Please enter valid email address.Your password will be reset and sent to your email account. Enter your Email Address and click 'Continue'Example: name@domain.comFor further assistance in retrieving your password, please call:
(800) 536-7551SubmitCancelForgot PasswordClose/BallardDesigns/US/Global/Popups/forgot_passwordEnter your email address
When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
18
If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Anonymous from
Best Rug AroundI have two other seagrass area rugs in my home. A runner in the hallway and one in the foyer. That's why I decided to buy a bigger one for the dining room. They are very easy to clean and indestructible.
Date published: 2022-03-13
Rated 5 out of
5 by
Mind Your Manors from
Sturdy, durable rugGreat quality. Lies flat. Slight grassy (but pleasant) odor which goes away over time. This rug has a thick, sturdy weave, so it’s neither soft on bare feet nor smooth for rolling a chair over. However, if you’re looking for a durable, woven rug, this is a great value.
Date published: 2022-01-24
Rated 5 out of
5 by
RAM10 from
So glad I purchased this rug.Looks so great in our music room I purchased a second o e for our great room.
Date published: 2021-12-31
Rated 5 out of
5 by
Beach house 1 from
Rug for our beach houseBeautiful texture and color for a more casual house like our beach house.
Date published: 2021-12-14
Rated 5 out of
5 by
Bicki from
No other company can match quality, look or value.I bought this rug 6 years before for my entry way and now again to freshen the entry way. The quality is excellent and the look is fabulous.
Date published: 2021-12-05
Rated 5 out of
5 by
Andi D from
Great rugSmells like sea grass for a couple weeks but otherwise, no complaints. I really like it.
Date published: 2021-11-21
Rated 5 out of
5 by
Pat R from
Great quality rug!I just love this rug in my entryway along with the Westcott Rope Mirror!
Date published: 2021-10-24
Rated 5 out of
5 by
Houston TX from
Natural and softReally pleased with this rug. Very happy it didn't have the typical seagrass smell. And it's very soft under bare feet!
Date published: 2021-10-12
Rated 5 out of
5 by
Jels from
Sea grass rugThis rug is very good quality. It lays flat within hours. It initially has a grassy smell that is not unpleasant. Recommended!
Date published: 2021-08-27
Rated 5 out of
5 by
PenL from
Sea grass rugGreat accent rug under my breakfast table. It’s fairly thick. Has a wet grass smell that will dissipate over time. Good value for the look
Date published: 2021-08-09
Rated 5 out of
5 by
Tybee girl from
Foyer rugI placed this rug in a foyer that gets lots of foot traffic, both human and canine.It wears well and goes with my coastal decor. The rug did have a grassy smell at first but went away in a few days.
Date published: 2021-07-24
Rated 5 out of
5 by
Teacher Terry from
Love it!Good quality and construction. The ordering and delivery process was easy.
Date published: 2021-07-20
Rated 5 out of
5 by
Sand and Sea from
Perfect beach house lookI love this rug in my beach house liven room. It completes the "sand and sea" theme I was going for. I do have to tuck in stray fibers now and then, but I rather expected that.
Date published: 2021-07-17
Rated 5 out of
5 by
Boltonbee from
Another great BD findJust what our beachside condo needed. Looks great and feels good on my feet.
Date published: 2021-06-15
Rated 5 out of
5 by
DB gardener from
Great clean look and holds up to heavy trafficI have bought this rug with different border colors many times. Great value and holds up to heavy traffic. Looks perfect in my dining room.
Date published: 2021-06-14
Rated 5 out of
5 by
Barbara in Texas from
Love this rug!I love our new seagrass rug. We have rustic furniture and it goes perfect. Definitely a 5 star purchase. Also the shipping was fast and the shipment tracking helpful. My only negative comment is that my cat wants to scratch his claws on it but he hasn't damaged it and hopefully he'll stop after the newness wears off. Otherwise I'd highly recommend this rug!
Date published: 2021-06-11
Rated 5 out of
5 by
Deonna Galbraith from
Sea grass rugIt is exactly what I wanted and expected for the price. Very light and easy to move if I want to change things up. This is for our lajehouse.
Date published: 2021-06-05
Rated 5 out of
5 by
Paul Ha from
The perfect fitThe Seagrass Area Rug was exactly the right size, color, and texture we were looking for. The staff was extremely helpful.
Date published: 2021-04-06
Rated 5 out of
5 by
Organic lover from
RunnerI just purchased this runner but it looks great so far.
Date published: 2021-03-16
Rated 5 out of
5 by
Beajay from
Seagrass rugsLove my seagrass rugs. I have purchased 5 in the last 15 years. Bark trim is my favorite. Nice clean look and very affordable
Date published: 2021-03-14
Rated 5 out of
5 by
Anonymous from
Beautiful, well made, strong.ALWAYS A FAVORITE! This rug is sturdy, made well, can take a household with pets and children and still look great! It is not the softest on feet, but i often layer other rugs on top, so that is not a huge issue. I’m an interior designer and buy this rug for clients often. Fits a costal, traditional, or modern design.
Date published: 2021-03-14
Rated 5 out of
5 by
Carol L from
Seagrass area rugA great area rug...however, took a while to get rid of the seagrass smell!
Date published: 2021-03-04
Rated 5 out of
5 by
SEBailey from
Great PurchaseBeautiful rug and super sturdy. Love that it has non-slip backing to keep it from moving around. Fast shipping as well.
Date published: 2021-03-03
Rated 5 out of
5 by
Lynne U from
I bought this rug for a heavily used room. So far it is great with dogs and teenage boys.
Date published: 2021-02-05
Rated 5 out of
5 by
AnneMargaret from
Sea grass area rugVery well made, stylish, very reasonably priced. Perfect addition to my mud room.
Date published: 2021-01-04
Rated 5 out of
5 by
LCarroth from
LovelyLooks really nice under our kitchen table. So far, very durable with kids & pets.
Date published: 2021-01-04
Rated 5 out of
5 by
Lynne U from
Sturdy Rug for heavy trafficI bought this rug for a heavily used room. So far it is great with dogs and teenage boys.
Date published: 2021-01-04
Rated 5 out of
5 by
SSTL from
Look and qualityRug looks great and awesome quality. I’ve bought several over the past years.
Date published: 2021-01-03
Rated 5 out of
5 by
Malissa from
Seagrass rugLove these rugs, I purchased two. They serve as a great entry way statement as well as a base for the other rugs I layered them with
Date published: 2020-10-24
Rated 5 out of
5 by
CFarr from
Seagrass Area RugIt's look a good looking rug & takes less than a week to completely flatten out.
