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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by December 19th at 11 p.m. EST.

Next Day Service

Need a last-minute gift?
Order by December 21st at 4 p.m. EST and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 12th at 11 p.m. EST to guarantee standard delivery by December 23rd.

Shipping Information Chart

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by
December 19th at 11 p.m. EST.

Next Day Service

Need a last-minute gift?
Order by December 21st at 4 p.m. EST and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 12th at 11 p.m. EST to guarantee standard delivery by December 23rd.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Sawyer 1-Light Pendant is rated 4.1 out of 5 by 9.
Rated 5 out of 5 by from Gorgeous We are really enjoying these lights over our bar area. They are nice because they aloe you to have a fixture without bloackin the view of our kitchen. I highly recommend them. We even installed them ourselves. They were easy to install. The pole covers all of the wires and makes it easy to hang them all at the same level.
Date published: 2017-01-31
Rated 5 out of 5 by from Fast shipment Well packed. Above all, love the two lights! Hip, edgy and a great design. These lights cast a a very bright light.
Date published: 2015-10-19
Rated 5 out of 5 by from Love, love, love the Sawyer Pendant Light Just remodeled our kitchen/dining area and replaced the old chandelier with the Sawyer Pendant Light and we are so happy with it! We purchased an Edison bulb as the pendant light does not come equipped with a bulb. The look is very cool and hip. Very reasonably priced for the overall feel it adds to the room.
Date published: 2014-03-28
Rated 5 out of 5 by from L-O-V-E I hung 2 of these over my kitchen island. They are gorgeous! I love their simplistic style.
Date published: 2014-02-17
Rated 5 out of 5 by from Amazing I just hung this light in my breakfast room and I absolutely love it. Everyone that has seen it so far thinks it's fabulous. It fits perfectly in small and larger areas. I have a 52" round table in my breakfast room and this is perfect. It is one of those pieces that makes a statement.
Date published: 2013-11-01
Rated 4 out of 5 by from Looks great, once it's up! Installed it looks amazing! But just FYI, the quality of the stem/hardware isn't top notch. Just be careful installing as parts are a bit flimsy and the finish can come off when trying to put the pieces together. Once it's up it's great though.
Date published: 2016-06-23
Rated 4 out of 5 by from Beautiful! I hung the bronze version of this yesterday in my eat-in-kitchen. It is a HUGE step up from the builder grade light fixture it replaced. The instructions could be a little more clear, but they're doable. My only complaint is that the threading compound that's included got on one of the rods, and took the bronze finish off. I'm going to live with it, but if you get this, I suggest NOT using the treading compound included. Just keep an eye on it so that all the rods are always screwed tight and you won't have to worry. Otherwise, I really love it thus far!
Date published: 2015-11-28
Rated 2 out of 5 by from It was not at all worth the price. The quality is cheap. Found something similar for less & better quality. Waste of my money
Date published: 2015-07-02
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Product:LC756-Sawyer 1-Light Pendant