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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Replacement Seat and Back Cushion Set - 25x47.5 is rated 4.1 out of 5 by 56.
Rated 5 out of 5 by from Replacement cushions for outdoor wicker chairs Color is vibrant Looks like it’s well made The bottom is firm yet comfortable and the back cushion is less firm but not floppy and comfortable as well!
Date published: 2020-05-10
Rated 5 out of 5 by from Nice product Very well crafted. Cushions are soft and comfortable. Fabric has resisted fading and held up in the rain so far. Worth the cost
Date published: 2020-04-04
Rated 5 out of 5 by from I bought a boat load of outdoor cushions. They are so classic and transform my space to a custom look
Date published: 2019-08-08
Rated 5 out of 5 by from Quality cushions I was a bit worried about finding replacement cushions as nice as the originals but these are perfect.
Date published: 2019-07-13
Rated 5 out of 5 by from Very well made cushions and customer service I bought a boat load of outdoor cushions. They are so classic and transform my space to a custom look
Date published: 2019-07-11
Rated 5 out of 5 by from My cushions fit perfectly and are beautiful!! I bought these cushions custom about a month ago. They are Beautiful, made well and make my back porch so cheery! Love them!
Date published: 2019-07-07
Rated 5 out of 5 by from Excellent quality and phenomenal value! This is the second set of outdoor cushions that I've purchased from Ballard. The selection is wonderful with a wide range of choices. The craftsmanship and materials are high quality. I'm sitting on the Box edge cushions as I'm writing this review. They are comfortable and exactly as described. Furthermore, Ballards shipped my cushions very quickly so I wasn't waiting long to use them! Thanks!
Date published: 2017-08-06
Rated 5 out of 5 by from Excellent I have been looking for replacement cushions for several months and found them at Ballards. The size was not available anywhere else except for having them made at a cost of $300 per 2 pc. set. I love them and they were exactly as described. Thank you Ballard.
Date published: 2016-09-09
Date published: 2015-10-21
Rated 5 out of 5 by from Style and size I had an almost impossible time finding deep seating replacement cushions for our furniture. I'm very happy with the color, style and quality of the cushion. I'm getting ready to order the rest of the pieces for our furniture.
Date published: 2015-05-13
Rated 5 out of 5 by from Well made product. Although parts of this order were on back order for quite some time, we were kept abreast of its progress.
Date published: 2014-11-10
Rated 5 out of 5 by from Pricey but worth it I purchased less expensive cushions from a competitor and ended up returning them. The Ballard cushions are thick and comfortable, fit perfectly in my furniture and look great!
Date published: 2014-07-23
Rated 4 out of 5 by from Nice quality Just bought these cushions as a replacement for a wrought iron set I bought years ago. Love the look, color and quality. However for my particular set, the bottom cushion seat was too long--a depth of 25" would have been ideal along with a back cushion height of 22" or 23" instead of 20.5".
Date published: 2020-04-23
Rated 4 out of 5 by from Look Great I bought 4 sets of these cushions in the canvas taupe with sand welt. They arrived in less than a week and look exactly as pictured. My only surprise is that the back cushions do not appear to have the same foam core that the seat cushions do. They have a nice amount of what I am assuming is polyester filling but they are not as tailored looking as the seat cushions. Neither the seat or back cushions have a zipper so it is not possible to access the inside to redistribute the poly fill. They are comfortable to sit against but I am worried that over time they may "settle" and not look as nice.
Date published: 2018-07-01
Rated 4 out of 5 by from Burnt Orange I had a difficult time finding the larger sized cushions we needed for our deep seated furniture. I was pleased to see Ballard carries them for I do love Ballard quality, but I am disappointed the canvas rust colored cushions are orange...burnt orange, not rust red. They do not match our existing outdoor decor. So while the cushions are made well, the color is a great disappointment.
Date published: 2017-06-17
Rated 3 out of 5 by from Replacement Cushion Feedback The quality is great and the cushion look good. However, I would have preferred the seat cushion to be more defined that same as the back cushion.
Date published: 2020-07-21
Rated 3 out of 5 by from Listed Dimensions are WRONG! Built a couch frame around the listed dimensions on the site. These arrived yesterday and are much smaller than listed here so now my couch is too big. Specifically this says 25" wide, the cushions I got were just a hair over 24". The back is 19.5" tall NOT 20.5" and the seat depth is closer to 28" than 27". The cushions are nice but beware these dimensions!
Date published: 2020-06-01
Rated 3 out of 5 by from Appearance and structure The quality is very good as you would expect from something made of sunbrella. However in terms of appearance, I’m not a fan of the back cushions, while very comfortable, the lack of button detail or other types of through sewn structure can make them look plain and have a somewhat slouchy nature. None of the cushions are made with zippers either so covers can be removed for easier cleaning.
Date published: 2020-04-13
Rated 3 out of 5 by from HOLD WATER We bought these as replacement cushions for our deck furniture, but I found out that they retain water after a rain. It's really hard to get them to dry out. Our old cushions dried out fairly quickly.
Date published: 2019-07-08
Rated 3 out of 5 by from Not enough fill These look nice but seat cushion goes flat when you sit on it. Feels like you’re sitting on the wood below. Back cushion has loose fill with no squared corner and would be much nicer if squared off. Will replace next season with higher quality cushions.
Date published: 2019-06-30
Rated 3 out of 5 by from Great fit for replacement cushion The sunbrella fabric is great BUT DO NOT order it in a striped fabric. Looks cheap as seams do not match up.
Date published: 2015-10-04
Rated 2 out of 5 by from Not thrilled I’m very disappointed in how thin these are. The back cushion is very-almost flimsy. I’m not sure of the right word. They will not hold up in terms of firmness.
Date published: 2020-04-05
Rated 2 out of 5 by from NOT DESIGNED FOR FLORIDA WEATHER I love the choices offered on this site, but I’m replacing relatively new cushions, due to inability to wash the covers or even flip them. After hundreds of dollars spent, I’m sorely disappointed. Will be looking elsewhere for the next set....
Date published: 2019-07-17
Rated 2 out of 5 by from Uncomfortable and too thin The cushions were very pretty in the Sunbrella fabric. The cushion backs were very comfortable. But the seats were terrible. They were very uncomfortable and I sent them all back.
Date published: 2019-04-23
Rated 1 out of 5 by from Patience is a Virtue! I ordered two sets of these back in April. I just received one set this month and I won’t get the other until next month. REALLY.. I hope I get it and not told it is no longer available since I purchased several items to coordinate with them. Still patiently waiting.
Date published: 2020-07-26
Rated 1 out of 5 by from Sloppy looking seat cushions The back cushion looks sloppy and messy because it does not have a solid piece of foam inside like the seat cushion has to hold it up. It could be soft material or feathers? It doesn’t have a smooth tailored look, but rather, it’s all collapsed and crumpled looking. I’m disappointed!
Date published: 2019-07-22
Rated 1 out of 5 by from Poor Quality I purchased a new set of cushions for my Ballard Maison set, and was so disappointed when they arrived today. In no way do they measure up to the ones I have now. The original ones have zippers, and velcro pulls. The fabric ( also Sunbrella) seems to be a better quality on the older ones. Also, the back cushions are now well stuffed at all. I am sending them back and will just continue to wash the old ones. Very disappointed.
Date published: 2019-07-09
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Product:FC191-Replacement Seat and Back Cushion Set - 25x47.5