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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Replacement Chair Cushion - 20x19 is rated 4.3 out of 5 by 65.
Rated 5 out of 5 by from Outdoor seat cushions I’ve only had the cushions for a few weeks but I was happy with the quality upon arrival and still am. My metal furniture came with cushions that had a cheap foam pad filler that smashed down when you sat on them. The Ballard cushions are firm like I wanted and provide good padding. I bought the celadon green striped cushion. The lighter stripe is creamier in color, not off white.They work for me just the same. I would recommend these.
Date published: 2020-07-25
Rated 5 out of 5 by from Top quality seat cushions These cushions are very high quality. Worth every penny!
Date published: 2020-07-08
Rated 5 out of 5 by from Love! Great quality and fit perfectly! The color is a beautiful red.
Date published: 2020-06-24
Rated 5 out of 5 by from Chair cushions Very well made and the color I chose was perfect for my deck!
Date published: 2019-08-11
Rated 5 out of 5 by from Great outdoor cushions! Love these cushions for our outdoor patio table and chair set. Well made and so far so good on holding up to the weather (rain or shine). I bought the Navy blue which has a light beige background and they are beautiful.
Date published: 2017-06-04
Rated 5 out of 5 by from Great Product Just ordered replacement cushions for all of my outdoor furniture. It has rained several times since I put them outside and the Fast-Dry feature really does work. We tilted them on an angle like they recommended and the water ran right through them and did not collect in the fibers. Very pleased with our purchase! I would highly recommend spending the extra money to get the fast dry feature.
Date published: 2015-04-28
Rated 5 out of 5 by from The cushions are awesome! I ordered the kiwi striped cushions for my daughters patio dining chairs and she loves them. They made her patio furniture look so light and airy.
Date published: 2014-08-21
Rated 5 out of 5 by from Great cushions, great value I try and write reviews at least several months after I've purchased a product so that it's a "true" review in terms of how a product holds up. I can say without any doubt that these cushions are terrific. I purchased a huge set of box edge cushions last summer in Sunbrella canvas red. They have held up great, stayed firm, have not faded and look beautiful with my black wrought iron furniture. I just expanded my furniture set and purchased four more cushions today. Well done, Ballard!
Date published: 2014-04-02
Rated 5 out of 5 by from Beautiful cushions and very comfortable too. I love the cushions I purchased for my outdoor dining set. The colors are beautiful and the cushions are nice and thick and very comfortable.
Date published: 2014-03-29
Rated 5 out of 5 by from Excellent quality, super comfie! These cushions rejuvinated an old set, are incredibly comfortable and so far, have been easily cleaned.
Date published: 2012-09-29
Rated 5 out of 5 by from Just what I wanted I liked the variety of sizes available and one measured to fit my chairs exactly. The color I picked is perfect and just as I expected. It's a great addition to my patio.
Date published: 2012-06-02
Rated 5 out of 5 by from Great value I was pleasantly surprised by the look of these cushions once they arrived. Have already recommended these to a friend.
Date published: 2012-04-26
Rated 5 out of 5 by from Loved these replacement cushions! Nice quality, beautiful color and such a great selection on sizes. These cushions blended perfectly with other furniture I had already purchased from another retailer. I don't think they can be beat based on price and quality. Also, they were in stock and shipped quickly.
Date published: 2011-06-26
Rated 5 out of 5 by from Beautiful Cushions I love the selection of fabric colors and patterns offered by Ballard Designs. The cushions are well made, generously padded, and look attractive on our chairs and bench. I have purchased a bottle of fabric guard, however, to enhance the protection already provided in the fabric. Where I live, we have intense sun and heat in the summer and violent spring thunderstorms!
Date published: 2011-05-25
Rated 5 out of 5 by from exactly what i was looking for! Very nice quality at a great price. Good construction; size and color (spa) true to website. I've seen comparable cushions on other sites for $15-$20 more.
Date published: 2011-05-15
Rated 4 out of 5 by from Rust is Orange The cushions are well made but the color Rust is very orange. The only other option was too Red.
Date published: 2015-05-31
Rated 4 out of 5 by from Better than before I had purchased these same cushions 2 yrs. ago & after one season on a screened-in porch, they began to split at the welting. This was after not much use. I did call Customer Service & received some credit. I decided to try them again & these look & feel much better- sturdier & well-made. They look great & we are looking forward to using them this Summer.
Date published: 2014-04-19
Rated 4 out of 5 by from Clean White Pants I have 5 weathered teak rocking chairs that simply did not get used. Sure the family sat in them, but when guest were on the scene - not used, They are well designed and comfortable chairs, but live outside year round. Yes they are regularly cleaned but their weathered grey appearance led people to think that their 'white' slacks, shorts, jeans, woud end up dirty. I thought about making some chair cushions but just did not have time. The Ballard knife edge cushions are similiar to what I would have made myself. The fabric HAD to be "Sunbrella" because the fabric holds-up and not all indoor-outdoor fabric used for cushions is. Checked other online and catalogue resources, Ballard had the color I wanted and a fair price, so I bought 5 "Sunbrella" cushions in a soft mineral color. Guests see the the cushion is clean and sit right down. I have since bought 2 additional cushions for 2 other chairs...
Date published: 2012-08-30
Rated 3 out of 5 by from Quality VS Value Purchased two chair cushions. Seemed pricey but I value the Sunbrella name. Cushions look good but are hard to sit on and are not very think for the price.
Date published: 2021-07-08
Rated 2 out of 5 by from Didn’t love them The fabric was as expected, but the cushions were very thin and not comfortable especially considering the price point.
Date published: 2021-07-20
Rated 2 out of 5 by from Could Be Better Nice cushions, but so disappointed the covers are not removable for washing.
Date published: 2019-04-04
Rated 1 out of 5 by from Outdoor chair cushions The cushions don't really hold their "box" shape. They are well made but for what they cost I thought they would hold up better
Date published: 2020-07-02
Rated 1 out of 5 by from Looks good but is not These cushions came and looked lovely. Unfortunately, the first rain that came caused them to have rain stains and they do not dry out. It has been 4 days since it rained and they are still soaking wet! I live in Colorado in a dry climate, too. My previous cushions were from a less expensive store and lasted years and always dried out. This is a poor, poor product!
Date published: 2016-09-01
Rated 1 out of 5 by from Specifications no accurate According to the specifications for the knife edge cushion it's suppose to be Knife Edge: 3"H X 20"W X 19"D. It is NO WHERE near 3" high, it's more like 1" which in my opinion is way off.
Date published: 2016-07-20
Rated 1 out of 5 by from Product size misrepresented The catalog states that the box edge cushions are 4 1/2 " thick, when I received the cushions they were clearly marked as being 3" thick. I felt like this was an over site on my part, but it was not. The catalogue clearly says it is a 4 1/2" cushion. I measured it, and even 3" is VERY GENEROUS!! I was able to return them, but still out the cost of shipping, which wasn't cheap!
Date published: 2014-06-30
Rated 1 out of 5 by from Outdoor Chair Cushion, Box Edge We purchased six of the 20"x19"x4.5" cushions with box edge welts for our teak pool dining set because of the excellent specifications, price and the Sunbrella fabric. When the cushions arrived we noticed that they were only 3" thick not 4.5" as clearly stated in the specifications, as shown here: Box Edge: 4 1/2"H X 20"W X 19"D. Unfortunately for us we chose to keep the cushions because they perfectly matched the Sunbrella umbrellas we had just purchased from another site. Well, after one weekend of use, the cushions are now crushed and deformed as shown in the attached photographs (Correction: the site will not let me post photos). We regret keeping the product and have once again learned that if you want quality, you have to pay for it.
Date published: 2014-05-01
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Product:FC112-Replacement Chair Cushion - 20x19