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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Reynolds Indoor/Outdoor Rug is rated 4.8 out of 5 by 72.
Rated 5 out of 5 by from Indoor/outdoor rugs Good quality indoor/outdoor rug. Can’t believe this is also useful outdoors! You can never go wrong with Ballard Designs.
Date published: 2019-11-01
Rated 5 out of 5 by from Elegant Outdoor Space Love this rug. It gives a great pop of color and elegance to my outdoor space.
Date published: 2019-10-18
Rated 5 out of 5 by from Don’t hesitate Beautiful rug good quality and looks great in my Living room!
Date published: 2019-09-27
Rated 5 out of 5 by from Indoor/outdoor runner. I love the durability. The runner looks even better then it did it the catalog. One of the best purchases I’ve ever made.
Date published: 2019-08-23
Rated 5 out of 5 by from Gorgeous Pattern and Color Love, love love this rug. I put it out on my patio and quickly roll it up at the end of the day. I have smaller ones (different pattern, same material) from Ballard Designs in my mudroom. I have had them for 3 years - so low maintenance - it is why I returned to Ballard for these new ones for outside. I purchased the blue/green shade - it is beautiful.
Date published: 2019-08-10
Rated 5 out of 5 by from What a rug!!!! Originally bought for my kitchen but was a tad too big. Too pretty to put outside so swapped it out for a rug in a different room. Absolutely ❤️ it!!!
Date published: 2019-08-04
Rated 5 out of 5 by from A definite winner! Great rug! Shipped on time & looks great! A definite winner!
Date published: 2019-08-02
Rated 5 out of 5 by from A definite winner! Great rug! Shipped on time & looks great! A definite winner!
Date published: 2019-08-02
Rated 5 out of 5 by from Great rugs! These look great and are very functional. I highly recommend.
Date published: 2019-07-31
Rated 5 out of 5 by from Favorite indoor outdoor rug yet Love these rugs. We have two inside by our doors and they have held up so great with two big gatherings in our home (150 people and 50 people) as well as the day-to-day of kids and friends in and out. They are really a great style too!
Date published: 2019-07-30
Rated 5 out of 5 by from Great outdoor rug! I have had many compliments on this rug on my front porch. I never took it in during a snowy Michigan winter and it still looks like new.
Date published: 2019-07-27
Rated 5 out of 5 by from Pulls the outdoor space together Great looking! I bought the taupe (2 of them, 8X10) and used duct tape underneath to join the seam so they fit a the shape of my long outdoor balcony. Just right.
Date published: 2019-07-23
Rated 5 out of 5 by from Sophisticated rug Unrolled great, lays very flat. Cleans up well as my kids already dragged mud over it.
Date published: 2019-07-22
Rated 5 out of 5 by from No complaints! Better than I expected! Also easy to clean; notably fur ball remnants...
Date published: 2019-07-21
Rated 5 out of 5 by from Oh I love this rug! I bought this for the front porch. I love the bold pattern! It’s true the background if off white to cream, but that works well for me. It took a while for the corners to lay flat but it’s great now. It seems well made and I expect to enjoy it for a long time! All I need now is one for the patio!
Date published: 2019-07-19
Rated 5 out of 5 by from Reynolds indoor/ outdoor rug Very happy with this rug in my house for summer ! Easy maintenance for high track areas and looks stylist too !
Date published: 2019-07-18
Rated 5 out of 5 by from Game Changer I purchased this rug for my modern farmhouse dining room. The modern design and bold colors give a wow factor to the antiques and neutral decor! Love it
Date published: 2019-07-15
Rated 5 out of 5 by from Love my Rugs! Love the Reynolds rugs I bought for my kitchen spaces! Ballard rugs are always worth the money! Looks great and very functional!
Date published: 2019-07-06
Rated 5 out of 5 by from Beautiful update This rug is a beautiful update to a traditional kitchen. It also cleans SO well. My granddaughter dropped some blackberries on it (then walked on some!) and they came out Without a problem.
Date published: 2019-07-03
Rated 5 out of 5 by from works well in all weather i am amazed at how quickly it dries after a rainy day.
Date published: 2019-06-23
Rated 5 out of 5 by from Beautiful Rug This is a quality rug. Just beautiful. Do not hesitate to buy it. There are enough photos which is why I didn't include one.
Date published: 2019-06-10
Rated 5 out of 5 by from great rug! I love this rug! Thin enough to use by an entrance.
Date published: 2019-06-10
Rated 5 out of 5 by from Awesome Rug! I have been looking at this rug for over a year now for my front porch and I finally took the plunge. It is exactly as pictured and exceeded my expectations. I absolutely love this rug. I will be getting another for my back porch.
Date published: 2019-06-08
Rated 5 out of 5 by from Updated Look! Replaced my traditional pattern front porch rugs with this new look. Very happy with the update. Beige color blends well with my taupe siding.
Date published: 2019-05-29
Rated 5 out of 5 by from Exactly right! I've been looking for a rug to match my dining chairs and the color of my walls.. This rug is perfect! I just love it!
Date published: 2019-05-27
Rated 5 out of 5 by from Beautiful & different Love this rug...great size for in front of entrance door. Patterned but subtle due to colors. As others have said the white is not a bright white but rather a light tan. I prefer that due to not showing the dirt as much.
Date published: 2019-05-01
Rated 5 out of 5 by from Love the design! I LOVE my new Reynolds Rug! I do agree with others that its not as white as in the photo, but I can't wait to put it on my new porch (still under construction!) I hope to have room to put a second one.
Date published: 2019-04-29
Rated 5 out of 5 by from Love!! I have many indoor/outdoor rugs from Ballard. They're the only place I would buy these types of rugs from! I have been able to count on the quality and endurance for many years. I love this particular rug's design. It's bold and definitely makes a statement in a room. It was perfect for our kitchen.
Date published: 2019-04-24
Rated 5 out of 5 by from Pretty and durable entry way rug I had been shopping for months for a replacement entry way runner. Since it is a high traffic area I wanted something durable that didn’t cost a fortune but was still stylish. This rug is perfect! I wa hesitant as it is an indoor/outdoor rug but as other reviewers have stated it really does work inside. I did purchase a rug pad , not only to prevent movement, but it makes the rug feel like an indoor rug. I ended up liking it so well that I purchased a second rug for the garage door entry. It has held up well in my home that sees lots of teenage foot traffic!
Date published: 2019-03-11
Rated 5 out of 5 by from Looks great Used inside for the living room, cat and dog friendly, good value, beautiful
Date published: 2019-02-23
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Product:RW294-Reynolds Indoor\/Outdoor Rug