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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Rutland Barstool is rated 4.6 out of 5 by 27.
Rated 5 out of 5 by from Great addition to kitchen The barstool is unobtrusive and looks so different and eclectic in a fairly conservatice kitchen. Adds a nice touch!
Date published: 2012-09-02
Rated 5 out of 5 by from Very sleek and modern Product very well made, but light and easy to move. Very please with product.
Date published: 2012-07-27
Rated 5 out of 5 by from Exactly what I was looking for Exactly what I was looking for. Just the right size and very sturdy. Surprisingly comfortable.
Date published: 2012-05-13
Rated 5 out of 5 by from Perfect!!! Love this stool!!! We wanted a minimalist look for our counter. Fit the bill perfectly. They are very sturdy and we like the finish on them. The little back support really works. Only thing they need are better pads for the feet. The ones they come with only last a couple of days and then become unstuck. They do need something if they are to be used on tile or wood flooring but easy to remedy with new ones from the hardware store.
Date published: 2012-04-27
Rated 5 out of 5 by from great for a small space. Our living/dining area is small and these stools are so minimal they take up very little real or visual space. The room actually looks bigger with them tucked under the countertop bar.
Date published: 2012-01-18
Rated 5 out of 5 by from Sturdier than I expected. This stool is great, and sturdier than I expected. I chose the black iron because we had previously purchased (not from Ballard) some wooden counter stools. Out of four stools, two of them cracked along the backs the first time someone sat in them. These black iron stools are very well made and fit both contemporary and classic design tastes. The backs are a little lower than I was expecting, but I have really grown to like that feature because it doesn't obstruct the view through to the kitchen in my open floor plan home. :)
Date published: 2012-01-09
Rated 5 out of 5 by from Happy with these bar stools Just the height we needed. The backs provide a bit of support, but they're short enough that we can tuck the chairs under the counter. Chairs are a good weight -- heavy enough that they're substantial, light enough that they're easy to move. We really like how they look too. If you use them a lot, I'd recommend investing in cushions -- can get uncomfortable after awhile otherwise.
Date published: 2011-11-13
Rated 5 out of 5 by from Simple,sturdy,classic, yet modern Arrived quickly, padded safely, exactly what I hoped for...simple, sturdy, classic, yet modern.
Date published: 2011-11-05
Rated 5 out of 5 by from This is my second one I was so please with the first Rutland Stool I purchased a second to fill out the seating at my counter. I is attractive, as well as comfortable. I
Date published: 2011-11-05
Rated 5 out of 5 by from Perfect! My traditional cream kitchen needed a touch of black and a touch of industrial and these stools are perfect! Well made, too.
Date published: 2011-09-10
Rated 5 out of 5 by from Love it! It is just what we wanted and looks great in our kitchen. We couldn't be more pleased.
Date published: 2011-09-07
Rated 5 out of 5 by from Really great design--unlike any other I am trying to bridge the illusive gap between traditional and modern in my kitchen and these stools are perfect at my island. I haven't seen anything like them anywhere else. Their design is so simple that they don't look too anything--they're perfect. Also, they are very well made--heavy and sturdy with a surface that can take life's hard knocks without chipping.
Date published: 2011-08-22
Rated 5 out of 5 by from This product is a good fit for all decorating styles I love these counter stools. They are sturdy, very comfortable and easy to move since they aren't at all heavy. They more than meet my expections.
Date published: 2011-07-29
Rated 5 out of 5 by from Strong and Beautiful I love the architectural, industrial look of these stools. They arrived assembled (a plus), and ready to use after I put felt pads on the feet. They are perfect for a quick meal or snack at the breakfast bar. I wanted stools that weren't "the same old thing" but also didn't break the bank - the Rutland Stool fits the bill!
Date published: 2011-03-21
Rated 4 out of 5 by from Looks great This is a great looking stool. It has an artisan feel to it, but it is not American made, of course. The quality is good, albeit a simple construction method and materials. For what it is, it seems overpriced. Nonetheless, we have received compliments from visitors on the look and uniqueness of these stools. Comfort is good. Others have noted that the support cross-braces are uncomfortable on the feet - which is true if you are in bare or stocking feet, without shoes. Otherwise, the stool is comfortable to sit on for reasonable periods of time, at least.
Date published: 2012-04-12
Rated 4 out of 5 by from Sturdy, nicely designed counter stool I bought three of these for my kitchen island. They're a true black color, and the design is simple and modern. They're sturdy and don't tip easily-- I have a 2 year old who climbs on and off them all day and even at 30lbs, doesn't tip them. Like any piece of furniture that rests on hard wood/tile floor, you'll need to add gripper pads to the bottom of the feet to keep the stools from sliding, and to protect your floors, but those are inexpensive and easy to find.
Date published: 2012-04-06
Rated 4 out of 5 by from I love them! The lines are simple so they are totally unobtrusive. They go perfectly with my marble top wrought iron chef's table.
Date published: 2011-09-09
Rated 2 out of 5 by from Disappointed in the Quality I have recently ordered five major items from Ballard and been thrilled with all of them but these bar stools. The back was welded a little cockeyed, the legs didn't sit flush, and overall it was a very anemic-looking effort. Not the quality I have come to expect from Ballard. Everything else I have gotten from them has been absolutely top notch, though, so I will not hold these against them. I will be going to the trouble to ship four of these back, though.
Date published: 2011-09-03
Rated 1 out of 5 by from looks great, very uncomfortable. I purchased these bars stools because I absolutely love the look. Unfortunately they are the most uncomfortable stools to sit on. I then purchased pads for them, still very uncomfortable. All in all not a good product.
Date published: 2011-10-14
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Product:ST324-Rutland Barstool