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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Rope Doormat is rated 4.8 out of 5 by 96.
Rated 5 out of 5 by from Beautiful doormat High quality, beautiful, worth the price! Would purchase again.
Date published: 2021-09-12
Rated 5 out of 5 by from Door mat Looks great on my porch! Great color and quality. Very happy with it.
Date published: 2021-09-12
Rated 5 out of 5 by from Great Rope Doormat I love my new rope doormat...and my guests do too!
Date published: 2021-08-11
Rated 5 out of 5 by from Great door mat I think this may be the best outdoor mat I have ever found. Better than those coca mats.
Date published: 2021-05-14
Rated 5 out of 5 by from Great rug Beautiful and stays dry in rain. Very pleased with this rug
Date published: 2021-03-14
Rated 5 out of 5 by from Rope Doormat in wet area Substantial coverage and I know will hold up and drain in rain.
Date published: 2021-01-04
Rated 5 out of 5 by from Perfect front door mat This makes such a wonderful statement at my front door!
Date published: 2020-11-17
Rated 5 out of 5 by from Wonderful addition I bought one for the deck and now I got one for the front door! The house is nautical themed, so these door mats look awesome!
Date published: 2020-09-27
Rated 5 out of 5 by from Winner This door mat is heavy duty and attractive. It's not low profile but not an issue if you have a raised sill plate.
Date published: 2020-09-18
Rated 5 out of 5 by from Perfect Beach Doormat We love this doormat-my husband has commented on it more than once, and he usually wouldn't notice a doormat. It's made with the type of rope used for fishnets, so can withstand the heat and humidity of Florida. Attractive color combination. Effective at keeping sand out of the house. Easy to clean
Date published: 2020-09-13
Rated 5 out of 5 by from Great mat Looks great and is very durable. The colors stand out and appears easy to clean
Date published: 2020-09-08
Rated 5 out of 5 by from Beautiful and high quality. I love this. Unlike the other doormats I tried for our backdoor, water does not pool on this. And this looks really high end.
Date published: 2020-09-03
Rated 5 out of 5 by from Love it! Beautiful color and high-quality construction. It looks very welcoming on my front stoop!
Date published: 2020-08-24
Rated 5 out of 5 by from Nautical Door Mat This is a great doormat! I love it! well made and looks very anutical.
Date published: 2020-07-29
Rated 5 out of 5 by from Doormat Love this product I ordered for back door and front door. Lightweight and doesn’t bog down with rain nice summery look
Date published: 2020-07-29
Rated 5 out of 5 by from Navy and White Rope Doormat Excellent quality and looks great! I am very pleased with may purchase and fast shipping. Thanks a bunch
Date published: 2020-07-24
Rated 5 out of 5 by from Perfect Great door mat love it for my front door very durable
Date published: 2020-06-05
Rated 5 out of 5 by from Heavy and well made Beautiful and durable. A little rough on bare feet but perfect mat to place at rear door on porch.
Date published: 2020-05-17
Rated 4 out of 5 by from Mat It’s a nice mat. Not sure if it is worth the price but it looks good by my front door. Has stayed clean and still looks new. I will see how it looks after months of use to determine if the price point is deserved. Love Ballard Designs!
Date published: 2022-09-03
Rated 4 out of 5 by from Rope Doormat Looks very nice! Bumpy to stand on and corners may curl up a bit so be aware not to trip on corner. I bought 2 because love the look.
Date published: 2022-07-15
Rated 4 out of 5 by from Unique Look Looks great on the porch! It needed a mat (or another thin rug) underneath to keep it from slipping, but otherwise I'm very satisfied.
Date published: 2021-03-06
Rated 4 out of 5 by from Lovely addition to my front step looks beautiful and is functional as a door mat but it slides around as there is no non slip backing (not sure you could add that to rope anyway).
Date published: 2021-03-04
Rated 4 out of 5 by from Rough going Not good for walking on while barefoot! Otherwise very striking with our blue house.
Date published: 2020-09-08
Rated 3 out of 5 by from Door Mat It really is a good looking rug, but on our wooden porch it slides like crazy and is dangerous. I spoke with customer service and their suggestion was to buy a rug pad. I guess I will, but seems odd for an outdoor rug.
Date published: 2021-08-31
Rated 3 out of 5 by from Not good with bare feet. Slide on our deck a bit. Very thick. Painful to step on with bare feet. But look great and seem built to last.
Date published: 2021-07-13
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Product:RD367-Rope Doormat