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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Replacement Chair Cushion - 18.75x18.75 is rated 4.3 out of 5 by 53.
Rated 5 out of 5 by from These cushions are a real crowd pleaser. I have needed to replace my outdoor cushions for some time now but could not find a place nearby to customize what I wanted. I ordered these cushions and was amazed at the quality and the comfort. I ordered 9 for the price of 6 during the 20% off sale and also ordered cloth by the yard for a chaise cover. Thanks for a wonderful product and such quick service.
Date published: 2017-04-21
Rated 5 out of 5 by from Dry Quickly I purchased 4 cushions with knife edge in Sunbrella Spa. The thickness is good and comfortable for our wicker dining chairs. Last night we had a storm that blew in too quickly for me to get out and take my cushions to dry storage. This morning they were soaked! I put them on end in the sun to dry. Immediately, the water flooded out of the cushion. It's 85 degrees today and of course it's humid in our Michigan Summer. Within 2 hours, they were completely dry. Delivery took about 10 business days.
Date published: 2015-07-26
Rated 5 out of 5 by from comfortable large cushions beautiful cushions--sunbrealla color perfectly matched my sunbrella awnings
Date published: 2015-04-11
Rated 5 out of 5 by from Nice cushions Very happy with these. They are holding up well in the heat and rain.
Date published: 2014-08-10
Rated 5 out of 5 by from Very well-made cushions. These cushions are very well-made of quality stain-resistant fabric. They are true to size and color, and they are very comfortable. Highly recommended.
Date published: 2013-09-13
Rated 5 out of 5 by from exactly as advertised I have a total of six cushions in two different styles & sizes, they are comfortable and hold up to weather as advertised. Would recommend this product.
Date published: 2013-08-14
Rated 5 out of 5 by from Well constructed, good quality fabric. Well constructed, good quality fabric. I have purchased these from Ballard before and the quality remains the same. Great.
Date published: 2012-08-18
Rated 5 out of 5 by from Great cushions. I love the pattern, feel and quick drying cushions that I use on my wrought iron chairs around my pool. I got the matching pillows with fringe for my chaise lounge chairs. The combination makes a pretty picture.
Date published: 2012-06-15
Rated 5 out of 5 by from Wonderful color excellent fit! So glad I could get these cushions. I have the key west outdoor wicker chairs and needed some new cushions. These are perfect and the color is perfect!
Date published: 2012-05-26
Rated 5 out of 5 by from Beautiful cushions at a reasonable price! Even the mass retailers cannot beat this value! Lots of fabrics to choose from in a variety of sizes. My old wrought iron set has been brought to life with a fresh coat of paint and my beautiful, eye-catching cushions from Ballard's.
Date published: 2011-07-14
Rated 5 out of 5 by from I love the sunbrella fabric. Color is good and as illustrated. The susnbrella cushions are perfect for our patio. They get watered on and the water rolls off. They are in the sun and the color is fast. I was going to pay more for the fabric alone- to have the cushions made- than it cost to get all my premade cushions from Ballard.
Date published: 2011-06-18
Rated 5 out of 5 by from Love how the water repells. Beautiful color, the dirt washes off with a hose. Very happy with these cushions.
Date published: 2011-06-02
Rated 4 out of 5 by from Product and process The product is well made and the fabric‘S pattern is stunning. The process of receiving these cushions was painful. Ship dates were delayed 4 or more times with a promise date that was missed 4 or more times. Why don’t you just indicate that the product will be late and notify the customer without creating fictions dates that you will not meet.
Date published: 2020-07-29
Rated 4 out of 5 by from Cushions for dining chairs on Lanai Color are as expected, and overall quality is good. Size was a little large, but works OK. Main reason for purchase was color and quality of material.
Date published: 2020-05-26
Rated 4 out of 5 by from Perfect fit. Would have preferred ties. Color marches existing cushions. Used only once so far, 2"" thickness is perfect; allows comfortable room between thighs and table apron..
Date published: 2019-05-24
Rated 4 out of 5 by from happy with purchase like them very much just need to see how they wear. The quality looks great and their comfy.
Date published: 2013-05-07
Rated 4 out of 5 by from Just as expected This product was exactly what I was looking for; it shipped quickly; and the cushions look wonderful!
Date published: 2012-04-20
Rated 4 out of 5 by from Great all weather cushions! Love the cushions, but wish they had ties or velcro to secure them to my chairs!
Date published: 2011-07-27
Rated 3 out of 5 by from Colors less bright than on website The cushions came earlier than expected, and the fabric is good quality, but somehow the pictures looked fuller and thicker and more attractive than the finished product turned out to be. In addition the colors in the pattern seemed brighter, both on screen and in the catalog.
Date published: 2011-07-27
Rated 2 out of 5 by from I expected better cushions. The first set of cushions I received had very poor quality workmanship. Seams were crooked, edges were frayed, seams were double-sewed and threads were hanging. After several phone calls and two emails, I received replacements, which are much better, if not great. Cushions are only two inches deep, so not particularly comfortable. I would not order them again.
Date published: 2020-07-11
Rated 2 out of 5 by from Cushions Very stiff and hard and uncomfortable. Never occurred to me to think about softness or getting a sample...should have done that. Fabric is exactly what I wanted but...oh well. My advice...sample!
Date published: 2017-07-14
Rated 1 out of 5 by from Thin & Expensive I purchased two of these replacement chair cushions because of the unique size and colorful pattern. The pattern and fabric are nice but the cushions are very thin. I expected something fuller and a bit squishy. Not so. Then the bill came... I was shocked! So very expensive to ship. This purchase was a mistake!!! I'm disappointed.
Date published: 2020-10-05
Rated 1 out of 5 by from Cheaply made The fabric is great but the craftsmanship isn't. The cushion is small and not substantial. The corners of cushions aren't even taught but very loose and saggy. Looks like a small cushion with a 'too big' cover.
Date published: 2014-08-20
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Product:FC274-Replacement Chair Cushion - 18.75x18.75