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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Set of 12 Patented Power Hooks is rated 4.6 out of 5 by 43.
Rated 5 out of 5 by from Incredible strength I read other reviews regarding this product so thought I'd try them. My husband hung our 65 lb mirror using two of these. I have to say I am really impressed with how much weight they can hold. They did create a small hole, I think from the weight of the mirror, but I just filled it in. Also, they are gold and my mirror is black so I painted the hooks the same color as the wall and they aren't even visible. You have to buy 12 of them so they will come in handy for future use.
Date published: 2015-10-27
Rated 5 out of 5 by from Surprised how well these hooks worked Made hanging a heavy mirror on drywall possible, without finding the studs. Amazing.
Date published: 2015-04-15
Rated 5 out of 5 by from Greatest hooks for a heavy load I wanted to hand a mirror covered in shells but was reluctant due to it's weight. I used two of these hooks just to play it safe. They were easy to install and worked like a charm!
Date published: 2015-02-21
Rated 5 out of 5 by from Easy install These are very easy to use and great for being able to hang anything exactly where you want it, not just where a stud is.
Date published: 2014-09-16
Rated 5 out of 5 by from Really does hold the weight Very happy with both the appearance and the strength of these very pretty hooks
Date published: 2014-05-07
Rated 5 out of 5 by from this hook holds in an earthquake we hung up a 50# mirror with a power hook in the dry wall and a screw in the stud. A few days later a 5.1 earthquake struck near our house; after the quake we saw the mirror swinging- the power hook side held but the screw did not. The next day we moved the mirror so that both power hooks were in the dry wall. The mirror is secure now
Date published: 2014-04-04
Rated 5 out of 5 by from Made hanging a very heavy mirror so much easier. While ordering a heavy mirror, it was recommended to use Power Hooks to hang it, so I ordered them also. We used 2 for the mirror just for extra support, but one would have worked fine. They're easy to use, and do not destroy your wall like some heavy-duty hooks do. The large, heavy mirror took minutes to hang, and is well-supported.
Date published: 2014-03-16
Rated 5 out of 5 by from All I can say about this product is that it saved my marriage. When I purchased your Grand Palais Mirror set, and my husband saw how large and heavy each piece was--- he thought no way we were going to hang these mirrors in our dining room. We purchase some hooks at Lowes but they came up short with the holding and installing these mirrors. So when I saw that others had success with these hooks, I thought why not since we may need to hire a contractor to hang ours. But they were a dream come true. Not only did we NOT have to hire, another person but we as seniors were able to hang them ourselves after careful measurements so that they would all line up properly as they were designed to do. KUDOS for these hooks and for Ballard Design for having them available for this purchase and or other heavy items to be hung. Thank You, Our mirrors look SUPER on our dining room wall as anticipated, in their gold finish.
Date published: 2014-03-07
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