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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Shutter TV Wall Cabinet is rated 4.8 out of 5 by 48.
Rated 5 out of 5 by from Perfection One of the best items I’ve ever purchased. This cabinet is well made, very sturdy, and the color is exquisite. The only negative is the latch could’ve been a better quality.
Date published: 2020-01-21
Rated 5 out of 5 by from Exceptional product The cabinet is beautiful and very well made. It’s also easy to put up but I’d recommend two people doing it.
Date published: 2020-01-03
Rated 5 out of 5 by from So happy with this purchase! Great quality and easy instructions! I usually would never put a tv over the mantle, because I like to decorate. I feel it makes it look not as put together. This was a good compromise for the family and I was able to keep it clean and pretty!
Date published: 2019-11-11
Rated 5 out of 5 by from Beautiful cabin I love this cabinet and really wanted to put it my bedroom. The problem is is that it didn't fit my 55" TV (I thought I measured correctly but apparently not!) it was literally about a inch for less too small :( I'm so in love with it I'm going to purchase another TV! It's going in my room darn it!!!
Date published: 2019-09-30
Rated 5 out of 5 by from Very happy with this purchase. Very sturdy No surprises. This product is just as described. Complete with all hardware needed.
Date published: 2019-09-20
Rated 5 out of 5 by from Love it! Beautiful cabinet! Just as pictured! Very good quality!
Date published: 2019-09-17
Rated 5 out of 5 by from Wonderful way to hide the tv! This is the second one we have bought. First we got one for our vacation house, to go over the fireplace. Then we moved and decided to put one in the living room of our new house, The grayish beige color is perfect, gives a beach look, and you don’t see the big black tv screen.
Date published: 2019-06-06
Rated 5 out of 5 by from Awesome Easy to install and looks great. We love it. Would buy it again
Date published: 2019-01-17
Rated 5 out of 5 by from Love this cover-up! This piece is a classy way to disguise the big black screen in your home. Looks great above our stone fireplace, and everyone who visits loves it. Thanks, Ballard!
Date published: 2018-12-25
Rated 5 out of 5 by from Great Camoflauge Everyone that sees this cabinet hiding my bedroom TV comments on it! Great look & perfect magnetic closure.
Date published: 2018-07-04
Rated 4 out of 5 by from Sizing Flaw Lovely, but does not fit a 55 inch TV as it would seem to from measurements. Really frustrating as it is about 1/8 off = design flaw... from a design company. SMH. Other reviews mentioned that the cabinet is so beautiful they were going to just buy another TV. Not practical. We are sanding it down on the interior just to avoid return shipping fees because it is very nice looking and solid.
Date published: 2021-08-20
Rated 4 out of 5 by from Nice, but be careful! We had a professional handyman follow installation directions, but when opening doors, cabinet can slide to left and right and come falling off brackets (which happened to us). If you can bolt it to the wall it will be safe to use. Other than that, it is quite well made and looks pretty!
Date published: 2021-01-02
Rated 4 out of 5 by from Cute, but... This unit is pleasing to the eye if you want to hide your tv. Upon opening box the metal clip to keep doors closed fell off. We just replaced it with knobs. Also when hanging do not assume that the hooks on back are even. We are keeping it due to wanting to hide our tv, but not well made.
Date published: 2020-08-31
Rated 4 out of 5 by from Beautiful Piece Love this cabinet. Looks beautiful with our decor and the scale is perfect. The only negative is that the latch doesn’t latch. But I would recommend this product anyway.
Date published: 2019-10-22
Rated 4 out of 5 by from Needs to be deeper This is beautifully constructed. However, we have a Vizio and it is a flat tv but the area where it connects to the wall mount bumps out a tad. My husband and i didn't really think about this part. It's annoying because we bought this cabient so we could use our older, but "not old" tv; in our livingroom, while still having it continue to look more formal in our room. We like the look of this cabinet so much we went to shop for a brand new tv. Still even a lot the brand new TV's can not be accomidated by this cabient. In order to fit most Tv's this needs to be about an 1nch deeper. We love Samsung so we will be buying a Samsung as it is the only one that fits this cabinet depth anyway. There might be other brands but do your homework.
Date published: 2019-04-02
Rated 3 out of 5 by from TV wall cabinet Sturdy and magnets work well, but louvers on shutters are not evenly spaced. Two of the four have big gaping spaces at top. Wood looks cheap. Ordered from Ballard many times. First disappointment.
Date published: 2019-08-26
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