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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Natural Jute Rope Tieback is rated 4.8 out of 5 by 28.
Rated 5 out of 5 by from Good classic features Very nice tiebacks, simple and classic. Was not happy with how long it took to receive them however, over a month.
Date published: 2014-04-10
Rated 5 out of 5 by from Nice chunky tiebacks! The tiebacks are exactly What I was looking for a great price. You cannot go wrong with these tiebacks! They are thicker than they appear in the image.
Date published: 2013-11-25
Rated 5 out of 5 by from Looks great with burlap drapes...... I ordered these to go with the lined burlap curtains, and they look great together! Very substantial rope with delicate end caps. Nice price, too!
Date published: 2013-10-21
Rated 5 out of 5 by from Perect my drapes needed a perk up, this did it, very pleased.
Date published: 2013-10-10
Rated 5 out of 5 by from Classy The tie back is a nice accent for the burlap drapes- very functional, too.
Date published: 2013-07-01
Rated 5 out of 5 by from Great nautical look These go great with the Burlap draperies, gives them an almost nautical look which is what I wanted.
Date published: 2013-04-23
Rated 5 out of 5 by from Looks great and very functional! The tiebacks arrived quickly and look just like the picture. Nice, heavy, quality material that looks great against my burlap curtains!
Date published: 2013-03-04
Rated 5 out of 5 by from This product cant be beat These tie backs are perfect for any drape. Perfect size and very noticeable. The price is also great. Finally an accessory that is not overpriced and looks expensive. Thank you!
Date published: 2013-01-05
Rated 5 out of 5 by from Great purchase We purchased the Natural Jute rope tieback and couldn't have found a better match for our family room. We had considered trying to make a rope tie back but when we saw how reasonable this one was and how great it looks, there was no other way to go!
Date published: 2012-11-09
Rated 5 out of 5 by from Thank you Ballard for offering thick rustic rope tie backs at a decent pricepoint. They accent the Ballard burlap drapes perfectly.
Date published: 2012-09-29
Rated 5 out of 5 by from Bought more!!! They look great on drapes that I have covering a slider we have in our condo. I liked them so much that I ordered another set (with drapes I purchased from Ballard's) for a guest bedroom I have in my home.
Date published: 2012-09-15
Rated 5 out of 5 by from BEAUTIFUL These tiebacks look great with any decor. They blend in well and show themselves nicely with any drapery. I'm proud to have them in my home.
Date published: 2012-07-01
Rated 5 out of 5 by from great product I love to chuncky size and look of these tie-backs; More contemporary looking than traditional tiebacks. The price was great, too. I bought the Natural Jute. My Only regret is that I did not also get the off-white ones. When I went back to order two sets of the off-white, they were already sold out. Too bad for me :(
Date published: 2012-01-20
Rated 5 out of 5 by from Perfect Final Touch I ordered the natural rope tiebacks for the burlap curtains I had purchased earlier. They are the perfect final overall touch to my other purchases.
Date published: 2012-01-19
Rated 5 out of 5 by from Exactly what I had in mind These tie backs look exactly as they do in the picture, but they are light weight and supple, not coarse and heavy.
Date published: 2011-10-31
Rated 4 out of 5 by from Good product Great with burlap panels, but no brackets included.
Date published: 2014-04-16
Rated 4 out of 5 by from Need 2 The tie at the end should be something more rustic. A rustic metal loop would be great! Funny thing, they are not sold in pairs. You need 2 for one curtain.
Date published: 2012-09-28
Rated 4 out of 5 by from Substantial I got the natural jute one to go with the burlap panels, just like the other reviewer wrote about. I do wish though they had the off-whilte cotton one available when I ordered them. The tie-backs are very substantial and rugged and they do look good. However, I do echo the other reviewer that in order for it to look like the picture on the website, you may have to find another way to anchor the tie-backs on the wall somehow first. I don't have such anchors, so I just hook it back to the loop at one of the ends. Luckily they are staying up so far so I am just going to leave them like that.
Date published: 2012-08-24
Rated 3 out of 5 by from The rope is a little chunkier than I thought it would be. Since the tiebacks are a bit larger and more rustic than what I imagined I haven't used them but will keep should I want to tie back the drapes I purchased.
Date published: 2015-02-15
Rated 3 out of 5 by from Nice, but attaching is not "pretty" Overall nice looking, but difficult to understand how to hang without the attaching rope showing.
Date published: 2012-01-19
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