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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Replacement Chair Cushion - 17.5x17.5 is rated 4.7 out of 5 by 68.
Rated 5 out of 5 by from Worth the money This is a high quality cushion, well made, that should last for years. It drains water well, and after a month in all sorts of weather looks like it just came out of the box. It is firm but provides a nice seat for our wooden bench. I've ordered cheaper cushions before and regretted it -- these may be a little more expensive but they're worth it.
Date published: 2020-07-01
Rated 5 out of 5 by from Sunbrella Patio Chair Cushions Excellent quality and service from Ballard Designs — as always.
Date published: 2020-06-12
Rated 5 out of 5 by from Sunbrella is the best Love these cushions, I bought two more this year. Now I have 8 for my eight chairs. They hold up well to the weather.
Date published: 2019-09-04
Rated 5 out of 5 by from Patio look complete Great cushions! Purchased to match the umbrellas I bought several years ago. Although the umbrellas have turned a little yellow, everything still look great.
Date published: 2019-08-28
Rated 5 out of 5 by from Great Cushions and Service I bought eight replacement Sunbrella cushions for my outdoor table and chairs. They arrived on time and are exactly the quality I had hoped for. I highly recommend.
Date published: 2019-05-05
Rated 5 out of 5 by from Love the cushions The cushions are nice and firm, colors are great, and the fabric seems durable. I've had them out on the patio for about a month now. Couldn't be happier with them.
Date published: 2017-05-20
Rated 5 out of 5 by from GREAT SUPPORT, VIBRANT COLOR, TRUE TO SIZE I PURCHASED FOUR CUSHIONS FOR OUR TABLE'S TEAK CHAIRS IN DARK BLUE. THEY ARE SO COMFORTABLE, WITHSTAND WEATHER, AND HAVE MAINTAINED THEIR SHAPE! THEY ARE WORTH THE MONEY. 5 STARS!
Date published: 2016-09-25
Rated 5 out of 5 by from Very nice I love my new seat cushions for the new patio set. They're cute and comfortable.
Date published: 2016-09-25
Rated 5 out of 5 by from Sitting Pretty I purchased 6 of these square boxed cushions to use on the benches in our pool house - chose three different happy colours - they are very well made - the perfect size for the seating - arrived in a reasonable time and will look fabulous next summer
Date published: 2016-09-02
Rated 5 out of 5 by from Excellent Quality I have ordered items from this line of outdoor cushions before and have been very pleased with how they hold up year after year after being outside all summer. Excellent quality.
Date published: 2016-08-12
Rated 5 out of 5 by from Cushions are comfortable and fit my chairs. The sunbrealla spa color matches perfectly with other spa color products. Easy clean-up with a damp cloth and dries fast after being wet.
Date published: 2015-10-12
Rated 5 out of 5 by from Quality and color Excellent quality, comfortable, color is better than the picture.
Date published: 2015-09-05
Rated 5 out of 5 by from perfect good quality and perfect fit for my bent willow chairs.
Date published: 2013-06-16
Rated 5 out of 5 by from Bright color, good quality, very rain repellent! I'm very pleased with my new solid red Sunbrella outdoor cushions. The color was just as it appeared online, a bright, cheery red without being too intense. They repel water beautifully and are dry with just a shake. At first I brought them in when there was a chance of rain but now I leave them out with no worries. The workmanship is good, the ties stay tied, and no hint of fading even though they are in direct sunlight.
Date published: 2012-06-09
Rated 5 out of 5 by from Great cushion for the money I was pleased with this cushion when it arrived. I ordered Seneca Stripe and I thought it was not as bright as the photos I have seen in the catalog and the website. Other than that it is well made and comfortable.
Date published: 2012-06-09
Rated 5 out of 5 by from Tranquil and soothing The spa color is true the catalog picture. The quality is exceptional and best of all it arrived within a few days!
Date published: 2012-05-15
Rated 5 out of 5 by from beautiful comfortable cushions at a great price Love the color red with the beige, it matches my umbrella. I love sunbrella products, they are so easy to take care of and fantastic quality. Highly recommend these cushions.
Date published: 2012-05-03
Rated 5 out of 5 by from This product is both attractive and durable. We love our Ballard patio chair cushions! The Sunbrella fabric is colorful and water resistant. The ties are sturdy and well-stitched. And the cushions are thick enough to make for comfortable sitting on our wrought iron furniture.
Date published: 2011-07-15
Rated 5 out of 5 by from Great for our Deck Chairs These are just the right dimensions for our wrought-iron deck furniture. We had some previously that were heavier and unwieldy to handle; these are thick enough to provide the necessary padding, and that's what we wanted. Attractive colors, also.
Date published: 2011-07-11
Rated 4 out of 5 by from Great cushions for the price! I was happy to see the cushions were exactly what I was expecting. I would have liked a little denser foam, but overall I’m very happy with the product.
Date published: 2020-10-05
Rated 4 out of 5 by from Nice cushions These are nice cusions, well made, but they are a bit too hard for the bumm. If you don't mind firm these are great. Wasn't a deal breaker for me. They will likely get softer with age & use. Sunbrella fabric is fantastic for outdoors. Wears like iron!
Date published: 2013-04-18
Rated 3 out of 5 by from Nice. It’s nice and well constructed. However, the seamstress placed the pattern going in the wrong direction.
Date published: 2020-06-27
Rated 3 out of 5 by from Chair cushion Nicely made but very stiff and uncomfortable to sit on for me.
Date published: 2020-03-23
Rated 3 out of 5 by from not a substantial cushion for the price While the color choices, sizes and shapes are what make this product desirable, the quality is not that great. I also assumed, wrongly so, that I could take off the cover for cleaning, but you cannot. If you are looking for a cushion that will last just one season with a lot of use, then these are it.
Date published: 2015-07-22
Rated 2 out of 5 by from Poor Quality Control The color of the cushions does not match the color of the curtains - both by Sunbrella.
Date published: 2020-09-08
Rated 1 out of 5 by from Hard and uncomfortable The cushions are so hard and uncomfortable. I’m returning them. In my opinion, Ballard should reconsider selling these.
Date published: 2019-09-22
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Product:FC122-Replacement Chair Cushion - 17.5x17.5