchased two queen size Sidney headboards in gray to go in a very large bedroom with a cathedral ceiling. Knowing that the bed-frame holes weren't in alignment wasn't an issue since I knew I'd be elevating these beds on 12" wooden extensions to give me a higher headboard, and therefore drilling new holes. So happy with these frames! There's no other place I could have gotten a deal this sweet! Thank you, Ballard's!
Date published: 2017-12-06
Rated 4 out of 5 by from Queen Sidney Headboard fits Standard Queen well I was a little concerned about ordering this when seeing only 1 comment about the king version not fitting a standard king. However, I ordered 2 queen size in soft rubbed white (more of a cream than a true white but the true white sheets don't look bad with it) and the condition is ok -- only minor finish issues (1 in back and some places where the wood of the moulding meets the paint appears to not have been left to dry enough and so the seam is not painted totally to the edge in places) but since there is a slight distressed appearance that is acceptable. They are big and sturdy. I have 2 queen size mattresses with universal bed frames (purchased several years apart and so different models). My brother was able to easily attach the one to the bed frame with no problems whatsoever -- he said although it looked initially like the headboard screw holes were too tall, it was only due to the weight of the mattress pressing the bed frame down relative to the unattached headboard. When he removed the mattress and box springs from the bed frame, the bed frame easily lined up with the headboard -- he didn't even need an additional person to help when he attached it. I don't know yet how the other one will go (he had to leave for an appointment), but I don't expect problems since the other one was such an easy fit. The only thing I am a bit unhappy about is that a few days after I ordered the 2 headboards they went on sale and so I could have saved a few hundred dollars if I had only waited. Sigh. However, the headboards are beautiful and for those of us who are allergy sufferers and can't do fabric headboards and wanted a stylish one, you can't do better than the Ballard Designs Sidney Headboard.
Date published: 2017-03-10
Rated 3 out of 5 by from Beautiful Headboard but..... I love this headboard but....as the other person mentioned the holes do not line up to the frame. I'm so disappointed that now I can't figure out what to do. If I line up the holes on the right side of the bed the left side is off by 2-3 inches. Now a project has been created for me to make this work. Ugggg. To pack this large heavy headboard back up is a pain too. Not sure which is worse. I'm so disappointed. Everything else I've ordered from Ballard I've been so happy with.
Date published: 2017-03-24
Rated 2 out of 5 by from Doesn't fit a standard King Bedframe Absolutely love this headboard. Have been searching for a simple gray headboard, with interesting detail. Very disappointed when I tried to install it. The width of the holes from one side to the other side of the headboard are further apart than typical measurements of a standard King Frame. Measures 77 1/4" from the center of the hole on the left leg to the right leg on the headboard. Bed frames measure, at their widest width, 76". In order to make this work you need an extender plate and then the plate rests on the lovely raised piping along the entire headboard. Making it unstable because it isn't flush against the leg. Other than it not fitting, the quality was very good, and sturdy. Kept it anyway. Had to turn the headboard around, attach to the wrong side and bought extender plates for the frame, to make it work. You lose the pretty piping detail, but still is acceptable.
Date published: 2016-10-10
Rated 1 out of 5 by from does not fit I am so disappointed in this headboard! The king size does not fit a standard bed frame. As the other reviews said, the holes are not drilled at the correct spacing for a standard bed frame. When I contacted Ballard, I was instructed to re-drill the holes at the proper place! After carrying this heavy headboard up 2 flights of stairs and unpacking it the only other option is to repack it up and return it. Ridiculous!! Not up to their usual standards and extremely frustrating
Date published: 2017-04-30
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Product:MB438-Sidney Headboard