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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Serengeti Pillow is rated 4.8 out of 5 by 167.
Rated 5 out of 5 by from Love my new Pillows Arrived very quickly. Also, very well made pillows!!
Date published: 2021-03-03
Rated 5 out of 5 by from Perfect purchase Exactly what I expected. Great quality and beautiful fabric.
Date published: 2021-02-27
Rated 5 out of 5 by from Good Quality I love this pillow. The quality of the fabric is high as well as the craftsmanship. I would highly recommend.
Date published: 2021-01-20
Rated 5 out of 5 by from Stunning! This pillow was even better than I expected! A perfect leopard print and a nice velvet material. I love this item!
Date published: 2021-01-07
Rated 5 out of 5 by from Beautiful Touch Very large pillow, beautiful in color and texture, soft and well stuffed. Only downside was that it had an awful smell for almost 2 weeks. It smelled like fish. Still giving it 5 stars because it eventually went away.
Date published: 2020-10-10
Rated 5 out of 5 by from Serengeti pillows This pillow shows what it posted on the website. Velvety feel, smooth and nice! It can be Accent pillow anywhere in the house. I love it So much
Date published: 2020-09-28
Rated 5 out of 5 by from Gorgeous Throw Pillows Excellent product. Exactly what was shown in the catalog!
Date published: 2020-09-26
Rated 5 out of 5 by from Serengeti pillow Love the quality of the fabric texture and the Velvet trim literally Powerful Exaggerate the richness of this pillow.
Date published: 2020-09-01
Rated 5 out of 5 by from Great Accent Pillow Soft and high quality pillow which is the perfect accent to our living room!
Date published: 2020-07-29
Rated 5 out of 5 by from Perfect Animal Print. Finally! They are perfect. I was on the search for the perfect animal print pillow and these are it. They are quality and gorgeous. I'm extremely happy with my purchase.
Date published: 2020-07-25
Rated 5 out of 5 by from Perfect! Just received these pillows and couldn’t be happier. They are exactly as pictured. The color, quality and size are perfect. Shipped quickly without any delay.
Date published: 2020-07-19
Rated 5 out of 5 by from This is a lovely pillow and very well made. It blends nicely into our modern decor and certainly attracts attention on our sofa.
Date published: 2020-06-12
Rated 5 out of 5 by from Lumbar luxury pillow Rich colors love the black piping soft fabric quality pillow
Date published: 2020-06-09
Rated 5 out of 5 by from Amazing These pillows are even more beautiful in person. They are great quality and bold enough to catch anyone’s eye when you walk in a room.
Date published: 2020-06-01
Rated 5 out of 5 by from Bold pillow Love it! Very nice quality. I would purchase this pillow again.
Date published: 2020-05-23
Rated 5 out of 5 by from Everyone wants the le tigre and leopard pattern pillows these days (even me) because they really do add something to a room, and they go with many different styles. But the original ones in shelter magazines cost close to $300 for a single, one sided pillow cover! I haven't seen the designer ones, but these are really pretty, have a pleasing velvety feel, plus they look like they cost tons more than they do. Hence, a steal. As I always do, I ordered inserts* that were a couple inches larger than the covers to make the pillows pleasingly puffy. *the inserts were also from Ballard and I recommend them
Date published: 2020-04-21
Rated 5 out of 5 by from Luv them I purchased four of these pillows in total. Two large and two lumbar size. I love them. They add a touch of drama and sophistication to my living room.
Date published: 2020-04-17
Rated 5 out of 5 by from My big pillow This pillow looks fabulous everywhere. So soft. So big. So pretty
Date published: 2020-04-17
Rated 5 out of 5 by from What a steal Everyone wants the le tigre and leopard pattern pillows these days (even me) because they really do add something to a room, and they go with many different styles. But the original ones in shelter magazines cost close to $300 for a single, one sided pillow cover! I haven't seen the designer ones, but these are really pretty, have a pleasing velvety feel, plus they look like they cost tons more than they do. Hence, a steal. As I always do, I ordered inserts* that were a couple inches larger than the covers to make the pillows pleasingly puffy. *the inserts were also from Ballard and I recommend them
Date published: 2020-03-27
Rated 5 out of 5 by from Love this pillow cover Really pretty! The fabric is good quality and looks very stylish.
Date published: 2020-03-13
Rated 5 out of 5 by from serengeti pillow Outstanding pillow. I would not have paid full price but for 1/2 price I am beyond thrilled!
Date published: 2020-02-14
Rated 5 out of 5 by from Love it! This pillow is simply chic and ads an edge to any look!
Date published: 2020-01-11
Rated 5 out of 5 by from Beautiful accent pillow! I bought a year ago, the big square pillows for my white slip cover sofa. I absolutely loved them! So I ended up purchasing the lumbar pillow for my white slip cover chairs and they look amazing! Beautiful material and quality!!!!
Date published: 2020-01-09
Rated 5 out of 5 by from Bold and Beautiful Pillow I’ve loved this pillow for a long time and finally ordered it during one of BD’s sales. The pillow is striking! It is soft to the touch and the large is an excellent size to anchor a sofa. The hidden zipper is very well made. I’ve received many compliments on it and had to convince myself not to order multiple sets. You will not regret this purchase.
Date published: 2020-01-06
Rated 5 out of 5 by from Serengeti accent pillows Serengeti pillows are better than i expected. love them.
Date published: 2019-12-28
Rated 5 out of 5 by from Soft Serengeti Pillow Most soft pillow I have ever owned. I love it. It gets no better than this, It sets my bedroom off in beauty.
Date published: 2019-12-06
Rated 5 out of 5 by from great pillow! love it - goes well w/ a rug i bought from ballard previously.
Date published: 2019-11-24
Rated 5 out of 5 by from Perfect animal These are the perfect finishing touch to any room.
Date published: 2019-11-02
Rated 5 out of 5 by from Nirvana It is the centerpiece of my new sofa in a room with many African artifacts from our visits to South Africa.
Date published: 2019-11-01
Rated 5 out of 5 by from Wild about these pillows Great quality and soo chic! They add a great pop of color.
Date published: 2019-10-07
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Product:DP229-Serengeti Pillow

Serengeti Pillow

Serengeti Pillow Cover