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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

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If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Replacement Chair Cushion - 19.5x18.5 is rated 4.6 out of 5 by 54.
Rated 5 out of 5 by from Sunbrella fabric will last many years. These cushions are wonderful! The Sunbrella fabric from several years ago still looks new. These cushions are truly an "investment".
Date published: 2020-06-28
Rated 5 out of 5 by from Nice cushions Nice cushions. Navy is attractive. Haven't had long enough to determine if it will fade or how it handles water.
Date published: 2020-06-24
Rated 5 out of 5 by from Love These! These cushions are firm, drain well, and wear well. Beautiful, Sunbrella fabric.
Date published: 2020-06-19
Rated 5 out of 5 by from Quality Replacement Cushions I ordered these to replace old outdoor cushions. They are done with quality workmanship and I like the fabric. I also was glad they sent fabric samples before ordering, it made a big difference! The only negative aspect of the order is the amount of time it took to get them once ordered - 4 1/2 months. Yikes! But the finished product is very satisfactory.
Date published: 2020-05-20
Rated 5 out of 5 by from Chair cushions Very satisfied with the quality of the cushions, the efficiency of service so who could ask for more.
Date published: 2019-08-26
Rated 5 out of 5 by from Exactly what I wanted I needed replacement cushions for my patio dining chairs and these were perfect. I love the Sunbrella fabric colors. These are nicely tailored with a knife edge and sturdy, but comfortable filling.
Date published: 2016-05-13
Rated 5 out of 5 by from Top Notch Quality Received our cushions in very good time. The quality is outstanding. Vivid colors and very dense foam. Such a difference from the store bought cushion we had. I would recommend these to anyone wanting to upgrade their outdoor furniture!!!
Date published: 2015-07-08
Rated 5 out of 5 by from This product is well-made and consistently quality I have ordered these same cushions three different times (three batches). They all have arrived before the given availability date and have consistently been of very good workmanship and quality.
Date published: 2014-12-30
Rated 5 out of 5 by from Good Price and great product Started by purchasing cushions for just the outdoor chaise in the Sunbrella Brass. Once I received them and saw how good the quality was not to mention how great the color was I ordered additional cushions for outdoor table chairs, bench, and deep seating chairs. Highly recommend. Shipment was faster than expected too!
Date published: 2014-08-02
Rated 5 out of 5 by from Perfect! I needed this for comfortable seating on my new aluminum outdoor rocker! It fit beautifully!
Date published: 2013-09-20
Rated 5 out of 5 by from Great cushion! Just received my 12 canvas white chair cushions. They exceeded my expectations by being thicker and higher quality. Highly recommend!!
Date published: 2013-06-26
Rated 5 out of 5 by from Excellent quality, at a reasonable price. I am very happy with these replacement cushions. They are made very well, and the fabric colors were as shown. The cushions are a little thicker than they appeared in the catalog.
Date published: 2013-06-23
Rated 5 out of 5 by from These attractive cushions are just what I wanted. The cushions are well-made and fit my front porch rockers perfectly. The price was considerably less than competitors prices on comparable items as well. I am pleased with my choice and will certainly buy more for my other outdoor furniture.
Date published: 2012-08-22
Rated 5 out of 5 by from Perfect The fabric was very classy. I feared the knife edge style would not be thick enough, but it really is cushy. Would not hesitate to recommend it.
Date published: 2012-05-12
Rated 5 out of 5 by from I ordered 2 of these to fit a bench and they look awesome! Arrived in time for an outdoor party. I ordered 2 of these to fit a white metal garden bench. they look awesome and arrived in time for an outdoor party.
Date published: 2011-05-02
Rated 5 out of 5 by from Very Nice Looks just like the picture. Durable. We've kept ours inside during rain, but the black is still looking good after lots of sunny days.
Date published: 2011-03-17
Rated 4 out of 5 by from these will last Ordered chair seats and backs in Nantucket Stripe. Very well made and sturdy. These are not cushy on the tushy, but if you want a good looking, long lasting cushion, these will do nicely.
Date published: 2013-10-06
Rated 3 out of 5 by from One size up There should be a slightly larger size. They’re too small for my standard chairs.
Date published: 2019-07-22
Rated 3 out of 5 by from Great color I ordered the knife-edge box cushions for our outdoor chairs, in Sunbrella Azure blue. The color is rich and the cushions are pretty comfortable - the fabric is not as nice as the ones I bought from Ballard 4 years ago. This new Sunbrella fabric is a little "rough" so it catches lint and fur if dogs brush up against it, and it's a little scratchy on the back of legs wearing shorts. The cushions look nice. They are very firm but perhaps depress just a bit too much after sitting in them for several hours. (That's typical of all replacement cushions, I've heard.) We have them on a screened-in porch so I can't speak to how they wear in the weather. Service was great!
Date published: 2016-07-09
Rated 2 out of 5 by from Fabric doesn’t hold up well... only a few weeks I just purchased these and was having dinner outside. My daughter had a spill and we immediately cleaned it but there’s a huge stain. Not happy!
Date published: 2020-06-30
Rated 1 out of 5 by from The box edge cushions are NOT 4 1/2 inches thick!!! I ordered two chair and one settee cushion with the box edge as replacements. The settee cushion (18x41x4.5) arrived first. It appeared much thinner than the 4 inch cushion it was replacing (and the website description of 4 1/2 inches), so I got out a measuring tape. If I am as generous as possible, the cushion is 3 inches thick. From outer point of the box edges it is really 2 1/2 inches thick. I called customer service, and they suggest waiting for the chair cushions to arrive. They arrived and are also 2 1/2 inches thick. So now I have to deal with shipping 3 big boxes back and paying $8.95 each. Given there are no BD stores nearby, I have been cautious about ordering, but did order a few other things that I really like...to bad these didn't work out. If you need 2-3 inch cushions these will fit.
Date published: 2014-05-06
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Product:FC099-Replacement Chair Cushion - 19.5x18.5