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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Serengeti Pillow Cover is rated 4.7 out of 5 by 64.
Rated 5 out of 5 by from Just the right pattern and fabric! This is exactly what I wanted and thought it would be! Ballard's also has matching fabric by the yard which I purchased to have a footstool reupholstered! Couldn't be happier!
Date published: 2019-10-01
Rated 5 out of 5 by from Worth the price! These pillows are so luxurious. Very soft and comforting. I’ve bought several pillows from Ballard and they retain their shape and are so well made.
Date published: 2019-09-08
Rated 5 out of 5 by from Serengeti lumbar pillows Beautiful pillows! Excellent quality. The print is on both sides and they have invisible zippers. I would highly recommend.
Date published: 2019-07-29
Rated 5 out of 5 by from Serengeti pillow cover It is more beautiful in person and great quality fabric. Definitely size up your insert for a fuller looker
Date published: 2019-07-26
Rated 5 out of 5 by from Beautiful fabric I bought one a few months ago. Loved it so much I bought a second pillow cover. The pattern is classic & fun at the same time !
Date published: 2019-05-03
Rated 5 out of 5 by from Beautiful Pillow This is a lovely pillow and very well made. It blends nicely into our modern decor and certainly attracts attention on our sofa.
Date published: 2019-04-16
Rated 5 out of 5 by from Gorgeous, high-quality pillow. This pillow added just the right touch of animal print sophistication. Very well-made.
Date published: 2019-02-19
Rated 5 out of 5 by from gorgeous accent pillows These pillows are gorgeous, plush and super soft. Made my whole formal living room look so rich and professionally decorated at a fraction of the cost. Highly recommend these throw pillows..came quickly and with inserts...
Date published: 2018-09-20
Rated 5 out of 5 by from Dramatic I bought two of these animal print pillows. They are as pictured and as expected. The colors go well with my gold framed paintings and black and ecru furnishings.
Date published: 2018-05-27
Rated 5 out of 5 by from STUNNING!!! I originally bought two 22" pillows and loved them so much bought three more! I am not sure why some reviews say these are too orange in person and pillow insert is not lofty enough. These look exactly as shown in photo, I would say photo does not do these pillows justice, and pillow insert was perfect! These are well made and look expensive, would highly recommend.
Date published: 2018-01-14
Rated 5 out of 5 by from Gorgeous pillows! I've looked for a long time for well made animal print pillows without the ridiculous price tags, and now I've found it with these gorgeous pillows! Not only are they a deep, rich color, but the fabric is a smooth, durable velvet with the feather inserts. Add all of this together plus a generous sized pillow and the price is unbeatable! Thank you for another great product that'll we'll enjoy for years to come!
Date published: 2017-10-16
Rated 5 out of 5 by from Pillow is well made Fabric was as expected and cover was well made. Pillow was lofty also.
Date published: 2017-07-30
Rated 5 out of 5 by from Perfect accent I have facing linen colored sofas with 23" marine blue toss pillows at the ends and with these Serengeti lumbar pillows my sofas make a statement. They are the perfect accent, just enough pizazz to personalize my living room; and they are comfortable, too.
Date published: 2017-06-18
Rated 5 out of 5 by from Beautiful! The Serengeti fabric caught my attention as I looked through The Ballard Designs catalogs that have been mailed to me recently. When I was looking to enhance my villa I knew they, two pillows, would be Just Perfect. When they arrived they instantly became the accent that was needed. The look is rich and very classic. I am most pleased with the fabric, size and color. Thank You, Elaine
Date published: 2017-04-23
Rated 5 out of 5 by from Chic & Bold I'm not usually an animal print girl when it comes to my home, but I'm so glad I went for it with these pillows. You get a LOT of look for the price, and my brown dog loves them which doesn't bother me because the print hides stray fur! What's not to love!?
Date published: 2017-01-11
Rated 5 out of 5 by from Love this pillow, super soft! I was very happy with the quality and look of this pillow. I used them in a LIving Room remodel , and my clients loved them too!
Date published: 2017-01-10
Rated 5 out of 5 by from Just What I Was Looking For!! I have looked high and low for a quality leopard print pillow forever!! When I saw this one in the Ballard catalog, it had "the look" I was looking for in a leopard print. I took a chance and ordered it hoping that the pillow was what I'd imagine it to be. I'm very particular about what I look for when I'm on the hunt for something and coming across this pillow was just that. Seeing leopard print pillows on sites like Pinterest and Domino, I knew what I wanted, but didn't want to spend a small fortune, either. The quality from Ballard is supurb and it looks like I paid way more for what I got! Way to go Ballard!! I will be ordering another one very soon!!
Date published: 2016-05-25
Rated 5 out of 5 by from FABULOUS! I GOT THE LUMBAR, & IT'S EVEN N-I-C-E-R than I had imagined/hoped! Well-made, nice feel to it and looks quite great! VERY satisfied!!! I liked it so much I ordered one for ANOTHER bedroom, and it just came! Happy, happy!
Date published: 2016-04-16
Rated 5 out of 5 by from LOVE Love, Love, Love! I needed a little "update" and thought new pillows would do the trick. These were perfect for me! Thanks!
Date published: 2016-03-21
Rated 5 out of 5 by from Chic, Elegant, Durable These pillows are what I have been waiting for. I have been looking for a high-quality leopard print and the wait was worth it! I bought two of these pillows and they add such an elegant look to our room. These pillows are a must-have!!!
Date published: 2016-02-21
Rated 4 out of 5 by from Nice quality but very orange in color I recently ordered and returned these pillows because they look much more orange than the picture shows. The overall quality was very nice, especially considering the reasonable cost. I just wish they were more true to color and not so orange on the sides.
Date published: 2017-08-16
Rated 3 out of 5 by from Not so great in person This fabric looks amazing in photos, so much so that it's featured in half of the decorating blogs I frequent, but in person it has quite a different appearance. The colors are much less elegant in person, much more shades of yellow and orange than in the photos, I was expecting golds, warm tans and brown. I really wanted to love these, but in the end they just look "cheesy" (both in color and general look). Sadly, they are going back. The construction and fabric quality was nice. The piping and hidden zipper was great... too bad about the rest.
Date published: 2016-05-13
Rated 2 out of 5 by from Underwhelmed I have wanted these pillows for ages and finally ordered, as well as the matching Nala stools for a new den. It is true that the color is not the best- far too orange. But what is a real bummer is the insert they send with it. Way too small for the size of the pillow. And anyone who k ones anything about decorating knows that to make pillows look great they have to be majorly stuffed! I will send back the insert and find another one. Disappointed overall.
Date published: 2017-12-06
Rated 2 out of 5 by from Too orange :( Been on the hunt for the perfect Leopard velvet pillow.. sad to say I was disappointed when this pillow arrived. Although great quality, the color in person is pretty far off from pictured online. The outer gold tones are much MORE orange than shown. Unfortunately wasn't the color I was looking for, if you don't mind the "Cheetto orange" color I would say go for it, great pillow otherwise.
Date published: 2017-10-14
Rated 1 out of 5 by from Not as pictured Orange looking and very unattractive . Sent them back and canceled those on back order. Not as pictured.
Date published: 2016-11-07
Rated 1 out of 5 by from This product looks cheap. These products were very disappointing because of the fabric, very cheap looking. I ordered 3, 2 square and 1 rectangle one. I had to return the square ones and cancelled the other. I would never recommend these.
Date published: 2016-10-13
Rated 1 out of 5 by from Very poor quality These pillows are very poorly constructed. It took 3 different orders of this pillow to receive a pillow without defects. When I finally received a pillow that was not defective, the seams ripped when I was putting the insert in. I would NOT recommend this product. However, customer service was truly awesome and issuing refunds for the defective pillows and ordering the replacement.
Date published: 2016-03-19
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Product:DP228-Serengeti Pillow Cover