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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Sablon Tufted Loveseat is rated 3.7 out of 5 by 12.
Rated 5 out of 5 by from Terrific I ordered this piece for my apartment. It is my primary sofa for watching tv, relaxing, and working. It is supportive and comfortable. It is not a piece you sink into; I prefer a firmer, more supportive seat. I purchased the velvet upholstery with a dark finish. It is beautiful and a perfect size for apartment living. I receive constant compliments.
Date published: 2014-07-03
Rated 5 out of 5 by from Great details! I am very pleased with the quality of the piece and attention to detail with the upholstery (good seams, welting, etc.)
Date published: 2013-09-16
Rated 5 out of 5 by from exactly as described This sofa is exactly as described. The upholstery is high quality, and the size is perfect a small space. With so many oversized pieces of furniture flooding the market I was having a hard time finding a sofa for my small study, and that also wouldn't block my windows, and I absolutely love this-timeless styling and great quality.
Date published: 2013-02-15
Rated 5 out of 5 by from Great little sofa! This is the perfect sofa for a small room. It seats two in comfort... as well as the occasional Golden Retriever! We're very happy with this purchase.
Date published: 2012-06-23
Rated 5 out of 5 by from Gorgeous, gorgeous, gorgeous! I bought this sofa for its size and tailored look, but I am pleasantly surprised by how comfortable it is. The sand velvet is plush and soft and looks much more expensive than it was. Beautiful!
Date published: 2011-10-17
Rated 5 out of 5 by from This was exactly as ordered, exactly what I wanted and the perfect fabric. I am glad that I checked out the swatches before ordering because web colors are not truly correct. I was looking for a certain shade to blend and the swatches were the way to go! The sofa is the right size, the right shade and I was not interested in softness...it's a bit stiff but where I have it, that's what I want. Not the right sofa for a comfy, family style room. But, what I was looking for and Ballard's delivered. Thanks!
Date published: 2011-10-17
Rated 5 out of 5 by from Perfect diminutive loveseat We have this loveseat in oatmeal and we love it. It is now a favorite reading spot for each of my four children. It fits nicely under a large window without impeding the view outside. This piece is well crafted, elegant and simple at the same time, and is much more comfortable than I expected from its boxy frame. Everyone who sees it for the first time says they love it. I am thrilled that I found this piece to fill a spot under a favorite window, and am glad I didn't settle for something else.
Date published: 2011-09-02
Rated 5 out of 5 by from great sofa It's comfortable and the fabric we chose makes it fun, while the tufting keeps it traditional.
Date published: 2011-05-19
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US114-Sablon Tufted Loveseat