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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Rattan Utility Baskets - Set of 3 is rated 4.3 out of 5 by 25.
Rated 5 out of 5 by from Love these baskets! These baskets are really the perfect organizer. They are sturdy, attractive and Ballard has set them at a perfect price point. I highly recommend them. I work for a school and we purchased them for our librarian to store miscellaneous bookends, labels, etc. in.
Date published: 2011-10-27
Rated 5 out of 5 by from Beautiful & Useful These baskets are beautiful and very well constructed. I use them for storage of everything including hard-bound books. I recommend them to anyone who wants to add something useful to their home as well to compliment their decor.
Date published: 2011-10-01
Rated 5 out of 5 by from just the right size These baskets are just the right size to fit into my home office and turned my shelves into cabinets!!
Date published: 2011-08-07
Rated 5 out of 5 by from The baskets exactly fit my needs. I have two different places where I need baskets to hold miscellaneous things I'd prefer to have out of sight. One is a bookcase and one is a media center. The baskets serve in both cases and are just the perfect size. They are well made and exactly what I was looking for.
Date published: 2011-08-04
Rated 5 out of 5 by from Well made The baskets are quality made and the metal frame makes them strong enough to last for years. I purchased one set for shelves in my laundry room and they look so nice that I am going to purchase another set. You cannot get this quality or price at your local P1 or anywhere. I have been a Ballard Designs customer for over 20 years and I still have all of the items that I purchased from them. When you purchase quality products they last.
Date published: 2011-06-13
Rated 5 out of 5 by from I love these baskets! I purchased these set of 3 darker baskets twice...like a year apart and even though they weren't purchased together they looked perfect together...you would never know i bought them different years. I love them on my bookshelves filled full of smaller sized books that i don't want on display. They look great and they are strong and they hold a lot!
Date published: 2011-05-03
Rated 5 out of 5 by from Attractive storage in office closet These baskets are sturdy, attractive and well priced. They helped me organize the shelves in my office closet which were stacked with miscelaneous stuff. Now the closet looks neat and stylish.
Date published: 2011-03-25
Rated 4 out of 5 by from Nice baskets for the price... Sturdy construction but thinner basket material than I expected. Overall very nice-looking. I ordered the darker color and received the lighter color, unless the pictures are totally deceiving. Too much hassle to return, so I kept them. For the 3-basket price, I would have rated them 5 stars had I received the color I ordered.
Date published: 2016-01-09
Rated 4 out of 5 by from Right size, shape and color for my sun room. There were a few rough edges in the weaving, but I cut them off. My other items were perfect. Lamp shades, fabric and matching custom bar stool cushions. Very well made! I enjoy your catalog - diverse, tasteful, and clear descriptions of merchandise.
Date published: 2012-10-18
Rated 4 out of 5 by from Fabulous looks & quality but takes too long to receive. The bed is absolutely beautiful, even better than in the catalog and made very well. Two negative issues. One is that it took three months longer to receive than originally quoted. The other was that the bed was too big and too complicated to assemble on our own and we had to hire someone to do it for us.
Date published: 2012-05-23
Rated 4 out of 5 by from Perfect for organizing office supplies This set of baskets is just the right size for a tower of shelves. They have handles and are finished in a warm honey color that coordinates nicely with my black office furniture. Thanks, Ballard, for the stylish accessories at an affordable price!
Date published: 2011-12-29
Rated 4 out of 5 by from Nice sturdy baskets Don't exactly fit in the shelves of the desk filing cabinets, but look very attractive none the less. Makes it look a little more organized.
Date published: 2011-05-09
Rated 4 out of 5 by from I ordered three more! I used these to organize my pantry. They are sturdy and stylish. Great for holding granola bars and bags of chocolate chips.
Date published: 2011-04-01
Rated 3 out of 5 by from Good for Storage I love roomy baskets, and these are that! They also have recessed handles for easy stacking. I would have given a 5, but the rattan is sticking out on the outside of some of them and it's easy to get a nasty scratch.
Date published: 2015-09-30
Rated 2 out of 5 by from Smaller Than Indicated The dimensions are 6" x 14 3/8" x 10 1/2". Not even close to the quoted 15 1/2" length and 11 1/2" depth - very frustrating. Especially since I ordered a big set of nine of them as shoe holders for my closet after extensive online comparison shopping.
Date published: 2015-02-20
Rated 2 out of 5 by from Disappointed Great size but coloring is off, I ordered brown and it looks like a honey color, the wicker around the handles is not weaved close together looks as if there is a hole on each side of handles. Disappointed in the overall basket
Date published: 2012-04-29
Rated 2 out of 5 by from . Baskets are great for general stuff but not clothes. The baskets are rough and snag the clothing items. I would not order these baskets for clothing storage.
Date published: 2011-03-16
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Product:AB133-Rattan Utility Baskets - Set of 3