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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Rubber Boot Tray is rated 4.8 out of 5 by 1158.
Rated 5 out of 5 by from The test of time — We have owned two of these trays for close to ten years. They have withstood years of muddy and snowy boots and shoes, and still look like new. The rubber is thick, yet pliable, and cleaning with a hose is super easy. We just purchased an additional two trays for our guest cabin, anticipating a winter of ski boots. Thrilled that this excellent product is still available!
Date published: 2022-11-28
Rated 5 out of 5 by from Great non-boot use I bought this initially for muddy shoes and sneakers, but when we moved and gained an attached garage, I really did not need it for what I intended anymore. However, it solved a different problem in our household (see photo) and now serves as protection for the wood floor at our cats' feeding station. It's the perfect size. Love this thing - very durable and can serve a purpose beyond a boot tray. :-) Yet another great Ballard product!
Date published: 2022-11-13
Rated 5 out of 5 by from Great Quality Product Heavy duty, nice looking rubber boot tray. Would recommend.
Date published: 2022-11-11
Rated 5 out of 5 by from Boot tray It is clean looking & decorative to use inside the house other than in garage etc. Looks so much neater to set shoes on the tray instead of just lining them up on the floor.
Date published: 2022-11-08
Rated 5 out of 5 by from Great boot tray! Perfect size. Fits 4 pair of boots. I bought one for each of my entryways!
Date published: 2022-11-03
Rated 5 out of 5 by from Problem solved This rubber boot tray is very well made and is the perfect size for several pairs of wet/muddy shoes/boots!
Date published: 2022-10-31
Rated 5 out of 5 by from Perfectly tidy entryway Love it! Our guests were placing their shoes on the entry carpet so this resolved that perfectly & neatly! It did have the rubber smell initially but that has gone away. Note: for shoes larger then mens 13, they won’t fit the normal way- but I wouldn’t want it any larger anyway ;)
Date published: 2022-09-30
Rated 5 out of 5 by from Great not tray I bought this for my son and daughter-in-law who live in Maine and they love it. It was much heavier and sturdier than I expected so it should hold up to their winters. And it still looks beautiful. A nice true black color.
Date published: 2022-09-24
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Product:AM817-Rubber Boot Tray