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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Seaton Indoor/Outdoor Rug is rated 4.5 out of 5 by 60.
Rated 5 out of 5 by from Outdoor rug Beautiful rug! Excellent quality and looks beautiful with my outdoor furniture.
Date published: 2019-08-10
Rated 5 out of 5 by from Great neutral rug! The rug I purchased looks great in my dining room. The neutral color is perfect and has added the contrast I needed and the size looks bigger than I had expected-which was great. The rug has not flattened out yet-I am hoping with time it will.
Date published: 2019-07-31
Rated 5 out of 5 by from Just what I was looking for. I bought this rug to replace another one that I purchased from Ballard Designs 12 years ago. I am pleased with the quality.
Date published: 2019-03-24
Rated 5 out of 5 by from Beautiful, classy, durable These look great in my kitchen. The runner was wider than most, but looks great and is beautiful. Colors are gray and cream. Pattern is not too busy. They stay put with a thin rug pad under. We had a huge party with 100 people and the rug still looks brand new.
Date published: 2019-03-20
Rated 5 out of 5 by from love! I have this rug in my living room and I absolutely love it. We have three pets and I love the idea that it can't get ruined by them. Plus it looks expensive and its a cream color who would of thought I could get away with that, with 3 boys and 3 pets.
Date published: 2019-03-02
Rated 5 out of 5 by from Neutral Tone-on-Tone Rug I ordered this rug for my dining area. My photo may show a bit of a yellow undertone, but the rug is very neutral - not yellow, not gray.
Date published: 2019-01-08
Rated 5 out of 5 by from Perfect rug for high traffic areas I bought this rug in the spring for our lake house. It still looks great after a party with 100 people during rainy weather. It cleans off exceptionally easy. So glad I purchased it!
Date published: 2018-10-17
Rated 5 out of 5 by from Awesome rugs Great and inexpensive rugs for any room. They clean well and look great in our industrial loft atmosphere.
Date published: 2018-08-10
Rated 5 out of 5 by from Amazing door mat! I bought 2 of these as door mats, and absolutely love them! Just moved into my new home, and needed inside door mats that are both beautiful yet durable. Found!
Date published: 2018-08-05
Rated 5 out of 5 by from I love this outdoor area rug! I shopped around at length for an outdoor rug for my front porch and finally settled on this one. It is beautiful and durable, and so much more than I expected for the low price! So very pleased.
Date published: 2018-07-11
Rated 5 out of 5 by from Perfect color! The color is white but not too bright! Makes my covered porch look light and perfect with all my white rockers and swing!
Date published: 2018-04-23
Rated 5 out of 5 by from A Great Rug! Love this rug! When I ordered it, I initially was a bit concerned the rug was going to be too outdoor-ish for a bedroom. However, after unrolling it, I found the rug was better than I ever imagined and plush enough for the bedroom. A total winner!
Date published: 2018-04-22
Rated 5 out of 5 by from Love it, the 2 dogs are too! We bought this rug to replace a braided rug our dogs had destroyed (the braiding came apart from scratching). I took a chance with the light color after reading other reviews about it being easy to clean. After a wet and muddy winter I am please to report it is very easy to clean. The indoor/outdoor tight weave is fantastic; the dogs haven't been able scratch and pull up the loop at all. (so happy.) We put a soft memory foam rug pad under it, which makes it very comfy under foot. It looks so fantastic in our room and has really lightened up the room and makes it look bigger!
Date published: 2018-03-13
Rated 5 out of 5 by from Lovely Rug! We bought a runner and the 5' x 7'6" in the gray. We have dark wood floors and are about to paint our walls gray, and this rug just pops! It's soft underfoot and didn't take days for the rolls to smooth out. We've had other Ballard indoor/outdoor rugs, and they wear like iron. They stand up to foot traffic and aging pets.
Date published: 2017-05-23
Rated 5 out of 5 by from Beautiful and durable The home I'm renting has a creamy beige carpet (which I really dislike), the light color shows every speck of dirt and the carpet is just plain, bland and oh so boring. I bought this rug to use in the living room seating area for both durability and as a lovely enhancement to the design of the room. It has succeeded on both counts! Now instead of looking at the boring carpet, you see this gorgeous rug and it still looks brand new even though it's getting a ton of traffic. Highly recommend!
Date published: 2017-05-08
Rated 4 out of 5 by from Great rug for porch Great outdoor rug for our screened in porch. Fits perfectly under our dining table. Holding up well.
Date published: 2020-05-04
Rated 4 out of 5 by from Pretty but harder to vacuum This rug is quite beautiful. My only issue with it is the raised texture on the rug makes it difficult to vacuum, and the lighter color shows everything so it needs regular vacuuming.
Date published: 2020-02-24
Rated 4 out of 5 by from Love! Love this rug! Perfect for my tv room with kids running around. Only took off a star because I wish it came in 9x12.
Date published: 2020-01-28
Rated 4 out of 5 by from Tough tightly woven soft blue gray color. I took a chance on using a thin synthetic rug in a heavy traffic area of my kitchen. I’m happy with the choice being fully aware it’s an indoor-outdoor rug. It vacuums nicely and I hope I can easily spot clean drains or spills. We’ll see. It makes more sense than the softer wool rugs I’d used in the past. This way if it’s time to swap them out again, I won’t spend an arm and a leg. Plus it’s fun. I used a 1/3” hard wood rug pad to avoid slipping.
Date published: 2019-11-18
Rated 4 out of 5 by from Beautiful Laid flat after a couple of days beautiful design and seems like great quality. Unfortunately I had to return because it was more blue than grey
Date published: 2018-11-09
Rated 4 out of 5 by from many shades of grey..... I bought the grey though it has a bluish tone to it....I was hoping if was more of a greige.....may try to exchange for the other shade.
Date published: 2017-11-04
Rated 4 out of 5 by from Runner & door Rugs: great design, nice looking, sturdy, nice colors We wanted washable soft rugs for our new wood kitchen floors, yet hard to find with great design & colors. The next option was to order indoor/outdoor option (somewhat cleanable) from Ballard Design which gave us very nice rugs that look beautiful with many choices of design/colors & sizes.
Date published: 2017-06-19
Rated 4 out of 5 by from Unique Outdoor Area Rug I have had many outdoor area rugs recently and this one has a great high-low texture that is unique. I bought the cream colored one to put in a dark room that will house pinball machines and presumably excited players with beverages. It looks great and with a nice premium rug pad, it feels almost like an indoor rug. Subtracted one star for a slightly rough feel.
Date published: 2017-04-20
Rated 3 out of 5 by from Nice design but not comfy The design is beautiful what I did not expect is for the carpet to be so rough! Its not soft at all..and this is supposed to be an INDOOR/outdoor rug.
Date published: 2020-03-19
Rated 3 out of 5 by from Indoor use of rug If using inside you must have a pad. We have hardwood floors and it doesn't make it softer to walk on. Nice color and easy to vacuum. Looks good in our sunroom.
Date published: 2019-10-20
Rated 3 out of 5 by from Good value, using indoors I purchased the runner and the large 7'7" x 10'10" rugs in ivory. I would have given 5 stars except one side on both were not straight. If I were using out on patio, it would not bother me. The pattern shows up on the ivory color and I would say it has a hint of grey in it. I used a 1/8" felt rug pad under it.
Date published: 2018-11-16
Rated 1 out of 5 by from Poor quality control The rug started to unravel. Returning it for a refund
Date published: 2019-07-31
Rated 1 out of 5 by from Product is poorly made I thought I found the perfect entry way rug but was sadly mistaken. I order the 2.6x4.11 early May to find the item was backordered, no big deal I loved the rug. However once my item finally arrived in June the rug was not all that was expected, the fabric had been cut on a slant on both ends. Visibly unaligned on either end. Not only was this disappointing due to quality but also because I had already waited over a month to receive.
Date published: 2017-07-24
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Product:RW284-Seaton Indoor\/Outdoor Rug