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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Salerno Console Table is rated 5.0 out of 5 by 8.
Rated 5 out of 5 by from True furniture quality Lawdy, I love this piece of furniture! Not only is it aesthetically pleasing, the materials and craftsmanship are quite impressive for the price-point. I've ordered a lot of things from Ballard, and I'm always impressed by the level of care that each piece is packaged and shipped with, and this was no exception. As someone else in the reviews mentioned, you should have two people unpack and set this up. I managed on my own, but you will run the risk of scratching your floor or the piece if you try it yourself. This cabinet has some heft to it! The cord management system is excellent, and the one feature you will be pleased with is that the entire back of this cabinet consists of two doors that slide open and closed with a cord opening in the middle. If you're worried about the wood trim on this piece as I was (I wondered if it would look cheap or faux) don't worry! It's a lovely quality and perfectly enhances the cream color of the rest of the cabinet. The hardware is gorgeous and also lends to the overall quality of the piece. Totally in love with this one!
Date published: 2018-03-27
Rated 5 out of 5 by from Well designed & built Really impressed with this piece . Attention to detail and features are one of the best I have seen. Love all the cord management options. Includes a leveling feature along with a screwdriver - what a concept!!! And even anti-tipping hardware. Really impressed. Want more pieces like this!
Date published: 2017-09-21
Rated 5 out of 5 by from Worth the Money I LOVE this console! It was delivered to my home a little over a week ago and I've already received several compliments. It was delivered in a huge, well secured and packaged box. I would recommend using two people to unpack and set it up. Although I did it myself, you could easily damage the item or your floor if you don't have help. I ordered the console with the cream finish and it fits in well with my hardwood floors and acacia dining table. Again, I LOVE this console! If you've been thinking about buying it...treat yourself!
Date published: 2017-09-05
Rated 5 out of 5 by from Beautiful This is a really well made cabinet. Was looking for something that I could use as a media cabinet, this fit the bill. It looks great and is the perfect size. So happy I purchased it.
Date published: 2016-11-09
Rated 5 out of 5 by from Beautiful wood and iron features Solid. Had in=home delivery which was great! Arrived on time and excellent piece!
Date published: 2016-10-11
Rated 5 out of 5 by from Stunning and unique Absolutely love this cabinet! Looked for a long time to find something that would compliment my decor. This is definitely the one. The color is a light cream, not yellowish so looks fine with my white woodwork. The accents are more of a dark bronze than black. Arrived assembled and in excellent condition. So happy with this purchase!
Date published: 2016-09-20
Rated 5 out of 5 by from Perfect Fit! We love this piece of furniture. We have looked for years to find a narrow cabinet to fit under a piece of Art. We can use it to store things. The hardware is nice quality too!
Date published: 2016-07-05
Rated 5 out of 5 by from Perfect My media console was delivered to my front foyer and was so well packaged and protected. It fit perfectly under my wall mounted flat screen TV. I ordered the cream with dark oak doors... stunning ! very well built with multiple openings in back, sides and between interior sides to accommodate all wires necessary. The hardware and glass doors give it a rustic yet contemporary flare that fit right into my Florida home. And yes the remotes do work through the glass doors. The TV components inside do generate heat with the doors closed while running a simple fix would be to leave doors ajar while operating if needed. So far we have had no problems. I do love this item !
Date published: 2016-06-02
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Product:MS030-Salerno Console Table