[ProductDetail_TopEspot]
[ProductDetail_RightEspot]
[PDP_FEATUREDIN_Espot]
[ProductDetail_BLOG_TOUT_ESPOT]
[ProductDetail_KEEP_EXPLORING_ESPOT_Bottom]
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

18

If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

10 0
false
false
false
false
false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
[ProductDetail_Espot01]
[ProductDetail_Espot02]
Sidney 5-Piece Dining Set is rated 4.2 out of 5 by 75.
Rated 4 out of 5 by from Very Satisfied! Really nice set, well made, easy to assemble, delivery smooth.
Date published: 2019-11-19
Rated 4 out of 5 by from Good chairs for a very good price I originally bought 2 of these 1 1/2 yr. ago for my kitchen table. They are sturdy & attractive. They do need to have cushions; mine are 2" thick. Any less might not be comfortable. The chairs seem to be well made; they are a little narrow, so larger frames might find them uncomfortable. I recently bought 2 more to complete the set.
Date published: 2017-04-02
Rated 4 out of 5 by from Excellent customer service I ended up returning this table due to the holes in the table not aligning correctly with the peg in. The color hickory brown was also lighter than pictured. The chairs seemed very comfortable and not too small. Ballard made the return extremely easy. Their customer service staff is very friendly and helpful. I look forward to buying from Ballard again in the future.
Date published: 2017-02-17
Rated 4 out of 5 by from Great table, not great chairs I would rate the table a 5 and the chairs a 3. I ordered this table set a few months ago in the white color. It arrived quickly and the table base and top were easy to assemble. The chairs came fully assembled. The table is nice and solid and heavy, very stable. The color is what I would call a creamy white and blends very well with our white trim and molding.We use this set in our breakfast area and often have grandchildren eating or playing games there. The kids keep tipping over on the chairs. The chair seats are fairly small, and the chairs are fairly narrow, which I thought would be good, but aren't really comfortable either. I had previously ordered 4 of the bentwood style chairs from Ballard for another home, and I prefer those both in style and comfort.
Date published: 2016-01-11
Rated 4 out of 5 by from Great quality, love the look, be sure of size I'm overall pleased with my purchase. The table and legs are great quality, made from solid pieces of wood. I was worried about mixed reviews of the chairs being too small- but to me, they are not too small. The seat is smaller than the chairs in my formal dining but that is what I wanted anyway. I was worried that the 48" would be too big but it fits well in my medium sized kitchen space. Not too big, not too small. It's perfect for my family of 4 with room for one more chair for an extra guest. The rubbed white table and chairs have a hand-painted look with visible brush strokes that does not cheapen the look. Overall, satisfied with the product but shipping took too long and its too pricey. Be sure you measure out your kitchen space because it's such a hassle to return furniture with ballard. If I had to exchange my tabletop for a 42" I would've had to pay an extra $159.
Date published: 2014-07-17
Rated 4 out of 5 by from Great Buy We purchased the 48" 5 piece along with 2 extra chairs and I am so glad we did. The 42" would have been way too small for the area and our family of 4. My daughter and I put it together in about an hour. The table is VERY good quality but the chairs are a bit small and for the record I'm only 135lbs. I'm gonna have to get use to it but they are not going back! From order to delivery it was 3 weeks. No missing parts or defects. Color was as described. Happy shopping!
Date published: 2012-08-20
Rated 4 out of 5 by from sidney table is casual yet elegant and practical the sidney dining table and chairs is exactly what i expected. it works very well in kitchen with limited eating area. the size is perfect and can comfortably fit 4-6 people.
Date published: 2011-04-04
Rated 3 out of 5 by from Glass topper Crumbs easily get underneath the edge of the glass- hard to get to remove .
Date published: 2021-02-21
Rated 3 out of 5 by from Easy to put together OVerall I am happy with the product. However, the kit that came with the table was incomplete and missing a nut needed to attach the pedestal to the table.
Date published: 2013-06-07
Rated 3 out of 5 by from Nice for a small nook. I think this set is nice for the price. It's pretty to look at but the chairs seat and back is small and narrow. They are not very comfortable to linger in but great if you want a quick bite or if you have children.
Date published: 2012-08-19
Rated 3 out of 5 by from Several Problems with order When we put the table together there were missing bolts, there was also a broken dowel that helps to secure the table top to the pedestal. We contacted Ballard and they were helpful and offered a discount for the trouble. Later I noticed that the table top had a residue, I assume from the styrofoam packaging. I live in GA so I assume the heat either from the warehouse or truck caused some of the packaging to melt to the top. I contacted Ballard and they suggested a way to clean the top and offered replacement.I love the look of the set and I had no problems with the chairs.
Date published: 2011-09-22
Rated 3 out of 5 by from great for barbie's townhouse We bought the rubbed cream Sydney 5 piece dining set and are a bit disappointed. This table is "cute" but the quality is not great for the price. The table size is good but the chairs are very small; overall looks more like Barbie Doll furniture and scratches very easily.
Date published: 2011-09-08
Rated 2 out of 5 by from Glass needed? The top seems to stay a little cloudy even with repeated glass cleaners. Table looks so much prettier without it.
Date published: 2021-03-31
Rated 2 out of 5 by from Table nicks easily Purchased this set about a year ago in the gray rubbed color. The table nicks/scratches easily. We have never cut directly on the table. The type of wood must be very soft and not really appropriate for an often used kitchen table.
Date published: 2018-10-06
Rated 2 out of 5 by from Very disappointed with size of chairs Bought the set 3 weeks ago. Called to have it Picked up and sent back to store
Date published: 2018-07-06
Rated 2 out of 5 by from Good for downsizing Like the table but came with a crack on the rim....to much trouble to send it back....then I ordered the glass top for it....does not lay flat..had to put little protectors around to make it even....if I had no problems would have given it four stars....glass does not fit right......
Date published: 2017-06-14
Rated 1 out of 5 by from Paint chips, knicks easily I wanted to love this set. I purchased this set in the rubbed gray and unfortunately the paint chips easily and the table and chairs knick easily as well. You have to be careful what you put on top of the table as it leaves stains.
Date published: 2020-07-29
Rated 1 out of 5 by from Does not hold up I've had this set since June of last year. I started noticing it had become more and more wobbly about 3 months ago. I turned the table over, and noticed that the round piece of wood that connects the pedestal to the table top had several cracks running from end to end where the wood had split. I'm sure it will only be a few more months before it completely separates. The chairs came with chips of paint/veneer on the top of the back, and that has only worsened. I selected the rubbed gray, which turns out is more of a green. I've always been so pleased with my other purchases from Ballard, but this has been a complete disappointment.
Date published: 2018-05-09
Rated 1 out of 5 by from cute but wobbly All 7 chairs and 3 bar stools that i ordered wobbled on my wood floors. Not at all the quality i was expecting. I have BD bar stools for my basement and 8 years later, they are great. Ballard Designs was very good about the return and have agreed to pay for the shipping because the items were defective.
Date published: 2017-06-03
Rated 1 out of 5 by from not impressed I was not impressed with the craftsmanship. The welt was very irregular.
Date published: 2017-01-14
Rated 1 out of 5 by from Didn't like table at all - but Ballard was top notch Ordered the gray version of the table set because my house has a lot of gray in it. Table and chairs were had a green cast to them. If you have gray in your house, this will look VERY green - almost Sage. Also I didn't feel the chairs were heavy enough. I have small children and they easily tipped them over. Overall the set was just ok. It was decently made - sturdy, but kind lightweight. That being said, I will definitely order from Ballard Designs again! They were super professional, allowed a full return and picked up the items at no cost to me since the color was so off.
Date published: 2016-05-12
  • y_2022, m_1, d_16, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.20
  • cp_3, bvpage2n
  • co_hasreviews, tv_16, tr_59
  • loc_en_US, sid_TD278, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_ballarddesigns
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 68ms
  • REVIEWS, PRODUCT
Product:TD278-Sidney 5-Piece Dining Set

Sidney 5-Piece Dining Set

Custom Glass Topper for a Round Dining Table - 48"