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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Replacement Chaise Cushion - 20x75 is rated 4.6 out of 5 by 50.
Rated 5 out of 5 by from Excellent cushion for the money. Thick well piped cushion. Attractive and very comfortable for lounging. Color as pictured and durable outdoor fabric.
Date published: 2015-09-24
Rated 5 out of 5 by from Fit my chairs perfectly, enjoy greatly, match other cushions we had previously purchased I would strongly recommend these cushions, we had been pleased with others that we had previously purchased
Date published: 2015-09-11
Rated 5 out of 5 by from Beautiful and comfortable The cushions are exceptionally thick and the welts very stylish. Excellent sewing & craftsmanship. You could spend hours reclining with a good book, and an eventual nap. Our guests noticed the improvement they add to our sunporch right away.
Date published: 2015-09-05
Rated 5 out of 5 by from Beautiful and well made The chair cushions and chaise cushion are perfect! I love the fabric and I am hoping by purchasing the Sunbrella fabric it will make a difference in how long they last and clean up. They are expensive but I hope they out last the cost.
Date published: 2015-06-28
Rated 5 out of 5 by from Great cushions As always, Ballard delivers quality. Love these and the sand/kiwi color is just as pictured
Date published: 2015-04-27
Rated 5 out of 5 by from Great product; great choices; great availability! Ballard has a great selection of cushions (and matching/coordinating pillows) for a variety of sized chaises. I was delighted to find my size, color scheme, etc. and "off the wall" to learn that all were in stock and could be shipped within the next week! I was even happier when I saw the product - perfect in everyway - size, comfort, color, craftsmanship, etc. Thank you Ballard!
Date published: 2013-11-11
Rated 5 out of 5 by from Great Quality I like everything about the product. The quality is excellent for the price. The padding is thick enough to be very comfortable and the color was as shown.
Date published: 2013-08-06
Rated 5 out of 5 by from Well made Although they were back ordered for what seemed like an eternity, it was worth the wait. Well constructed and the knife edge cushions were much thicker than I expected.
Date published: 2013-06-21
Rated 5 out of 5 by from Great color, Well made, comfortable, dry quickly. Love them!!! These cushions look great, feel comfortable and function well. We get a lot of rain in early summer and the cushions dry very quickly if they get wet. I love everything about them and would highly recommend them.
Date published: 2013-05-11
Rated 5 out of 5 by from Nice cushion! Made very nice and priced reasonably. Arrived quickly too
Date published: 2012-08-06
Rated 5 out of 5 by from Great cushions Color is great, thickness is nice and delivery was fast.
Date published: 2012-07-05
Rated 5 out of 5 by from Fits perfectly, I purchased to go on a vintage iron chaise my husband repainted for use on the porch. The pattern is perfect and the size and thickness are perfect for this vintage piece.
Date published: 2012-05-23
Rated 5 out of 5 by from Finally found a cushion that fits my wide strap chaise! I've been searching for months to find a cushion that is not too wide and too long for my Tropitone strap chaise. This one fits the bill perfectly. It's not too thick, but thick enough to provide the extra comfort of a cushion. The knife edge adds a tailored look. What a great way to dress up my aging furniture and add a bit of fresh color. I would definately recommend this product. A word of advice - measure first! Cushions are expensive to return!
Date published: 2012-05-13
Rated 5 out of 5 by from Pleased with all aspects of purchase Cushions are great. Color perfect which match the umbrella. Fit our lounges just right. Fast delivery. Exceptionsl quality. Extremely please with purchase
Date published: 2011-08-28
Rated 5 out of 5 by from Handsome cushions These chaise cushions are handsome, comfortable and quite water repellent. We haven't had them very long, but they seem to be well made.
Date published: 2011-07-30
Rated 5 out of 5 by from Pretty up the Deck! These striped chaise lounge cushions look and feel great. I always know I can depend on quality from Ballard.
Date published: 2011-06-15
Rated 4 out of 5 by from Chaise Cushion There were a few areas were the stitching was not quite right, but seemed to much of a hassle to exchange or return such a big item. I also waited months for the product and am still waiting on two more that were ordered at the same time, months and months ago.
Date published: 2020-08-21
Rated 4 out of 5 by from Replacement Chaise Cushions - 20x75 The actual cushions are beautiful - however, I really could have used another option on the width. We contemplated exchanging them for the next level at 2" wider but we couldn't accommodate the extra 3" in length so these will have to do (they are a bit narrow). I also would have liked the option of having ties on the bottom cushion at the foot of the cushion.
Date published: 2020-07-30
Rated 4 out of 5 by from Color "Rust" not as Shown We bought the box edge replacement cushions for our wrought iron furniture on the patio. I ordered the rust color to complement our terracotta stucco walls. These cushions are wonderfully comfortable and I love the ties to get a good solid grab on the furniture. The rust color tho, is completely unlike the picture here--it is really a pumpkin orange. I did not get swatches ahead. I should have.
Date published: 2018-05-02
Rated 4 out of 5 by from Good quality cushion. Liked the thickness on this cushion. It dried fast as described. Would recommend!
Date published: 2015-07-08
Rated 3 out of 5 by from Skimpy Be careful on the measurements. These are a little thinner than normal
Date published: 2021-05-21
Rated 2 out of 5 by from Stains Easily This cushion is of average quality, but it stains easily (i.e., from pollen or bird droppings).
Date published: 2014-07-21
Rated 1 out of 5 by from Soft but Too Narrow Beige color looks dirty fast. Foam is very thick but cushions are too narrow leaving 3-4 inches on both sides on my chaise uncovered. I spent $$$ but will replace them because they don't fit well.
Date published: 2020-08-01
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Product:FC187-Replacement Chaise Cushion - 20x75