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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Savoy Spool Bed - Queen is rated 4.7 out of 5 by 40.
Rated 5 out of 5 by from A touch of old style class The Savoy Spool Bed is wonderful, sturdy in design, and brings a rich feel into any room
Date published: 2019-10-29
Rated 5 out of 5 by from GORGEOUS! Nothing else to say except this bed is absolutely gorgeous. It is still sitting in the guest room not yet put together but I find myself looking in frequently just to see the pieces! It is thick and beautiful and just looks like top quality. I need you to make this in a king size please!
Date published: 2019-09-11
Rated 5 out of 5 by from GORGEOUS! This bed is just gorgeous, it looked great in the catalog and online, even better in person! I have not put it together yet, so it is just leaning against the wall in my guest room but I find myself walking by that room every so often just to look at the bed leaning against the wall, it is THAT good!
Date published: 2019-08-07
Rated 5 out of 5 by from Amazing Bed Very Impressive - The finish is smooth and pristine. I sincerely am still in amazement of the quality of this bed, It's SOLID no wiggle or movement whatsoever ! like a $5K bed is how it feels - I love it so much I ordered another one for a guest room in the antique white finish. Definitely won't disappoint.
Date published: 2019-07-27
Rated 5 out of 5 by from Great quality I bought this bed in black a month ago. Very well made & looks great!
Date published: 2019-06-29
Rated 5 out of 5 by from Vintage spool bed - Quality reproduction Always wanted a spool bed but never found just what I was looking for. Leave it to Ballard's to have one! Shipped fast, heavy, well made - LOVE the look with my Ballard bedding. Many compliments! Used a standard box spring with the mattress. Easy to put together - screws were 1/4 inch to short to add all the required hardware (lock washer).
Date published: 2019-04-19
Rated 4 out of 5 by from Hope it last? Bed is very pretty. Looks a little like a baby bed in the off white. The washers and nut/bolts do not work together. Unable to use washers. Bed did have a crack in sideboard. Maybe just the paint.
Date published: 2021-02-16
Rated 4 out of 5 by from Great look Very nice looking bed. I thought it would have a smaller old bed feeling being so open, but it has a very large presence and gives a more contemporary feel than I expected. Seems a little short as I can hardly get sheets on let alone tuck a wool blanket in at the foot, even with the mattress all the way against the headboard.
Date published: 2019-11-28
Rated 4 out of 5 by from Pretty bed. Flawed hardware. Agree with both previous reviews that bolts holding the bed together are too short to allow for use of the lock washers. Significant but easily rectified hardware flaw. Ballard should correct bolt length before letting more beds ship and should send improved bolts to those who already purchased the bed. Also frame is a bit of a tight fit around mattress and bedding.
Date published: 2019-05-17
Rated 3 out of 5 by from Expensive bed that chips and bolt too short I put a lot of thought and hard earned money into this purchase. After assembly I have all the spring washers leftover,which means it will end up wobbly eventually, and pieces of wood that chipped. I treated this with kid gloves. I sincerely hope it’s not an indication of damage to come.
Date published: 2019-05-03
Rated 2 out of 5 by from Holy heavy brushstrokes, Batman!! I saw this bed in the store while we were in VA. I couldn’t believe how beautiful it was. I ordered it when we got back home and it arrived today. It’s covered in black marks, the paint looks like thick, goopy chalk paint with mega brush strokes, and the bolts are way too short. I couldn’t use the spring washers. Such a bummer. I was so impressed with the one on display!
Date published: 2019-07-24
Rated 1 out of 5 by from Beautiful but headboard splintered I purchased this bed last year. It’s only been slept in about 5 times (guest bed) and the head board completely splintered - huge crack down the middle of it. I’m extremely disappointed in the lack of quality in the wood. Especially for the price I paid!
Date published: 2020-04-04
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Product:MB488-Savoy Spool Bed - Queen